TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very unclear with their prices The farther you get in the process the more of their fees start poping up. H&R Block is much better. I used this service because it was supposed to be free/cheaper. By the end it clearly wasent but at that point I was over it from and just went through with it. I won’t use turbo tax again
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome I use it every year because it's cost effective and quick.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy and Simple The process was easy and simple. I was able to do my taxes in under an hour.
Date published: 2022-04-03
Rated 4 out of 5 by from Easy, but needs better integration I have used TurboTax for my tax preparation for all except one memorable and awful year that we paid a local preparation company (won't make that mistake again). It really does make life easier. However, this year I used the actual software download rather than online platform, and the integration was less smooth than I have experienced with repeat online entries. Didn't seem to be able to interface directly at all. For instance, previous employer and donation info was not auto-populated as it is when using only online. Had to upload the previous PDF of my tax return to even get my personal info in there. And had to log in separately to It's Deductible for the donations to cross over.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Makes Moving Easy! Working with Turbo Tax from start to finish was easy and thorough. We moved from west coast to Florida with all new tax rules and appreciated the guidance and how Kevin, our expert, took over and handled our returns. We look forward to filing next year with Turbo Tax!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is the Best I am not a tax expert by a long shot, but turbo tax works me through everything without too many questions.
Date published: 2022-04-03
Rated 4 out of 5 by from Manually enter refund you want reapplied In general the program does a good job. However, some explanations or questions aren't all that clear (e.g. Economic Impact payment questions), and we always have to manually enter the amount of money we want reapplied to the following year's taxes because they never ask the question anymore.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy & Accurate I've used Turbo Tax for a few years now. The software is easy to use and very accurate. No issues whatsoever. Thanks for offering this service!
Date published: 2022-04-03
Rated 3 out of 5 by from TurboTax for 2021 Taxes Need more specific examples for members of the U.S. military Reserve regarding types of expenses that can be claimed including different types of duty-related travel. The program was also missing entry fields for personal property taxes; it was acknowledged in the help section after someone else asked, but the software was never updated. I had to look for too long to find out about this.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax got me through! I had issues with my employers fillings but all of Turbo Tax agents saw me through the issues and saved my peace of mind!
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 6441
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very unclear with their prices The farther you get in the process the more of their fees start poping up. H&R Block is much better. I used this service because it was supposed to be free/cheaper. By the end it clearly wasent but at that point I was over it from and just went through with it. I won’t use turbo tax again
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome I use it every year because it's cost effective and quick.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy and Simple The process was easy and simple. I was able to do my taxes in under an hour.
Date published: 2022-04-03
Rated 4 out of 5 by from Easy, but needs better integration I have used TurboTax for my tax preparation for all except one memorable and awful year that we paid a local preparation company (won't make that mistake again). It really does make life easier. However, this year I used the actual software download rather than online platform, and the integration was less smooth than I have experienced with repeat online entries. Didn't seem to be able to interface directly at all. For instance, previous employer and donation info was not auto-populated as it is when using only online. Had to upload the previous PDF of my tax return to even get my personal info in there. And had to log in separately to It's Deductible for the donations to cross over.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Makes Moving Easy! Working with Turbo Tax from start to finish was easy and thorough. We moved from west coast to Florida with all new tax rules and appreciated the guidance and how Kevin, our expert, took over and handled our returns. We look forward to filing next year with Turbo Tax!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is the Best I am not a tax expert by a long shot, but turbo tax works me through everything without too many questions.
Date published: 2022-04-03
Rated 4 out of 5 by from Manually enter refund you want reapplied In general the program does a good job. However, some explanations or questions aren't all that clear (e.g. Economic Impact payment questions), and we always have to manually enter the amount of money we want reapplied to the following year's taxes because they never ask the question anymore.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy & Accurate I've used Turbo Tax for a few years now. The software is easy to use and very accurate. No issues whatsoever. Thanks for offering this service!
Date published: 2022-04-03
Rated 3 out of 5 by from TurboTax for 2021 Taxes Need more specific examples for members of the U.S. military Reserve regarding types of expenses that can be claimed including different types of duty-related travel. The program was also missing entry fields for personal property taxes; it was acknowledged in the help section after someone else asked, but the software was never updated. I had to look for too long to find out about this.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax got me through! I had issues with my employers fillings but all of Turbo Tax agents saw me through the issues and saved my peace of mind!
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 6441