TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
NiaW13 from
7th year in a row using!
I'v used TurboTax Premium for the 7th year in a row. It doesn't disappoint. When I feel stuck there's help right there. I will continue to use TurboTax. It's super user friendly.
Date published: 2023-04-19
Rated 4 out of 5 by
EmmEll from
Effective But Slightly Cheesy
I've used TurboTax with decent success for years. While it is quick and effective, the interface has consistently gotten more annoying. I just want to to do my taxes. I don't need a graphic experience thatasks me how I'm feeling.
Date published: 2023-04-19
Rated 5 out of 5 by
Ohio Rules from
Heavenny was terrific
Heavenny was awesome! Hire 25 more of her. She did a terrific job and was so pleasant
Date published: 2023-04-19
Rated 1 out of 5 by
lilbobthebassplayer from
Less than helpful phone service. Almost rude.
We shall see what happens. The lady I talked to was pretty rude.
Date published: 2023-04-19
Rated 4 out of 5 by
PeachyKeen83 from
Great, but a little glitchy this year
I've been using Turbo Tax for many years now and I love it. But this year it kept behaving weirdly. For example, if I clicked the box for my mortgage owner (both of us), when I went back to that section later to check, it had changed to just me. Or I chose the box on my state return indicating I had filed as a partial year resident last year, it changed it to a full year resident when I went back to look. These problems made it a longer process, but overall I still had a good experience. Especially with the tax advisor who helped me Asajia. She was fantastic! So helpful and so patient.
Date published: 2023-04-19
Rated 5 out of 5 by
Judes2023 from
Turbo Tax is amazing!!
It made doing my taxes fun and easy. No more waiting in lines and setting up appointments with tax accountants
Date published: 2023-04-19
Rated 4 out of 5 by
ChaBoogz from
Turbo Tax is Pretty Good
It is a helpful tool. They say you get your maximum refund but how would I really know? Their one biggest downfall is they spend most of their time peddling the "LIVE" expert advice. Overall, 5 hours later I have a decent refund so I'm satisfied. I took away one star because of the numerous times I spent having to click past the offer to get Live advice.
Date published: 2023-04-19
Rated 1 out of 5 by
Surely sucks from
Sucks
Sucks sucks sucks sucks sucks sucks sucks sucks sucks
Date published: 2023-04-19
Rated 3 out of 5 by
tdorroh from
Two Errrors in Turbo Tax
Your tax form "made me" enter a number in the IRA contribution or would not file my taxes after I tried to put "0" and it would not take it....Also it forces you to put a state for which I do not pay State Income Tax...and it is not listed! TENNESSEE?????
Date published: 2023-04-19
Rated 5 out of 5 by
Wilson1854 from
Turbo tax is great
I really think it's awesome that you previous year information is saved. It saves so much time.
All TurboTax® Offerings Reviews - Page 645
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
NiaW13 from
7th year in a row using!
I'v used TurboTax Premium for the 7th year in a row. It doesn't disappoint. When I feel stuck there's help right there. I will continue to use TurboTax. It's super user friendly.
Date published: 2023-04-19
Rated 4 out of 5 by
EmmEll from
Effective But Slightly Cheesy
I've used TurboTax with decent success for years. While it is quick and effective, the interface has consistently gotten more annoying. I just want to to do my taxes. I don't need a graphic experience thatasks me how I'm feeling.
Date published: 2023-04-19
Rated 5 out of 5 by
Ohio Rules from
Heavenny was terrific
Heavenny was awesome! Hire 25 more of her. She did a terrific job and was so pleasant
Date published: 2023-04-19
Rated 1 out of 5 by
lilbobthebassplayer from
Less than helpful phone service. Almost rude.
We shall see what happens. The lady I talked to was pretty rude.
Date published: 2023-04-19
Rated 4 out of 5 by
PeachyKeen83 from
Great, but a little glitchy this year
I've been using Turbo Tax for many years now and I love it. But this year it kept behaving weirdly. For example, if I clicked the box for my mortgage owner (both of us), when I went back to that section later to check, it had changed to just me. Or I chose the box on my state return indicating I had filed as a partial year resident last year, it changed it to a full year resident when I went back to look. These problems made it a longer process, but overall I still had a good experience. Especially with the tax advisor who helped me Asajia. She was fantastic! So helpful and so patient.
Date published: 2023-04-19
Rated 5 out of 5 by
Judes2023 from
Turbo Tax is amazing!!
It made doing my taxes fun and easy. No more waiting in lines and setting up appointments with tax accountants
Date published: 2023-04-19
Rated 4 out of 5 by
ChaBoogz from
Turbo Tax is Pretty Good
It is a helpful tool. They say you get your maximum refund but how would I really know? Their one biggest downfall is they spend most of their time peddling the "LIVE" expert advice. Overall, 5 hours later I have a decent refund so I'm satisfied. I took away one star because of the numerous times I spent having to click past the offer to get Live advice.
Date published: 2023-04-19
Rated 1 out of 5 by
Surely sucks from
Sucks
Sucks sucks sucks sucks sucks sucks sucks sucks sucks
Date published: 2023-04-19
Rated 3 out of 5 by
tdorroh from
Two Errrors in Turbo Tax
Your tax form "made me" enter a number in the IRA contribution or would not file my taxes after I tried to put "0" and it would not take it....Also it forces you to put a state for which I do not pay State Income Tax...and it is not listed! TENNESSEE?????
Date published: 2023-04-19
Rated 5 out of 5 by
Wilson1854 from
Turbo tax is great
I really think it's awesome that you previous year information is saved. It saves so much time.
All TurboTax® Offerings Reviews - Page 645
Date published: 2023-04-19