TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 7th year in a row using! I'v used TurboTax Premium for the 7th year in a row. It doesn't disappoint. When I feel stuck there's help right there. I will continue to use TurboTax. It's super user friendly.
Date published: 2023-04-19
Rated 4 out of 5 by from Effective But Slightly Cheesy I've used TurboTax with decent success for years. While it is quick and effective, the interface has consistently gotten more annoying. I just want to to do my taxes. I don't need a graphic experience thatasks me how I'm feeling.
Date published: 2023-04-19
Rated 5 out of 5 by from Heavenny was terrific Heavenny was awesome! Hire 25 more of her. She did a terrific job and was so pleasant
Date published: 2023-04-19
Rated 1 out of 5 by from Less than helpful phone service. Almost rude. We shall see what happens. The lady I talked to was pretty rude.
Date published: 2023-04-19
Rated 4 out of 5 by from Great, but a little glitchy this year I've been using Turbo Tax for many years now and I love it. But this year it kept behaving weirdly. For example, if I clicked the box for my mortgage owner (both of us), when I went back to that section later to check, it had changed to just me. Or I chose the box on my state return indicating I had filed as a partial year resident last year, it changed it to a full year resident when I went back to look. These problems made it a longer process, but overall I still had a good experience. Especially with the tax advisor who helped me Asajia. She was fantastic! So helpful and so patient.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is amazing!! It made doing my taxes fun and easy. No more waiting in lines and setting up appointments with tax accountants
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Pretty Good It is a helpful tool. They say you get your maximum refund but how would I really know? Their one biggest downfall is they spend most of their time peddling the "LIVE" expert advice. Overall, 5 hours later I have a decent refund so I'm satisfied. I took away one star because of the numerous times I spent having to click past the offer to get Live advice.
Date published: 2023-04-19
Rated 1 out of 5 by from Sucks Sucks sucks sucks sucks sucks sucks sucks sucks sucks
Date published: 2023-04-19
Rated 3 out of 5 by from Two Errrors in Turbo Tax Your tax form "made me" enter a number in the IRA contribution or would not file my taxes after I tried to put "0" and it would not take it....Also it forces you to put a state for which I do not pay State Income Tax...and it is not listed! TENNESSEE?????
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great I really think it's awesome that you previous year information is saved. It saves so much time.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 7th year in a row using! I'v used TurboTax Premium for the 7th year in a row. It doesn't disappoint. When I feel stuck there's help right there. I will continue to use TurboTax. It's super user friendly.
Date published: 2023-04-19
Rated 4 out of 5 by from Effective But Slightly Cheesy I've used TurboTax with decent success for years. While it is quick and effective, the interface has consistently gotten more annoying. I just want to to do my taxes. I don't need a graphic experience thatasks me how I'm feeling.
Date published: 2023-04-19
Rated 5 out of 5 by from Heavenny was terrific Heavenny was awesome! Hire 25 more of her. She did a terrific job and was so pleasant
Date published: 2023-04-19
Rated 1 out of 5 by from Less than helpful phone service. Almost rude. We shall see what happens. The lady I talked to was pretty rude.
Date published: 2023-04-19
Rated 4 out of 5 by from Great, but a little glitchy this year I've been using Turbo Tax for many years now and I love it. But this year it kept behaving weirdly. For example, if I clicked the box for my mortgage owner (both of us), when I went back to that section later to check, it had changed to just me. Or I chose the box on my state return indicating I had filed as a partial year resident last year, it changed it to a full year resident when I went back to look. These problems made it a longer process, but overall I still had a good experience. Especially with the tax advisor who helped me Asajia. She was fantastic! So helpful and so patient.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is amazing!! It made doing my taxes fun and easy. No more waiting in lines and setting up appointments with tax accountants
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Pretty Good It is a helpful tool. They say you get your maximum refund but how would I really know? Their one biggest downfall is they spend most of their time peddling the "LIVE" expert advice. Overall, 5 hours later I have a decent refund so I'm satisfied. I took away one star because of the numerous times I spent having to click past the offer to get Live advice.
Date published: 2023-04-19
Rated 1 out of 5 by from Sucks Sucks sucks sucks sucks sucks sucks sucks sucks sucks
Date published: 2023-04-19
Rated 3 out of 5 by from Two Errrors in Turbo Tax Your tax form "made me" enter a number in the IRA contribution or would not file my taxes after I tried to put "0" and it would not take it....Also it forces you to put a state for which I do not pay State Income Tax...and it is not listed! TENNESSEE?????
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great I really think it's awesome that you previous year information is saved. It saves so much time.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 645