TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from TurboTax Failed to attach necessary 1099 Statement I've used TurboTax for many years to file my taxes and taxes for a Trust Fund for which I am Trustee. This year, TurboTax did not ever ask me to attach statements from my brokerage accounts for the Trust Fund (and yes, I did check the boxes to indicate I was entering a summary of gains or losses), so now I will have to mail those attachments to the IRS and my state, probably with hard copies of the returns. BIG FAIL on Turbo Tax.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax makes tax returns easy! Anyone can file their taxes with TurboTax. They make it so easy!
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent Thank you for the tips and shortcuts to explanations.
Date published: 2021-03-02
Rated 5 out of 5 by from So easy to use! Helped answered all of my questions and helped me understand all the different tax info.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo to the Taxes ! Turbo delivered on the charges they offered ! Hassles handled in a timely manner !
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Came Through It took speaking to a half dozen TurboTax experts. I finally was connected this evening to Laura in Florida, who with smarts and patience, was able to resolve the issue that was preventing me from efiling with New York State. She figured it out and now I am DONE!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax The turbotax expert that assisted me was very very helpful. I went from owing money to the state to getting money back. He answered every question I had and even some I didnt know I should've asked. Great help.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome! It's so much easier and cheeper using Turbo Tax than going to an accountant.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax is very user friendly I've been using Turbo Tax the last five years and always have been satisfied. Turbo tax makes it easy to file and is affordable.
Date published: 2021-03-02
Rated 5 out of 5 by from Super Easy! Used to 6 years. LOVE using turbotax. I also used the chat this year, super helpful!!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 6430
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax Failed to attach necessary 1099 Statement I've used TurboTax for many years to file my taxes and taxes for a Trust Fund for which I am Trustee. This year, TurboTax did not ever ask me to attach statements from my brokerage accounts for the Trust Fund (and yes, I did check the boxes to indicate I was entering a summary of gains or losses), so now I will have to mail those attachments to the IRS and my state, probably with hard copies of the returns. BIG FAIL on Turbo Tax.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax makes tax returns easy! Anyone can file their taxes with TurboTax. They make it so easy!
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent Thank you for the tips and shortcuts to explanations.
Date published: 2021-03-02
Rated 5 out of 5 by from So easy to use! Helped answered all of my questions and helped me understand all the different tax info.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo to the Taxes ! Turbo delivered on the charges they offered ! Hassles handled in a timely manner !
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Came Through It took speaking to a half dozen TurboTax experts. I finally was connected this evening to Laura in Florida, who with smarts and patience, was able to resolve the issue that was preventing me from efiling with New York State. She figured it out and now I am DONE!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax The turbotax expert that assisted me was very very helpful. I went from owing money to the state to getting money back. He answered every question I had and even some I didnt know I should've asked. Great help.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome! It's so much easier and cheeper using Turbo Tax than going to an accountant.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax is very user friendly I've been using Turbo Tax the last five years and always have been satisfied. Turbo tax makes it easy to file and is affordable.
Date published: 2021-03-02
Rated 5 out of 5 by from Super Easy! Used to 6 years. LOVE using turbotax. I also used the chat this year, super helpful!!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 6430