TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax made it easy I thought that I had complicated taxes, but turbo taxes made it easy.
Date published: 2022-04-18
Rated 1 out of 5 by from Disappointed It is easy to use, but I never was able to transmit my returns. I deserve a refund, my money was wasted. Waiting on hold takes anywhere from 45-75 minutes. Ridiculous. I doubt I will use your software again...although I have used it for 10 years.
Date published: 2022-04-18
Rated 4 out of 5 by from Self Employed Didn't let me change Self Employed even though due to Pandemic Business didn't exist in 2021.and I didn't need to file a Schedule C
Date published: 2022-04-18
Rated 4 out of 5 by from Needed more help There were some problems with turbo tax this year. There was no place to add a 1099-s. The terminology was hard to understand. On the review, I could not tell what needed to be changed.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Online The online experience was little more detailed than the software version.
Date published: 2022-04-18
Rated 4 out of 5 by from More difficult this year Thorough but confusing on saying receiving forms I did not recieve.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME!!!! Is very easy to use!!! They guide you and help you!
Date published: 2022-04-18
Rated 3 out of 5 by from Better Luck Next Time A little harder to navigate than I thought it would be. Expert support minimal at best. First time doing my own taxes in awhile. Should be better next time I hope.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but a couple of comments I've used Turbo Tax for about 20 years and find it very useful, educational. It has found deductions that i was not aware of. But two things - one, I got stuck in a 'loop' on the Michigan Income Tax where it wanted to force me to outline income by quarter. I could not back out of that loop. Second, there was no warning that there would be a $25 fee to file my 'free State' return. First time I used eFile -- and the last time.
Date published: 2022-04-18
Rated 5 out of 5 by from great easy to work with everything at your finger tips live help i mean its very easy to use
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 643
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax made it easy I thought that I had complicated taxes, but turbo taxes made it easy.
Date published: 2022-04-18
Rated 1 out of 5 by from Disappointed It is easy to use, but I never was able to transmit my returns. I deserve a refund, my money was wasted. Waiting on hold takes anywhere from 45-75 minutes. Ridiculous. I doubt I will use your software again...although I have used it for 10 years.
Date published: 2022-04-18
Rated 4 out of 5 by from Self Employed Didn't let me change Self Employed even though due to Pandemic Business didn't exist in 2021.and I didn't need to file a Schedule C
Date published: 2022-04-18
Rated 4 out of 5 by from Needed more help There were some problems with turbo tax this year. There was no place to add a 1099-s. The terminology was hard to understand. On the review, I could not tell what needed to be changed.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Online The online experience was little more detailed than the software version.
Date published: 2022-04-18
Rated 4 out of 5 by from More difficult this year Thorough but confusing on saying receiving forms I did not recieve.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME!!!! Is very easy to use!!! They guide you and help you!
Date published: 2022-04-18
Rated 3 out of 5 by from Better Luck Next Time A little harder to navigate than I thought it would be. Expert support minimal at best. First time doing my own taxes in awhile. Should be better next time I hope.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, but a couple of comments I've used Turbo Tax for about 20 years and find it very useful, educational. It has found deductions that i was not aware of. But two things - one, I got stuck in a 'loop' on the Michigan Income Tax where it wanted to force me to outline income by quarter. I could not back out of that loop. Second, there was no warning that there would be a $25 fee to file my 'free State' return. First time I used eFile -- and the last time.
Date published: 2022-04-18
Rated 5 out of 5 by from great easy to work with everything at your finger tips live help i mean its very easy to use
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 643