TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is great. Turbo tax is very sufficient. Take you through all the steps and make u that everything is accurate.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax is most helpful Ismet was very patient and walked us right through the details.
Date published: 2021-03-15
Rated 1 out of 5 by from I miss the old TurboTax. The improvements sux I have used TurboTax for many years - not just the past 8 years. It used to be easy and straight forward. Now - not so much.. Plus - I thought I had efiled my state taxes last year. However, obviously either I didn't file or they were not processed? Either way, I couldn't easily find a copy of 2019 taxes. What used to be simple is now a headache
Date published: 2021-03-15
Rated 5 out of 5 by from GREAT We know that tax payment in us is complex, but Turbo Make tax simpler
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax was very EASY Turbotax was a amazing experience for the first time my taxes we quick and simple with turbo tax i love it;
Date published: 2021-03-15
Rated 5 out of 5 by from turbo tax is great I've been using turbo tax from the time they took over Parsons tax. It is a good product. However, with windows ten there is the extra steps that throw you out of the program to w10 screen, then you have to initiate Turbo tax again to get back into the program which seems tedious
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is extremely easy to use I have been using TurboTax for many, many years and appreciate the simplicity to enter data, the ease to track errors, and the completeness of its processing. Thanks,
Date published: 2021-03-15
Rated 1 out of 5 by from It's like the Mark 1 Suit from Iron Man This site is like the Mark 1 suit from Iron Man. He built it in a cave with no modern equip, amazing feat for the situation. But unlike Tony, TurboTax decided not to make it better, just dress it up. If you happen to have your refund rejected, the system will automatically put you in TurboTax Live, and tell you you've already used the service, without actually using the service. Luckily the service reps care a little about the customers so I managed to save some money and didn't have to pay the full $350 amount. But for the 4 hours of time I spent typing stuff in manually because the system couldn't find it, i expect cheaper results. Especially since as of this typing, my refund has been kicked back twice, each time for a different thing they didn't think to include in the original.
Date published: 2021-03-15
Rated 5 out of 5 by from Thanks TurboTax! It truly is free! Free, free, free, free! Thanks again for making it simple! Free!
Date published: 2021-03-15
Rated 5 out of 5 by from very easy to understand Thank you for making it so easy. idid not have any problems
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6417
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great. Turbo tax is very sufficient. Take you through all the steps and make u that everything is accurate.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax is most helpful Ismet was very patient and walked us right through the details.
Date published: 2021-03-15
Rated 1 out of 5 by from I miss the old TurboTax. The improvements sux I have used TurboTax for many years - not just the past 8 years. It used to be easy and straight forward. Now - not so much.. Plus - I thought I had efiled my state taxes last year. However, obviously either I didn't file or they were not processed? Either way, I couldn't easily find a copy of 2019 taxes. What used to be simple is now a headache
Date published: 2021-03-15
Rated 5 out of 5 by from GREAT We know that tax payment in us is complex, but Turbo Make tax simpler
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax was very EASY Turbotax was a amazing experience for the first time my taxes we quick and simple with turbo tax i love it;
Date published: 2021-03-15
Rated 5 out of 5 by from turbo tax is great I've been using turbo tax from the time they took over Parsons tax. It is a good product. However, with windows ten there is the extra steps that throw you out of the program to w10 screen, then you have to initiate Turbo tax again to get back into the program which seems tedious
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is extremely easy to use I have been using TurboTax for many, many years and appreciate the simplicity to enter data, the ease to track errors, and the completeness of its processing. Thanks,
Date published: 2021-03-15
Rated 1 out of 5 by from It's like the Mark 1 Suit from Iron Man This site is like the Mark 1 suit from Iron Man. He built it in a cave with no modern equip, amazing feat for the situation. But unlike Tony, TurboTax decided not to make it better, just dress it up. If you happen to have your refund rejected, the system will automatically put you in TurboTax Live, and tell you you've already used the service, without actually using the service. Luckily the service reps care a little about the customers so I managed to save some money and didn't have to pay the full $350 amount. But for the 4 hours of time I spent typing stuff in manually because the system couldn't find it, i expect cheaper results. Especially since as of this typing, my refund has been kicked back twice, each time for a different thing they didn't think to include in the original.
Date published: 2021-03-15
Rated 5 out of 5 by from Thanks TurboTax! It truly is free! Free, free, free, free! Thanks again for making it simple! Free!
Date published: 2021-03-15
Rated 5 out of 5 by from very easy to understand Thank you for making it so easy. idid not have any problems
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6417