TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
sljhoffman from
Turbo Tax is Awesome
The agent guided me through the process i needed and explained everything to me completely and confidently She was awesome!!
Date published: 2022-04-18
Rated 5 out of 5 by
Chrisforever from
Very easy to use
Easy to use, guides you thru the process efficiently and finds tax credits you may be unaware of. Stores prior years information so you don't have to hunt and search yourself, a real timesaver.
Date published: 2022-04-18
Rated 5 out of 5 by
RiverratChris from
Initial hump with IRS ID and IDme but then okay.
Price of Federal and State is no different than the private tax preparer i usually use. Should be cheaper if I do it myself.
Date published: 2022-04-18
Rated 5 out of 5 by
PHB in MO from
Very intuitive!
I had a question of the support desk....they were fantatstic!
Date published: 2022-04-18
Rated 4 out of 5 by
MargnAZ from
Turbotax Gets the Job Done!
I'm a long time user of the product. I had questions about HSA medical deductions and spoke to a TT customer service person who was extremely helpful.
Date published: 2022-04-18
Rated 5 out of 5 by
Divyac from
Awesome experience
Turbo Tax is very user friendly. While using did not feel any requirement for assistance.
Date published: 2022-04-18
Rated 4 out of 5 by
thatguy1905 from
Good, could use more emphasis on State
The state part did not use data from last year tax automatically. The wording of a question about dealing with commodities was confusing. (If I was paid by a list, healthcare, commodities etc.) [Is it stocks or actual commodities?] Entering days of covid could have been faster. Overall great product!
Date published: 2022-04-18
Rated 5 out of 5 by
El Gordo from VA from
Turbo Tax is an excellent program!
I've been using it for years! I always recommend it to friends and family.
Date published: 2022-04-18
Rated 4 out of 5 by
ewillis22 from
Useful and getting better
Still not 100% intuitive with regard to additional forms besides income and mortgage. I had 1099-R forms show up twice this year, and had to walk through each of them again. I couldn't get them to disappear from Review, but they didn't contain info already submitted during the income section. So I ended up with double the calculations. I had to root around and figure out how to delete one/both. Something weird also happened last year - I had a 1099-R and claimed it up front in "What has changed" but then was never prompted to add it. I actually submitted without adding, which was a problem of course because I received a refund. Just FYI.
Date published: 2022-04-18
Rated 3 out of 5 by
Toonah from
Ok for simple returns.
In the past it was quick and easy. Now that I have a more complex return, its much more frustrating.
All TurboTax® Offerings Reviews - Page 6415
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
sljhoffman from
Turbo Tax is Awesome
The agent guided me through the process i needed and explained everything to me completely and confidently She was awesome!!
Date published: 2022-04-18
Rated 5 out of 5 by
Chrisforever from
Very easy to use
Easy to use, guides you thru the process efficiently and finds tax credits you may be unaware of. Stores prior years information so you don't have to hunt and search yourself, a real timesaver.
Date published: 2022-04-18
Rated 5 out of 5 by
RiverratChris from
Initial hump with IRS ID and IDme but then okay.
Price of Federal and State is no different than the private tax preparer i usually use. Should be cheaper if I do it myself.
Date published: 2022-04-18
Rated 5 out of 5 by
PHB in MO from
Very intuitive!
I had a question of the support desk....they were fantatstic!
Date published: 2022-04-18
Rated 4 out of 5 by
MargnAZ from
Turbotax Gets the Job Done!
I'm a long time user of the product. I had questions about HSA medical deductions and spoke to a TT customer service person who was extremely helpful.
Date published: 2022-04-18
Rated 5 out of 5 by
Divyac from
Awesome experience
Turbo Tax is very user friendly. While using did not feel any requirement for assistance.
Date published: 2022-04-18
Rated 4 out of 5 by
thatguy1905 from
Good, could use more emphasis on State
The state part did not use data from last year tax automatically. The wording of a question about dealing with commodities was confusing. (If I was paid by a list, healthcare, commodities etc.) [Is it stocks or actual commodities?] Entering days of covid could have been faster. Overall great product!
Date published: 2022-04-18
Rated 5 out of 5 by
El Gordo from VA from
Turbo Tax is an excellent program!
I've been using it for years! I always recommend it to friends and family.
Date published: 2022-04-18
Rated 4 out of 5 by
ewillis22 from
Useful and getting better
Still not 100% intuitive with regard to additional forms besides income and mortgage. I had 1099-R forms show up twice this year, and had to walk through each of them again. I couldn't get them to disappear from Review, but they didn't contain info already submitted during the income section. So I ended up with double the calculations. I had to root around and figure out how to delete one/both. Something weird also happened last year - I had a 1099-R and claimed it up front in "What has changed" but then was never prompted to add it. I actually submitted without adding, which was a problem of course because I received a refund. Just FYI.
Date published: 2022-04-18
Rated 3 out of 5 by
Toonah from
Ok for simple returns.
In the past it was quick and easy. Now that I have a more complex return, its much more frustrating.
All TurboTax® Offerings Reviews - Page 6415
Date published: 2022-04-18