TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax for business difficult to make corrections, especially dealing with an ownership change. had to delete member's data multiple times to get the checked boxes to stop auto-filling. Final K-1 for the exiting member didn't show the proper final % for profit, loss or ownership (should have been 0%) even though the K-1 worksheet showed it as 0%. maybe a bug in the program.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is awesome TurboTax works every time , Helen gave great advice and was able to moved through the app
Date published: 2023-03-14
Rated 3 out of 5 by from Zero customer service Great software if you know tax terms and all the rules and dont need to speak with a professional
Date published: 2023-03-14
Rated 5 out of 5 by from REVIEW GREAT OVERALL EXPERIENCE THANKS FOR THE HELP AS ALWAYS
Date published: 2023-03-14
Rated 4 out of 5 by from Love doing the taxes this way!!! I've always had a good experience with Turbo Tax. I have recommended them to all.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbo Tax is confusing at times Took about 2.5 hours to complete Turbo Tax. Some confusion over what is being asked and what data to enter
Date published: 2023-03-14
Rated 3 out of 5 by from Basics v.s "professional help" Turbo tax is an amazing tool but i do noot reccomend having live help. the person i had seemed to be following an agenda of not giing any legit help or answers and was very rude and asking me to read better and again and i had to tell him to stop and eithe rdo his job or i will end it , the ONLY response he gave was telling me i am doing it wrong and didnt read good enough and that would without fail lead to him telling me to press the button " do my taxes for me" which was a more expensive option that allowed themm to have complete control over your screen, he would circle the button as i spoke/ scrolled or when i asked a single question "where would that show up at on my w-2?"
Date published: 2023-03-14
Rated 5 out of 5 by from TuboTax did a great job. The experts helped me on 2 issues found my error and helped me to correct them.
Date published: 2023-03-14
Rated 5 out of 5 by from Still the easiest way to file! Been doing my taxes with Turbo Tax for 7 years now, no complaints!
Date published: 2023-03-14
Rated 5 out of 5 by from I love TurboTax!! This is the second year I've used TurboTax and it is so easy! The way it goes through the return by asking you questions gives me confidence that I won't leave anything out or miss anything. So much easier than reading the instruction booklet :-). I also love how it brings forward your last years information so you don't have to retype so much. I will continue to use TurboTax every year without hesitation!!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6414
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax for business difficult to make corrections, especially dealing with an ownership change. had to delete member's data multiple times to get the checked boxes to stop auto-filling. Final K-1 for the exiting member didn't show the proper final % for profit, loss or ownership (should have been 0%) even though the K-1 worksheet showed it as 0%. maybe a bug in the program.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is awesome TurboTax works every time , Helen gave great advice and was able to moved through the app
Date published: 2023-03-14
Rated 3 out of 5 by from Zero customer service Great software if you know tax terms and all the rules and dont need to speak with a professional
Date published: 2023-03-14
Rated 5 out of 5 by from REVIEW GREAT OVERALL EXPERIENCE THANKS FOR THE HELP AS ALWAYS
Date published: 2023-03-14
Rated 4 out of 5 by from Love doing the taxes this way!!! I've always had a good experience with Turbo Tax. I have recommended them to all.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbo Tax is confusing at times Took about 2.5 hours to complete Turbo Tax. Some confusion over what is being asked and what data to enter
Date published: 2023-03-14
Rated 3 out of 5 by from Basics v.s "professional help" Turbo tax is an amazing tool but i do noot reccomend having live help. the person i had seemed to be following an agenda of not giing any legit help or answers and was very rude and asking me to read better and again and i had to tell him to stop and eithe rdo his job or i will end it , the ONLY response he gave was telling me i am doing it wrong and didnt read good enough and that would without fail lead to him telling me to press the button " do my taxes for me" which was a more expensive option that allowed themm to have complete control over your screen, he would circle the button as i spoke/ scrolled or when i asked a single question "where would that show up at on my w-2?"
Date published: 2023-03-14
Rated 5 out of 5 by from TuboTax did a great job. The experts helped me on 2 issues found my error and helped me to correct them.
Date published: 2023-03-14
Rated 5 out of 5 by from Still the easiest way to file! Been doing my taxes with Turbo Tax for 7 years now, no complaints!
Date published: 2023-03-14
Rated 5 out of 5 by from I love TurboTax!! This is the second year I've used TurboTax and it is so easy! The way it goes through the return by asking you questions gives me confidence that I won't leave anything out or miss anything. So much easier than reading the instruction booklet :-). I also love how it brings forward your last years information so you don't have to retype so much. I will continue to use TurboTax every year without hesitation!!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6414