TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is so easy Turbo tax is so easy and I can find answers to all my questions. I love the direct deposit and how they take their fees out of my refund. It is much cheaper than H& R Block. Have had a need for my past tax info many times and it is always waiting for me on the website. I was able to guide my young adult children through the tax process and hand it off to them with ease. Again it makes finding their past tax information so easy and no risk of them losing the paperwork!.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome and Easy So easy to use. The system walks you through every step.
Date published: 2022-02-27
Rated 5 out of 5 by from Simple I love it!! Super simple and easy to use !!!!!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to use! This is the first year I have done my taxed on my own since my divorce and TurboTax made it so easy.
Date published: 2022-02-27
Rated 4 out of 5 by from Pretty Good But Overall the 2021 program was easy to use and enter data. The coaching stuff was a bit over the top. Biggest draw back the developer's over use of 'intuitive' menus. You had to use the chat bot to locate forms or go back to previous screens. Also for investments often the download from institutions didn't work and for multiple forms from the same company you couldn't easily know which account the form was reporting so you had to click on the 'start' or 'review' icon. Would be nice if the title indicated the last 4 of an account number. Finally, the post form questions place on individual screens was a pain to click through. Just put the inane IRS questions all on one page. I liked the older style of the menu where under "federal" would be submenu items to quickly go back to rather than use the chat bot or waste time clicking the 'back' button.
Date published: 2022-02-27
Rated 5 out of 5 by from Another great experience (as taxes go) Just about everything worked great, finished quickly.
Date published: 2022-02-27
Rated 5 out of 5 by from WHATEVER EVERYTHING WAS FINE EVERYTHING WS GREAT IT WOULD NOT LET ME FINISH WITHOUT A REVIEW.
Date published: 2022-02-27
Rated 5 out of 5 by from love turbo tax we use turbo tax every year they never let us down
Date published: 2022-02-27
Rated 2 out of 5 by from Conveniently annoying Don't get me wrong, I love turbotax and have used it for 6 years but do not appreciate the extra fees. You should enclose it is an $80 fee at the beginning of the filing process and not $39. its a misperception and shady. I have chosen to turn away from using your website next year when I file.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy Very easy. Questions are clear and they explain everything nicely.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6410
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is so easy Turbo tax is so easy and I can find answers to all my questions. I love the direct deposit and how they take their fees out of my refund. It is much cheaper than H& R Block. Have had a need for my past tax info many times and it is always waiting for me on the website. I was able to guide my young adult children through the tax process and hand it off to them with ease. Again it makes finding their past tax information so easy and no risk of them losing the paperwork!.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome and Easy So easy to use. The system walks you through every step.
Date published: 2022-02-27
Rated 5 out of 5 by from Simple I love it!! Super simple and easy to use !!!!!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to use! This is the first year I have done my taxed on my own since my divorce and TurboTax made it so easy.
Date published: 2022-02-27
Rated 4 out of 5 by from Pretty Good But Overall the 2021 program was easy to use and enter data. The coaching stuff was a bit over the top. Biggest draw back the developer's over use of 'intuitive' menus. You had to use the chat bot to locate forms or go back to previous screens. Also for investments often the download from institutions didn't work and for multiple forms from the same company you couldn't easily know which account the form was reporting so you had to click on the 'start' or 'review' icon. Would be nice if the title indicated the last 4 of an account number. Finally, the post form questions place on individual screens was a pain to click through. Just put the inane IRS questions all on one page. I liked the older style of the menu where under "federal" would be submenu items to quickly go back to rather than use the chat bot or waste time clicking the 'back' button.
Date published: 2022-02-27
Rated 5 out of 5 by from Another great experience (as taxes go) Just about everything worked great, finished quickly.
Date published: 2022-02-27
Rated 5 out of 5 by from WHATEVER EVERYTHING WAS FINE EVERYTHING WS GREAT IT WOULD NOT LET ME FINISH WITHOUT A REVIEW.
Date published: 2022-02-27
Rated 5 out of 5 by from love turbo tax we use turbo tax every year they never let us down
Date published: 2022-02-27
Rated 2 out of 5 by from Conveniently annoying Don't get me wrong, I love turbotax and have used it for 6 years but do not appreciate the extra fees. You should enclose it is an $80 fee at the beginning of the filing process and not $39. its a misperception and shady. I have chosen to turn away from using your website next year when I file.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy Very easy. Questions are clear and they explain everything nicely.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6410