TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Easy to use Works well, and easy to get around. Great program.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax has been a tremendous asset! Turbo Tax is a very knowledgable service that is user-friendly!
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is a great service! Expert was knowledgeable and review was excellent.
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO TAX DELUX EXCELLENT - EASY! WOULD RECOMMENT TO ALL FAMILY AND FRIENDS!
Date published: 2023-03-14
Rated 4 out of 5 by from Great job Caught my mess up quick within minutes so I was able to fix it and file
Date published: 2023-03-14
Rated 2 out of 5 by from Upgraded without my permission At the end of process, they charged me for the premium or premier $119, whichever it is… I always choose the Deluxe $59, there is no way to review or change fee options, they only show how much they will charge you, there no way to contact support, I could not Clear and start over option, said I had already filled, which I did not, because it was first rejected because of no Identification personal protection ID number.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax saved me so much time and money Using Turbo Tax Business allowed me to easily complete both a 1065 and 1120-S for my businesses. It was so much cheaper than if I had hired someone to complete them for me.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbo Tax for business difficult to make corrections, especially dealing with an ownership change. had to delete member's data multiple times to get the checked boxes to stop auto-filling. Final K-1 for the exiting member didn't show the proper final % for profit, loss or ownership (should have been 0%) even though the K-1 worksheet showed it as 0%. maybe a bug in the program.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is awesome TurboTax works every time , Helen gave great advice and was able to moved through the app
Date published: 2023-03-14
Rated 3 out of 5 by from Zero customer service Great software if you know tax terms and all the rules and dont need to speak with a professional
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Easy to use Works well, and easy to get around. Great program.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax has been a tremendous asset! Turbo Tax is a very knowledgable service that is user-friendly!
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is a great service! Expert was knowledgeable and review was excellent.
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO TAX DELUX EXCELLENT - EASY! WOULD RECOMMENT TO ALL FAMILY AND FRIENDS!
Date published: 2023-03-14
Rated 4 out of 5 by from Great job Caught my mess up quick within minutes so I was able to fix it and file
Date published: 2023-03-14
Rated 2 out of 5 by from Upgraded without my permission At the end of process, they charged me for the premium or premier $119, whichever it is… I always choose the Deluxe $59, there is no way to review or change fee options, they only show how much they will charge you, there no way to contact support, I could not Clear and start over option, said I had already filled, which I did not, because it was first rejected because of no Identification personal protection ID number.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax saved me so much time and money Using Turbo Tax Business allowed me to easily complete both a 1065 and 1120-S for my businesses. It was so much cheaper than if I had hired someone to complete them for me.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbo Tax for business difficult to make corrections, especially dealing with an ownership change. had to delete member's data multiple times to get the checked boxes to stop auto-filling. Final K-1 for the exiting member didn't show the proper final % for profit, loss or ownership (should have been 0%) even though the K-1 worksheet showed it as 0%. maybe a bug in the program.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is awesome TurboTax works every time , Helen gave great advice and was able to moved through the app
Date published: 2023-03-14
Rated 3 out of 5 by from Zero customer service Great software if you know tax terms and all the rules and dont need to speak with a professional
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6409