TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Riler1960 from
Stacy helped alot!!
I ran into a major snag and couldn't get past it. Stacy guided me through
Date published: 2022-04-15
Rated 5 out of 5 by
kenwyo from
Used Turbo Tax for years
Always a good experience. Getting a person to talk with not easy.
Date published: 2022-04-15
Rated 2 out of 5 by
Frustrated in Tampa from
Software glitches!
Overall, fairly easy to use. Only had dividends and interest, yet still wasn't free (charged me $99 - very deceptive). BIG software glitch when checking the numbers - the message was as follows: "Oops! It looks like we hit a snag." I could not file, and Turbo Tax's help desk was totally worthless. Next year, I'll try a different software program.
Date published: 2022-04-15
Rated 5 out of 5 by
wesl96 from
TurboTax is easy to use
For the most part, the service is easy to use and very easy to understand, even where some things are not completely clear, their help tool usually answers just about any question you may have.
Date published: 2022-04-15
Rated 5 out of 5 by
bandit120000 from
Job well done
Simple and easy to use, will use again. nothing to really nitpick.
Date published: 2022-04-15
Rated 5 out of 5 by
Ria73 from
turbo tax was easy
turbo tax was easy to use and they are helpful when needed. i will use again.
Date published: 2022-04-15
Rated 5 out of 5 by
Quadfather1 from
Easy to use and to navigate!
I was able to easily file my taxes with no help. Great product!
Date published: 2022-04-15
Rated 5 out of 5 by
Notaroboreview from
Simple to use
Made file my taxes myself for the first time super simple.
Date published: 2022-04-15
Rated 4 out of 5 by
miamiblu from
$25 erroneous billing for State
Please note that I am a resident of Florida which does not have any State income tax. I file for Hawaii as I have a rental property and the program was charging me $25. As I understand it, I am entitled to file one State return. The program needs to be reprogrammed to reflect the correct charge. As such, I am filing electronically for the Federal return, and will mail my Hawaii return.
Date published: 2022-04-15
Rated 4 out of 5 by
RGMcB from
Turbo Tax Is Easy
Turbo Tax is easy to use. Only difficulty I had was getting it to download.
All TurboTax® Offerings Reviews - Page 6408
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Riler1960 from
Stacy helped alot!!
I ran into a major snag and couldn't get past it. Stacy guided me through
Date published: 2022-04-15
Rated 5 out of 5 by
kenwyo from
Used Turbo Tax for years
Always a good experience. Getting a person to talk with not easy.
Date published: 2022-04-15
Rated 2 out of 5 by
Frustrated in Tampa from
Software glitches!
Overall, fairly easy to use. Only had dividends and interest, yet still wasn't free (charged me $99 - very deceptive). BIG software glitch when checking the numbers - the message was as follows: "Oops! It looks like we hit a snag." I could not file, and Turbo Tax's help desk was totally worthless. Next year, I'll try a different software program.
Date published: 2022-04-15
Rated 5 out of 5 by
wesl96 from
TurboTax is easy to use
For the most part, the service is easy to use and very easy to understand, even where some things are not completely clear, their help tool usually answers just about any question you may have.
Date published: 2022-04-15
Rated 5 out of 5 by
bandit120000 from
Job well done
Simple and easy to use, will use again. nothing to really nitpick.
Date published: 2022-04-15
Rated 5 out of 5 by
Ria73 from
turbo tax was easy
turbo tax was easy to use and they are helpful when needed. i will use again.
Date published: 2022-04-15
Rated 5 out of 5 by
Quadfather1 from
Easy to use and to navigate!
I was able to easily file my taxes with no help. Great product!
Date published: 2022-04-15
Rated 5 out of 5 by
Notaroboreview from
Simple to use
Made file my taxes myself for the first time super simple.
Date published: 2022-04-15
Rated 4 out of 5 by
miamiblu from
$25 erroneous billing for State
Please note that I am a resident of Florida which does not have any State income tax. I file for Hawaii as I have a rental property and the program was charging me $25. As I understand it, I am entitled to file one State return. The program needs to be reprogrammed to reflect the correct charge. As such, I am filing electronically for the Federal return, and will mail my Hawaii return.
Date published: 2022-04-15
Rated 4 out of 5 by
RGMcB from
Turbo Tax Is Easy
Turbo Tax is easy to use. Only difficulty I had was getting it to download.
All TurboTax® Offerings Reviews - Page 6408
Date published: 2022-04-15