TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Stacy helped alot!! I ran into a major snag and couldn't get past it. Stacy guided me through
Date published: 2022-04-15
Rated 5 out of 5 by from Used Turbo Tax for years Always a good experience. Getting a person to talk with not easy.
Date published: 2022-04-15
Rated 2 out of 5 by from Software glitches! Overall, fairly easy to use. Only had dividends and interest, yet still wasn't free (charged me $99 - very deceptive). BIG software glitch when checking the numbers - the message was as follows: "Oops! It looks like we hit a snag." I could not file, and Turbo Tax's help desk was totally worthless. Next year, I'll try a different software program.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is easy to use For the most part, the service is easy to use and very easy to understand, even where some things are not completely clear, their help tool usually answers just about any question you may have.
Date published: 2022-04-15
Rated 5 out of 5 by from Job well done Simple and easy to use, will use again. nothing to really nitpick.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax was easy turbo tax was easy to use and they are helpful when needed. i will use again.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use and to navigate! I was able to easily file my taxes with no help. Great product!
Date published: 2022-04-15
Rated 5 out of 5 by from Simple to use Made file my taxes myself for the first time super simple.
Date published: 2022-04-15
Rated 4 out of 5 by from $25 erroneous billing for State Please note that I am a resident of Florida which does not have any State income tax. I file for Hawaii as I have a rental property and the program was charging me $25. As I understand it, I am entitled to file one State return. The program needs to be reprogrammed to reflect the correct charge. As such, I am filing electronically for the Federal return, and will mail my Hawaii return.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax Is Easy Turbo Tax is easy to use. Only difficulty I had was getting it to download.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 6408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Stacy helped alot!! I ran into a major snag and couldn't get past it. Stacy guided me through
Date published: 2022-04-15
Rated 5 out of 5 by from Used Turbo Tax for years Always a good experience. Getting a person to talk with not easy.
Date published: 2022-04-15
Rated 2 out of 5 by from Software glitches! Overall, fairly easy to use. Only had dividends and interest, yet still wasn't free (charged me $99 - very deceptive). BIG software glitch when checking the numbers - the message was as follows: "Oops! It looks like we hit a snag." I could not file, and Turbo Tax's help desk was totally worthless. Next year, I'll try a different software program.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is easy to use For the most part, the service is easy to use and very easy to understand, even where some things are not completely clear, their help tool usually answers just about any question you may have.
Date published: 2022-04-15
Rated 5 out of 5 by from Job well done Simple and easy to use, will use again. nothing to really nitpick.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax was easy turbo tax was easy to use and they are helpful when needed. i will use again.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use and to navigate! I was able to easily file my taxes with no help. Great product!
Date published: 2022-04-15
Rated 5 out of 5 by from Simple to use Made file my taxes myself for the first time super simple.
Date published: 2022-04-15
Rated 4 out of 5 by from $25 erroneous billing for State Please note that I am a resident of Florida which does not have any State income tax. I file for Hawaii as I have a rental property and the program was charging me $25. As I understand it, I am entitled to file one State return. The program needs to be reprogrammed to reflect the correct charge. As such, I am filing electronically for the Federal return, and will mail my Hawaii return.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax Is Easy Turbo Tax is easy to use. Only difficulty I had was getting it to download.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 6408