TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Worst experience in all the years I've used TT This was the longest, drawn out process I've ever experienced with TurboTax. There were so many more items to keep track of and process. At the end I was forced to upgrade to Premier for a K-1 I haven't had since 2005. It has never been an issue before this year. I'll look for other options when filing next year.
Date published: 2022-02-28
Rated 2 out of 5 by from Disappointed Computer kept asking if I wanted deluxe kept hitting no thanks, it charged $39 anyway. Called some lady kept having me change things , now refund is over $100 less and it cant be fixed. She sent me some form i has to waste my time to try to figure iur
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty good this year! Fairly simple experience. Only improvement I would ask for is to be able to upload documents/pdfs/jpegs to turbotax and have it autofill W2's etc
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is my go to. I generally have had nothing but great experiences for many years when using Turbo Tax.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax 2021 So, just like the last few years I turned to Turbotax as there are a couple of complicated issues which have to be negotiated, and I appreciate some sanity after spending hours reading IRS publications and instructions for various forms. As ever, the ease of maneuvering through the filing, plus the security of knowing there will be backup resources available if I need it are more than reassuring. This year, I had a live tele-visit with an experienced CPA through the Turbotax HELP screen, and he worked me through some questions, which I very much appreciate. As ever, a truly professional experience, and well worth the investment.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo tax live I always likd using turbo tax live experts. My last year experience was better then this year. It also cost alot more this year then last year. But still enjoyed someone helping me
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Awesome glad ya guys helped me. Thanks again thanks
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great to use for taxes I like using Turbotax it gives me great feedback and great resources for information
Date published: 2022-02-28
Rated 5 out of 5 by from 8th Year Without a Hitch Always Easy, Always Accurate! The only Tax Program That I Use.
Date published: 2022-02-28
Rated 4 out of 5 by from Another year down Been using TurboTax for the last several years. Works great if you don't have complicated situations.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6404
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worst experience in all the years I've used TT This was the longest, drawn out process I've ever experienced with TurboTax. There were so many more items to keep track of and process. At the end I was forced to upgrade to Premier for a K-1 I haven't had since 2005. It has never been an issue before this year. I'll look for other options when filing next year.
Date published: 2022-02-28
Rated 2 out of 5 by from Disappointed Computer kept asking if I wanted deluxe kept hitting no thanks, it charged $39 anyway. Called some lady kept having me change things , now refund is over $100 less and it cant be fixed. She sent me some form i has to waste my time to try to figure iur
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty good this year! Fairly simple experience. Only improvement I would ask for is to be able to upload documents/pdfs/jpegs to turbotax and have it autofill W2's etc
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is my go to. I generally have had nothing but great experiences for many years when using Turbo Tax.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax 2021 So, just like the last few years I turned to Turbotax as there are a couple of complicated issues which have to be negotiated, and I appreciate some sanity after spending hours reading IRS publications and instructions for various forms. As ever, the ease of maneuvering through the filing, plus the security of knowing there will be backup resources available if I need it are more than reassuring. This year, I had a live tele-visit with an experienced CPA through the Turbotax HELP screen, and he worked me through some questions, which I very much appreciate. As ever, a truly professional experience, and well worth the investment.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo tax live I always likd using turbo tax live experts. My last year experience was better then this year. It also cost alot more this year then last year. But still enjoyed someone helping me
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Awesome glad ya guys helped me. Thanks again thanks
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great to use for taxes I like using Turbotax it gives me great feedback and great resources for information
Date published: 2022-02-28
Rated 5 out of 5 by from 8th Year Without a Hitch Always Easy, Always Accurate! The only Tax Program That I Use.
Date published: 2022-02-28
Rated 4 out of 5 by from Another year down Been using TurboTax for the last several years. Works great if you don't have complicated situations.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6404