TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Better than Using the Forms Directly Pros: - Can mostly avoid the convoluted forms Cons: - Don't have Mac version, so have to install virtual machine - Very basic help and support, so you have to do a lot of independent research on your own - Sometimes it requires using the forms with little assistance, which defeats the purpose of a tax software. Especially Balance Sheet and Retained Earnings Reconciliation. I hope they beef up this software/service more. Otherwise, I will likely have to switch to a CPA, which I keep putting off.
Date published: 2021-03-16
Rated 5 out of 5 by from Very simple Turbo Tax is very simple to use. I will use Turbo Tax each year
Date published: 2021-03-16
Rated 5 out of 5 by from Super Awesome If I get what was predicted than TurboTax is super Awesome!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome, easy and fast! TurboTax Self-Employed got me the best possible refund through all the intricacies of the tax process and forms required for 2020! Amazing!
Date published: 2021-03-16
Rated 2 out of 5 by from Great features...hate the hidden fees Very easy to enter information. However, charging more for an additional state than for the federal + one state and charging an additional $25 for electronic filing is unacceptable.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax makes life so easy to do taxes, Great Product's on Turbo Tax makes doing taxes easy. Any questions were answered at each stage. Recommend for everyone to use.
Date published: 2021-03-16
Rated 3 out of 5 by from Getting more costly every year We always use turbo tax but it sure is getting more expensive, even with minimal income after this horrible year....2020
Date published: 2021-03-16
Rated 5 out of 5 by from awesome great works very good for me i will use again next year
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is easy to follow and user-friendly. I've been using Turbo Tax for years and am never disappointed. Great job! Please keep making it easier every year.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax was great My first time filing alone and I think I did excellent with the help of TurboTax
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Better than Using the Forms Directly Pros: - Can mostly avoid the convoluted forms Cons: - Don't have Mac version, so have to install virtual machine - Very basic help and support, so you have to do a lot of independent research on your own - Sometimes it requires using the forms with little assistance, which defeats the purpose of a tax software. Especially Balance Sheet and Retained Earnings Reconciliation. I hope they beef up this software/service more. Otherwise, I will likely have to switch to a CPA, which I keep putting off.
Date published: 2021-03-16
Rated 5 out of 5 by from Very simple Turbo Tax is very simple to use. I will use Turbo Tax each year
Date published: 2021-03-16
Rated 5 out of 5 by from Super Awesome If I get what was predicted than TurboTax is super Awesome!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome, easy and fast! TurboTax Self-Employed got me the best possible refund through all the intricacies of the tax process and forms required for 2020! Amazing!
Date published: 2021-03-16
Rated 2 out of 5 by from Great features...hate the hidden fees Very easy to enter information. However, charging more for an additional state than for the federal + one state and charging an additional $25 for electronic filing is unacceptable.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax makes life so easy to do taxes, Great Product's on Turbo Tax makes doing taxes easy. Any questions were answered at each stage. Recommend for everyone to use.
Date published: 2021-03-16
Rated 3 out of 5 by from Getting more costly every year We always use turbo tax but it sure is getting more expensive, even with minimal income after this horrible year....2020
Date published: 2021-03-16
Rated 5 out of 5 by from awesome great works very good for me i will use again next year
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is easy to follow and user-friendly. I've been using Turbo Tax for years and am never disappointed. Great job! Please keep making it easier every year.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax was great My first time filing alone and I think I did excellent with the help of TurboTax
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6403