TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax Has Declined Terrible Experience Turbo Tax recommends e-filing State and Federal together. Problem is Federal must be accepted FIRST before you can e-file CA State. I paid Turbo Tax the fee to e-file my state. My federal is accepted but Turbo Tax will not allow me to e-file my CA state. I have used Turbo Tax for about 20 years. This year has been horrible. Spent too much time trying to complete simple income tax forms. NO help from Turbo Tax. Sure they take you money but will not offer any help when their program does not work. Searched online community, no answers. Called the 800 number, no help.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax is easy! Turbotax is so simple to use, and saves me hundreds of dollars!
Date published: 2021-03-16
Rated 5 out of 5 by from i love turbotax turbotax cuts out the middle man for dummies like myself
Date published: 2021-03-16
Rated 5 out of 5 by from Carl tax form file turbo was very easy to use just need to change how to save forms make it easier
Date published: 2021-03-16
Rated 5 out of 5 by from Intuitive (like the name says), user friendly. I've used TT off & on for over a decade and can't imagine ever wanting to use any other service.
Date published: 2021-03-16
Rated 5 out of 5 by from So far so good. Filing my taxes on my own has never been so simple
Date published: 2021-03-16
Rated 5 out of 5 by from Updated Nicely Turbo Tax has update themselves nicely this year. I have difficult taxes to do and they have made the necessary adjustments to make it happen. Thanks TT
Date published: 2021-03-16
Rated 1 out of 5 by from dissapointing it can't even do a michigan corporate return? can't do payroll taxes what can it do. If I have to all that myself why did I pay you $425. What a waist of money useless useless useless I wish I could get a refund.
Date published: 2021-03-16
Rated 5 out of 5 by from I love Turbo Tax! Every year you guys rock! There’s never any problems, and each year is better than the one before!
Date published: 2021-03-16
Rated 5 out of 5 by from Super Fast and Simple Thank you Turbotax for this service! It is amazing and I couldn't even imagine taking my taxes elsewhere.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6398
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax Has Declined Terrible Experience Turbo Tax recommends e-filing State and Federal together. Problem is Federal must be accepted FIRST before you can e-file CA State. I paid Turbo Tax the fee to e-file my state. My federal is accepted but Turbo Tax will not allow me to e-file my CA state. I have used Turbo Tax for about 20 years. This year has been horrible. Spent too much time trying to complete simple income tax forms. NO help from Turbo Tax. Sure they take you money but will not offer any help when their program does not work. Searched online community, no answers. Called the 800 number, no help.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax is easy! Turbotax is so simple to use, and saves me hundreds of dollars!
Date published: 2021-03-16
Rated 5 out of 5 by from i love turbotax turbotax cuts out the middle man for dummies like myself
Date published: 2021-03-16
Rated 5 out of 5 by from Carl tax form file turbo was very easy to use just need to change how to save forms make it easier
Date published: 2021-03-16
Rated 5 out of 5 by from Intuitive (like the name says), user friendly. I've used TT off & on for over a decade and can't imagine ever wanting to use any other service.
Date published: 2021-03-16
Rated 5 out of 5 by from So far so good. Filing my taxes on my own has never been so simple
Date published: 2021-03-16
Rated 5 out of 5 by from Updated Nicely Turbo Tax has update themselves nicely this year. I have difficult taxes to do and they have made the necessary adjustments to make it happen. Thanks TT
Date published: 2021-03-16
Rated 1 out of 5 by from dissapointing it can't even do a michigan corporate return? can't do payroll taxes what can it do. If I have to all that myself why did I pay you $425. What a waist of money useless useless useless I wish I could get a refund.
Date published: 2021-03-16
Rated 5 out of 5 by from I love Turbo Tax! Every year you guys rock! There’s never any problems, and each year is better than the one before!
Date published: 2021-03-16
Rated 5 out of 5 by from Super Fast and Simple Thank you Turbotax for this service! It is amazing and I couldn't even imagine taking my taxes elsewhere.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6398