TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Beware! Y'all was dead wrong for charging me that amount because I know people that used this same tax engine and only got charged $80.
Date published: 2021-02-28
Rated 4 out of 5 by from Worked well Seemed to work well, have used it for several years
Date published: 2021-02-28
Rated 4 out of 5 by from sneaky fee adds--not cool turbo tax! Software makes filing easy but tries to add on fees in a sneaky way--shame on you turbo tax
Date published: 2021-02-28
Rated 4 out of 5 by from Charitable Donation Turbotax stated that standard deduction would allow for a $300 cash donation contributions. I've definitely contributed that amount and tried to efile accordingly. Turbotax kept saying that my 1040 donations were too high and if I wanted the number I put in (<300) I'd have to file by mail. I did not want to pay extra to chat online with a consultant (used to be free) Not too happy this year. Prices keep going up, service keeps going down.
Date published: 2021-02-28
Rated 4 out of 5 by from need better way to get to customer service had questions as to did my return get sent--- would have been nice to have a LIVE Customer Service Rep to talk to
Date published: 2021-02-28
Rated 4 out of 5 by from A Breeze!!!! Very easy to navigate the website.Info input was a breeze.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Very easy to use and will highly recommend to others
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax makes it easy Very easy to fill out forms and file with TurboTax. Any question I've had, they have had a quick and easy answer.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax expert and very helpful and friendly. He helped me find the answer I needed.
Date published: 2021-02-28
Rated 4 out of 5 by from Helpful For What It Provides I have used TurboTax Premier for the last six or so years, ever since first starting out investing in the stock market. While I do pay an additional fee for the service, TurboTax Premier makes it easy to navigate and address potential tax breaks and places where I might be able to deduct more. I hope to continue to use this service.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6397
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Beware! Y'all was dead wrong for charging me that amount because I know people that used this same tax engine and only got charged $80.
Date published: 2021-02-28
Rated 4 out of 5 by from Worked well Seemed to work well, have used it for several years
Date published: 2021-02-28
Rated 4 out of 5 by from sneaky fee adds--not cool turbo tax! Software makes filing easy but tries to add on fees in a sneaky way--shame on you turbo tax
Date published: 2021-02-28
Rated 4 out of 5 by from Charitable Donation Turbotax stated that standard deduction would allow for a $300 cash donation contributions. I've definitely contributed that amount and tried to efile accordingly. Turbotax kept saying that my 1040 donations were too high and if I wanted the number I put in (<300) I'd have to file by mail. I did not want to pay extra to chat online with a consultant (used to be free) Not too happy this year. Prices keep going up, service keeps going down.
Date published: 2021-02-28
Rated 4 out of 5 by from need better way to get to customer service had questions as to did my return get sent--- would have been nice to have a LIVE Customer Service Rep to talk to
Date published: 2021-02-28
Rated 4 out of 5 by from A Breeze!!!! Very easy to navigate the website.Info input was a breeze.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Very easy to use and will highly recommend to others
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax makes it easy Very easy to fill out forms and file with TurboTax. Any question I've had, they have had a quick and easy answer.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax expert and very helpful and friendly. He helped me find the answer I needed.
Date published: 2021-02-28
Rated 4 out of 5 by from Helpful For What It Provides I have used TurboTax Premier for the last six or so years, ever since first starting out investing in the stock market. While I do pay an additional fee for the service, TurboTax Premier makes it easy to navigate and address potential tax breaks and places where I might be able to deduct more. I hope to continue to use this service.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6397