TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My tax agent was amazing! My agent was awesome! She was responsive and explained everything
Date published: 2022-10-09
Rated 2 out of 5 by from It's a bit confusing for a first time users I have filed my taxed since 1015 myself ( just W2 + 1099s from banks) and this year I decided to use Turbotax full service. I bought a Full service package, spent 10+ hours to upload the data / forms, go though it with the tax expert only to loose everything as I was travelling and missed a message in May 2022 from the tax expert. I filed the extension before that, so paid my estimated taxes and had to start all over with another expert who added 3K to my due taxes in October 2022. I am skeptical regarding their qualification and hiring a CPA to audit my 2022 tax returns
Date published: 2022-10-09
Rated 4 out of 5 by from very pleased with TT...been using since 2007. I've been using TT since 2007. Questions and preparations are easily understandable. My only issue is the transfer of info from one year to the next including name, address, etc as well as tax estimation payments, deductions, and info that I have to go search for the next year.
Date published: 2022-10-09
Rated 5 out of 5 by from BOOOOOOOOYAAAAAAAHHHHH!!! Absolutely the best experience that I have ever had with an accountant! David was stellar in his ability to communicate things that I never knew! He is a gem and a wonderful asset to your company! Dave helped me so much by explaining everything in simple terms so that I could understand it. He was extremely knowledgeable, patient, kind, informative, and simply awesome! Thank you so much for this invaluable service! I will definitely recommend this service to my friends, family, and associates.
Date published: 2022-10-09
Rated 5 out of 5 by from Team Effort I've used TurboTax for years. Every year it seems to get better and better. They ask the important questions needed to figure out the best refund for you. They'll also help you with your audits. Hopefully it doesn't reach that point. It's good to have them on my team.
Date published: 2022-10-09
Rated 4 out of 5 by from Will Only Use TurboTax Every year, TurboTax gets easier to use. The only improvement I would like is that the areas under business expenses show the amounts from the previous years, like the rental properties do. It show it in the summary, but not in the itemized portion.
Date published: 2022-10-09
Rated 3 out of 5 by from Very helpful Marc was wonderful and helped me through the process
Date published: 2022-10-09
Rated 2 out of 5 by from NOT TOO PLEASED VERY DIFFICULT TO NAVIGATE OVERLY RIGID JUST NOT PLEASED ANYMORE
Date published: 2022-10-09
Rated 3 out of 5 by from Good for simple returns State forms are too costly. Turbotax cannot handle married filing jointly when the two spouses have residency of different states.
Date published: 2022-10-09
Rated 5 out of 5 by from Turbo Tax - A valued friend indeed The program has everything I need to complete my taxes
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 6397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My tax agent was amazing! My agent was awesome! She was responsive and explained everything
Date published: 2022-10-09
Rated 2 out of 5 by from It's a bit confusing for a first time users I have filed my taxed since 1015 myself ( just W2 + 1099s from banks) and this year I decided to use Turbotax full service. I bought a Full service package, spent 10+ hours to upload the data / forms, go though it with the tax expert only to loose everything as I was travelling and missed a message in May 2022 from the tax expert. I filed the extension before that, so paid my estimated taxes and had to start all over with another expert who added 3K to my due taxes in October 2022. I am skeptical regarding their qualification and hiring a CPA to audit my 2022 tax returns
Date published: 2022-10-09
Rated 4 out of 5 by from very pleased with TT...been using since 2007. I've been using TT since 2007. Questions and preparations are easily understandable. My only issue is the transfer of info from one year to the next including name, address, etc as well as tax estimation payments, deductions, and info that I have to go search for the next year.
Date published: 2022-10-09
Rated 5 out of 5 by from BOOOOOOOOYAAAAAAAHHHHH!!! Absolutely the best experience that I have ever had with an accountant! David was stellar in his ability to communicate things that I never knew! He is a gem and a wonderful asset to your company! Dave helped me so much by explaining everything in simple terms so that I could understand it. He was extremely knowledgeable, patient, kind, informative, and simply awesome! Thank you so much for this invaluable service! I will definitely recommend this service to my friends, family, and associates.
Date published: 2022-10-09
Rated 5 out of 5 by from Team Effort I've used TurboTax for years. Every year it seems to get better and better. They ask the important questions needed to figure out the best refund for you. They'll also help you with your audits. Hopefully it doesn't reach that point. It's good to have them on my team.
Date published: 2022-10-09
Rated 4 out of 5 by from Will Only Use TurboTax Every year, TurboTax gets easier to use. The only improvement I would like is that the areas under business expenses show the amounts from the previous years, like the rental properties do. It show it in the summary, but not in the itemized portion.
Date published: 2022-10-09
Rated 3 out of 5 by from Very helpful Marc was wonderful and helped me through the process
Date published: 2022-10-09
Rated 2 out of 5 by from NOT TOO PLEASED VERY DIFFICULT TO NAVIGATE OVERLY RIGID JUST NOT PLEASED ANYMORE
Date published: 2022-10-09
Rated 3 out of 5 by from Good for simple returns State forms are too costly. Turbotax cannot handle married filing jointly when the two spouses have residency of different states.
Date published: 2022-10-09
Rated 5 out of 5 by from Turbo Tax - A valued friend indeed The program has everything I need to complete my taxes
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 6397