TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I LOVE TURBOTAX ! I have used TurboTax since the first time I filed taxes. This will be my 8th year filing. I can file my taxes quick, easy and in the comfort of my own home. As a mother of four, that is my favorite part.
Date published: 2023-03-15
Rated 3 out of 5 by from ok should not charge for filling tax return will try a different way next year.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to use Easy to use and a straight forward process step by step. Would use again
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax IS AWEEOSME!! . Fast . Easy . Affordable . Helpful in every way . Chatting was very helpful as well
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo tax is great Very friendly user and Mark did a great job! Thank you
Date published: 2023-03-15
Rated 4 out of 5 by from Attention to Details I really enjoy last year's personal info transferred to the forms and the ability to submit pictures of financial documents for completing blanks in that forms that can't be electronically transferred from financial institutions. However, the 2-letter state entries didn't electronically transfer accurately. Also, this year was the first time TurboTax allowed me to miss entering IRS IP PINs, and the "Help" call got noisy while on the call and the 2nd callback was completely silent after I answered the call. For these reasons, I hesitated rating TurboTax "Excellent."
Date published: 2023-03-15
Rated 5 out of 5 by from Amazing Customer Service and Easy to use Info I was Confused going in but the lady I spoke with made it easy to understand
Date published: 2023-03-15
Rated 1 out of 5 by from turbotax getting too complicated when first used was simple could get through it even though i had deductions and interest now that i am retired with little deductions and little interest to difficult to navigate through the forms. then when i do get through it then i have to upgrade the turbo tax due to a form. ended up paying $119 for a no refund no tax due return. never paid more than $69 when was working.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is very user-friendly especially for first-timers like me. Tiffany C. helped me all throughout the process. She is wonderful and very helpful.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax is pretty good. I think that more help is needed with guidance on balance sheets. Other than that, pretty good.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE TURBOTAX ! I have used TurboTax since the first time I filed taxes. This will be my 8th year filing. I can file my taxes quick, easy and in the comfort of my own home. As a mother of four, that is my favorite part.
Date published: 2023-03-15
Rated 3 out of 5 by from ok should not charge for filling tax return will try a different way next year.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to use Easy to use and a straight forward process step by step. Would use again
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax IS AWEEOSME!! . Fast . Easy . Affordable . Helpful in every way . Chatting was very helpful as well
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo tax is great Very friendly user and Mark did a great job! Thank you
Date published: 2023-03-15
Rated 4 out of 5 by from Attention to Details I really enjoy last year's personal info transferred to the forms and the ability to submit pictures of financial documents for completing blanks in that forms that can't be electronically transferred from financial institutions. However, the 2-letter state entries didn't electronically transfer accurately. Also, this year was the first time TurboTax allowed me to miss entering IRS IP PINs, and the "Help" call got noisy while on the call and the 2nd callback was completely silent after I answered the call. For these reasons, I hesitated rating TurboTax "Excellent."
Date published: 2023-03-15
Rated 5 out of 5 by from Amazing Customer Service and Easy to use Info I was Confused going in but the lady I spoke with made it easy to understand
Date published: 2023-03-15
Rated 1 out of 5 by from turbotax getting too complicated when first used was simple could get through it even though i had deductions and interest now that i am retired with little deductions and little interest to difficult to navigate through the forms. then when i do get through it then i have to upgrade the turbo tax due to a form. ended up paying $119 for a no refund no tax due return. never paid more than $69 when was working.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is very user-friendly especially for first-timers like me. Tiffany C. helped me all throughout the process. She is wonderful and very helpful.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax is pretty good. I think that more help is needed with guidance on balance sheets. Other than that, pretty good.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6395