TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Courtney1122 from
I LOVE TURBOTAX !
I have used TurboTax since the first time I filed taxes. This will be my 8th year filing. I can file my taxes quick, easy and in the comfort of my own home. As a mother of four, that is my favorite part.
Date published: 2023-03-15
Rated 3 out of 5 by
bpkok from
ok
should not charge for filling tax return will try a different way next year.
Date published: 2023-03-15
Rated 5 out of 5 by
DanniGurL from
Easy to use
Easy to use and a straight forward process step by step. Would use again
Date published: 2023-03-15
Rated 5 out of 5 by
Binkssssgd from
TurboTax IS AWEEOSME!!
. Fast . Easy . Affordable . Helpful in every way . Chatting was very helpful as well
Date published: 2023-03-15
Rated 4 out of 5 by
Amy1965a from
Turbo tax is great
Very friendly user and Mark did a great job! Thank you
Date published: 2023-03-15
Rated 4 out of 5 by
IDClare from
Attention to Details
I really enjoy last year's personal info transferred to the forms and the ability to submit pictures of financial documents for completing blanks in that forms that can't be electronically transferred from financial institutions. However, the 2-letter state entries didn't electronically transfer accurately. Also, this year was the first time TurboTax allowed me to miss entering IRS IP PINs, and the "Help" call got noisy while on the call and the 2nd callback was completely silent after I answered the call. For these reasons, I hesitated rating TurboTax "Excellent."
Date published: 2023-03-15
Rated 5 out of 5 by
JaidynOkuma from
Amazing Customer Service and Easy to use Info
I was Confused going in but the lady I spoke with made it easy to understand
Date published: 2023-03-15
Rated 1 out of 5 by
recure from
turbotax getting too complicated
when first used was simple could get through it even though i had deductions and interest now that i am retired with little deductions and little interest to difficult to navigate through the forms. then when i do get through it then i have to upgrade the turbo tax due to a form. ended up paying $119 for a no refund no tax due return. never paid more than $69 when was working.
Date published: 2023-03-15
Rated 5 out of 5 by
Robbie A from
Turbo Tax is Awesome!
Turbo Tax is very user-friendly especially for first-timers like me. Tiffany C. helped me all throughout the process. She is wonderful and very helpful.
Date published: 2023-03-15
Rated 4 out of 5 by
alnchris from
Turbo Tax is pretty good.
I think that more help is needed with guidance on balance sheets. Other than that, pretty good.
All TurboTax® Offerings Reviews - Page 6395
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Courtney1122 from
I LOVE TURBOTAX !
I have used TurboTax since the first time I filed taxes. This will be my 8th year filing. I can file my taxes quick, easy and in the comfort of my own home. As a mother of four, that is my favorite part.
Date published: 2023-03-15
Rated 3 out of 5 by
bpkok from
ok
should not charge for filling tax return will try a different way next year.
Date published: 2023-03-15
Rated 5 out of 5 by
DanniGurL from
Easy to use
Easy to use and a straight forward process step by step. Would use again
Date published: 2023-03-15
Rated 5 out of 5 by
Binkssssgd from
TurboTax IS AWEEOSME!!
. Fast . Easy . Affordable . Helpful in every way . Chatting was very helpful as well
Date published: 2023-03-15
Rated 4 out of 5 by
Amy1965a from
Turbo tax is great
Very friendly user and Mark did a great job! Thank you
Date published: 2023-03-15
Rated 4 out of 5 by
IDClare from
Attention to Details
I really enjoy last year's personal info transferred to the forms and the ability to submit pictures of financial documents for completing blanks in that forms that can't be electronically transferred from financial institutions. However, the 2-letter state entries didn't electronically transfer accurately. Also, this year was the first time TurboTax allowed me to miss entering IRS IP PINs, and the "Help" call got noisy while on the call and the 2nd callback was completely silent after I answered the call. For these reasons, I hesitated rating TurboTax "Excellent."
Date published: 2023-03-15
Rated 5 out of 5 by
JaidynOkuma from
Amazing Customer Service and Easy to use Info
I was Confused going in but the lady I spoke with made it easy to understand
Date published: 2023-03-15
Rated 1 out of 5 by
recure from
turbotax getting too complicated
when first used was simple could get through it even though i had deductions and interest now that i am retired with little deductions and little interest to difficult to navigate through the forms. then when i do get through it then i have to upgrade the turbo tax due to a form. ended up paying $119 for a no refund no tax due return. never paid more than $69 when was working.
Date published: 2023-03-15
Rated 5 out of 5 by
Robbie A from
Turbo Tax is Awesome!
Turbo Tax is very user-friendly especially for first-timers like me. Tiffany C. helped me all throughout the process. She is wonderful and very helpful.
Date published: 2023-03-15
Rated 4 out of 5 by
alnchris from
Turbo Tax is pretty good.
I think that more help is needed with guidance on balance sheets. Other than that, pretty good.
All TurboTax® Offerings Reviews - Page 6395
Date published: 2023-03-15