TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from turbo tax is not free dont advertise free when you charge for services and
Date published: 2022-02-27
Rated 4 out of 5 by from Self-Corrective software At first they were telling me that my federal refund was only $48 but I knew that was egregiously incorrect and that something had to be wrong with either the software or the W2 my job prepared for me; so I kept redoing the questions until a question popped up that was never asked of me before when I started putting my information in the first time, and it asked me if I ever received the stimulus for the pandemic for all three times it was given and I said no and that question was key to getting the rest of my refund out for federal which was 1622 not $48 so at least the artificial intelligence in the software was able to recognize that I felt and knew that something was wrong because I refuse to press continue I kept saying go back go back go back so the software is intelligent if it wasn't for that they probably would have still been saying that my federal refund was $48 which was highly incorrect.
Date published: 2022-02-27
Rated 5 out of 5 by from Great program and easy to use. I never thought doing your taxes was fun or easy, but your application makes it both fun and real simple. I love it!
Date published: 2022-02-27
Rated 5 out of 5 by from easy to use was easy to follow and use. Did not use any help but could if needed to
Date published: 2022-02-27
Rated 2 out of 5 by from Having more problems this year E-filing state E-filing state returns are too expensive and next year I will be using Free On Line for Federal and State for free. I've used your product for over 25 years. Really need to consider the inflation the US is going thru.
Date published: 2022-02-27
Rated 5 out of 5 by from its amazing i love it Extremely convenient and fast, as an impatient person i appreciate this.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy to use. Easy to use and accurate. I've used Turbo Tax for years and have never had a problem.
Date published: 2022-02-27
Rated 5 out of 5 by from great Very easy to follow. It was better the second year. This year I did not get frustrated or get a headache.
Date published: 2022-02-27
Rated 5 out of 5 by from Good Easy to do. Tells exactly where to find info to report.
Date published: 2022-02-27
Rated 3 out of 5 by from Turbo Tax is good I really like Turbo tax but you guys have gotten really expensive. $117 dollars to file, why is there a separate processing fee to take MY money out of MY refund. That makes no sense. If it continues to keep going up I will have to look elsewhere.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6381
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax is not free dont advertise free when you charge for services and
Date published: 2022-02-27
Rated 4 out of 5 by from Self-Corrective software At first they were telling me that my federal refund was only $48 but I knew that was egregiously incorrect and that something had to be wrong with either the software or the W2 my job prepared for me; so I kept redoing the questions until a question popped up that was never asked of me before when I started putting my information in the first time, and it asked me if I ever received the stimulus for the pandemic for all three times it was given and I said no and that question was key to getting the rest of my refund out for federal which was 1622 not $48 so at least the artificial intelligence in the software was able to recognize that I felt and knew that something was wrong because I refuse to press continue I kept saying go back go back go back so the software is intelligent if it wasn't for that they probably would have still been saying that my federal refund was $48 which was highly incorrect.
Date published: 2022-02-27
Rated 5 out of 5 by from Great program and easy to use. I never thought doing your taxes was fun or easy, but your application makes it both fun and real simple. I love it!
Date published: 2022-02-27
Rated 5 out of 5 by from easy to use was easy to follow and use. Did not use any help but could if needed to
Date published: 2022-02-27
Rated 2 out of 5 by from Having more problems this year E-filing state E-filing state returns are too expensive and next year I will be using Free On Line for Federal and State for free. I've used your product for over 25 years. Really need to consider the inflation the US is going thru.
Date published: 2022-02-27
Rated 5 out of 5 by from its amazing i love it Extremely convenient and fast, as an impatient person i appreciate this.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy to use. Easy to use and accurate. I've used Turbo Tax for years and have never had a problem.
Date published: 2022-02-27
Rated 5 out of 5 by from great Very easy to follow. It was better the second year. This year I did not get frustrated or get a headache.
Date published: 2022-02-27
Rated 5 out of 5 by from Good Easy to do. Tells exactly where to find info to report.
Date published: 2022-02-27
Rated 3 out of 5 by from Turbo Tax is good I really like Turbo tax but you guys have gotten really expensive. $117 dollars to file, why is there a separate processing fee to take MY money out of MY refund. That makes no sense. If it continues to keep going up I will have to look elsewhere.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6381