TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Intuit Turbo Tax for Business a great experience! I was able to complete my business taxes with relatively few corrections from the import, balance sheets, and forms rather nicely. I could do this again.
Date published: 2023-03-15
Rated 5 out of 5 by from Works like a charm! 3rd year in a row that I've used TurboTax Deluxe .... and I love it! Gives me the ability to easily connect with our brokerage to download all the pertinent dats to TurboTax which is a real time-saver. Allows for handling carryover capital gains losses and the ability to do the annualized installment method if your income for the year is not consistent month to month. I'd used a tax professional/CPA previously and felt I wasn't getting a fair shake when it came to pricing. Our tax situation had gotten be fairly straightforward and I'd been handing them all our data totally organized - nothing for them to do except plug numbers into their tax prep software. So I'm accomplishing the same thing now with a bit of DIY involvement, saving some bucks, and having the feeling that everything has been done properly via TurboTax! I'm a happy camper!!
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax makes it easy I think TurboTax is great. I've been using it for over 6 years now and haven't had any problems or return issues (Federal or State). There were a few head scratching moments but most of the answers were available on the internet. It makes a stressful task less stressful.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is great Amazing great 10 years strong, process is easy to follow.
Date published: 2023-03-15
Rated 1 out of 5 by from Flaws Software did not transfer federal information to state return. A big pain. There should be a feature to ask for federal information to transfer to state return even after you start your state return. This has automatically worked in prior years.
Date published: 2023-03-15
Rated 3 out of 5 by from Love Turbo Tax however customer support is minimal I love using Turbo Tax and have been for over 25 years. Customer support is poor. Chat and other forms take a lot of time to find what you need if you can. Searching and searching found a phone number to call but was unable to get through. Frustrating, invest in person-to-person calls.
Date published: 2023-03-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME AS ALWAYS ITS AN AMAZING EXPERIENCE TO WORK WITH TURBO TAX AND ERNESTO
Date published: 2023-03-15
Rated 5 out of 5 by from Turbotax is what I use for everyone I use Turbo-Tax probably 4 times every year, I do my close families taxes for them and as long as you know how to bypass the relentless thirty requests to "upgrade your experience", It is a very usable and simple to use software
Date published: 2023-03-15
Rated 1 out of 5 by from Where are my old returns? Unable to look at last year's returns, no way to see them even thought login was correct and turbotax was using info from them throughout process. This sucked.
Date published: 2023-03-15
Rated 5 out of 5 by from Great Guidance Simple and laid out for you to fill out. Great tips and explanations.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6379
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Intuit Turbo Tax for Business a great experience! I was able to complete my business taxes with relatively few corrections from the import, balance sheets, and forms rather nicely. I could do this again.
Date published: 2023-03-15
Rated 5 out of 5 by from Works like a charm! 3rd year in a row that I've used TurboTax Deluxe .... and I love it! Gives me the ability to easily connect with our brokerage to download all the pertinent dats to TurboTax which is a real time-saver. Allows for handling carryover capital gains losses and the ability to do the annualized installment method if your income for the year is not consistent month to month. I'd used a tax professional/CPA previously and felt I wasn't getting a fair shake when it came to pricing. Our tax situation had gotten be fairly straightforward and I'd been handing them all our data totally organized - nothing for them to do except plug numbers into their tax prep software. So I'm accomplishing the same thing now with a bit of DIY involvement, saving some bucks, and having the feeling that everything has been done properly via TurboTax! I'm a happy camper!!
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax makes it easy I think TurboTax is great. I've been using it for over 6 years now and haven't had any problems or return issues (Federal or State). There were a few head scratching moments but most of the answers were available on the internet. It makes a stressful task less stressful.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is great Amazing great 10 years strong, process is easy to follow.
Date published: 2023-03-15
Rated 1 out of 5 by from Flaws Software did not transfer federal information to state return. A big pain. There should be a feature to ask for federal information to transfer to state return even after you start your state return. This has automatically worked in prior years.
Date published: 2023-03-15
Rated 3 out of 5 by from Love Turbo Tax however customer support is minimal I love using Turbo Tax and have been for over 25 years. Customer support is poor. Chat and other forms take a lot of time to find what you need if you can. Searching and searching found a phone number to call but was unable to get through. Frustrating, invest in person-to-person calls.
Date published: 2023-03-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME AS ALWAYS ITS AN AMAZING EXPERIENCE TO WORK WITH TURBO TAX AND ERNESTO
Date published: 2023-03-15
Rated 5 out of 5 by from Turbotax is what I use for everyone I use Turbo-Tax probably 4 times every year, I do my close families taxes for them and as long as you know how to bypass the relentless thirty requests to "upgrade your experience", It is a very usable and simple to use software
Date published: 2023-03-15
Rated 1 out of 5 by from Where are my old returns? Unable to look at last year's returns, no way to see them even thought login was correct and turbotax was using info from them throughout process. This sucked.
Date published: 2023-03-15
Rated 5 out of 5 by from Great Guidance Simple and laid out for you to fill out. Great tips and explanations.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6379