TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Yes, Miss Edna helped me through the entire process and I am very appreciative!!!!
Date published: 2022-04-02
Rated 3 out of 5 by from Time consuming, requires uploads/updates CONTANTLY Every time I opened the app to continue working on the taxes I had to wait for the update to upload.
Date published: 2022-04-02
Rated 5 out of 5 by from fine good !!!!!!!!!!!!! grate product goood!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax doesn't disappoint Turbo Tax makes it easy to get your taxes done. Easy to follow along. Great helpful tips and information. Takes the stress away.
Date published: 2022-04-02
Rated 5 out of 5 by from Great Job! Dan was very helpful and even though I ended up paying, he explained everything in a way I understood!
Date published: 2022-04-02
Rated 3 out of 5 by from OK, but room for improvement. -Many items don't readily show where data was entered from previous year, causing me to have to re-learn where to enter things, like miscellaneous income. -Rounding to the nearest whole dollar is FORCED upon you, even when it works against you. This is especially troublesome when items being added up are rounded, leading to a total that is AGAIN rounded, leading to greater inaccuracy than if I simply did it all on paper. -Site is glitchy. I walked away in the middle of entering interest income. After coming back to finish, I almost missed that the interest from one of my banks was entered twice, which means I would have paid more tax. I definitely did NOT enter it twice, the site just didn't like that I stopped in the middle of it. -Some method of highlighting sections that were used/filled in the previous year would be helpful. An option to NOT round is needed.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Helped Me The interactive interview questions continue to be helpful for filing taxes.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Live Full Service Feedback I have filed with Turbo Tax the last few years and every experience gets better and better. Providing the option to communicate with both a tax prep assistant and tax expert is so convenient with the various avenues (in my case, it was voicecall, text message and email). The remote computer feature helped tremendously when the tax prep assistant was giving direction on where to upload documents. Messaging the tax expert was simple and easy that even people who aren't "tech-savvy" can navigate. The tax expert and tax prep assistant were wonderful; shout out to them. Overall, an 11/10 experience.
Date published: 2022-04-02
Rated 5 out of 5 by from SO EASY I'm a tax stresser.. Trubo Tax makes it so easy that my stress just goes away.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy and quick(ish) Pretty simple with the step-by-step guidance to do your own taxes, at your now pace and whenever your schedule allows.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 6379
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Yes, Miss Edna helped me through the entire process and I am very appreciative!!!!
Date published: 2022-04-02
Rated 3 out of 5 by from Time consuming, requires uploads/updates CONTANTLY Every time I opened the app to continue working on the taxes I had to wait for the update to upload.
Date published: 2022-04-02
Rated 5 out of 5 by from fine good !!!!!!!!!!!!! grate product goood!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax doesn't disappoint Turbo Tax makes it easy to get your taxes done. Easy to follow along. Great helpful tips and information. Takes the stress away.
Date published: 2022-04-02
Rated 5 out of 5 by from Great Job! Dan was very helpful and even though I ended up paying, he explained everything in a way I understood!
Date published: 2022-04-02
Rated 3 out of 5 by from OK, but room for improvement. -Many items don't readily show where data was entered from previous year, causing me to have to re-learn where to enter things, like miscellaneous income. -Rounding to the nearest whole dollar is FORCED upon you, even when it works against you. This is especially troublesome when items being added up are rounded, leading to a total that is AGAIN rounded, leading to greater inaccuracy than if I simply did it all on paper. -Site is glitchy. I walked away in the middle of entering interest income. After coming back to finish, I almost missed that the interest from one of my banks was entered twice, which means I would have paid more tax. I definitely did NOT enter it twice, the site just didn't like that I stopped in the middle of it. -Some method of highlighting sections that were used/filled in the previous year would be helpful. An option to NOT round is needed.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Helped Me The interactive interview questions continue to be helpful for filing taxes.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Live Full Service Feedback I have filed with Turbo Tax the last few years and every experience gets better and better. Providing the option to communicate with both a tax prep assistant and tax expert is so convenient with the various avenues (in my case, it was voicecall, text message and email). The remote computer feature helped tremendously when the tax prep assistant was giving direction on where to upload documents. Messaging the tax expert was simple and easy that even people who aren't "tech-savvy" can navigate. The tax expert and tax prep assistant were wonderful; shout out to them. Overall, an 11/10 experience.
Date published: 2022-04-02
Rated 5 out of 5 by from SO EASY I'm a tax stresser.. Trubo Tax makes it so easy that my stress just goes away.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy and quick(ish) Pretty simple with the step-by-step guidance to do your own taxes, at your now pace and whenever your schedule allows.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 6379