TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TTBusiness is great, but would be better w/imports TurboTax Business saves a lot of time. However, it does not include importing of brokerage info, even though that capability is in other TurboTax versions, like Premiere. TurboTax, please add this feature!
Date published: 2023-03-15
Rated 5 out of 5 by from Best service there is This year was a little more complicated doing our taxes alone. Christian was a delight and set us up with the right tax expert for us. I am so so so happy we had JC as our tax expert. He was thorough and kind! We will be using a live full service expert from here on out.
Date published: 2023-03-15
Rated 5 out of 5 by from Love Turbotax It was so easy to navigate through all the steps. It's so nice to have access to an expert even though I didn't need one this year. Last year was my first time using Turbotax and I did need to speak with a tax expert. They eased my fear and helped me file my return very quickly.
Date published: 2023-03-15
Rated 4 out of 5 by from TURBO TAX WORKS!! REQUIRED HELP..GOT IT FROM REBECCA. SOLVED MY PROBLEM WITH EXPERT ADVICE. HIGHLY RECOMMEND.
Date published: 2023-03-15
Rated 4 out of 5 by from Simple and quick I always use TurboTax. It's the quickest way to get taxes back.
Date published: 2023-03-15
Rated 5 out of 5 by from Very well put together I loved that it was very easy to use. Jian was very helpful when i needed it.
Date published: 2023-03-15
Rated 4 out of 5 by from Great on Taxes, tough on login and exit The log-in protocols seems to get more complex each year, maybe for security reasons. I was stymied briefly by the difference between (I think) working with TurboTax online versus the downloaded product. Figured it out, but it took a while. The product this year itself seems better than ever. It presented clear and simple options and directed me through my first-time handling of retirement distributions far easer than I anticipated. Leaving had two flaws. First I was unable to order TaxAudit directly via the product. Had to do that on the phone directly with Tax Audit (though it ended up $5 cheaper). Then I was unable to do direct bank deposit on the refund because the software insisted that my checking account and routing numbers didn't match: I had the same problem last year. The numbers do match and I've used them in other online situations successfully. So now I'll wait a month for my refund. But I still appreciate the product. I've been with it since the MacIntax days.
Date published: 2023-03-15
Rated 5 out of 5 by from Excellent service Very easy to use and excellent software. Always there to help with any topic.
Date published: 2023-03-15
Rated 4 out of 5 by from it was ok Did full service. Took awhile because person was new. She was extremely friendly and worked very hard.
Date published: 2023-03-15
Rated 5 out of 5 by from self employeed did a great job guiding me through the sticky parts of a 3 business household!!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6375
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TTBusiness is great, but would be better w/imports TurboTax Business saves a lot of time. However, it does not include importing of brokerage info, even though that capability is in other TurboTax versions, like Premiere. TurboTax, please add this feature!
Date published: 2023-03-15
Rated 5 out of 5 by from Best service there is This year was a little more complicated doing our taxes alone. Christian was a delight and set us up with the right tax expert for us. I am so so so happy we had JC as our tax expert. He was thorough and kind! We will be using a live full service expert from here on out.
Date published: 2023-03-15
Rated 5 out of 5 by from Love Turbotax It was so easy to navigate through all the steps. It's so nice to have access to an expert even though I didn't need one this year. Last year was my first time using Turbotax and I did need to speak with a tax expert. They eased my fear and helped me file my return very quickly.
Date published: 2023-03-15
Rated 4 out of 5 by from TURBO TAX WORKS!! REQUIRED HELP..GOT IT FROM REBECCA. SOLVED MY PROBLEM WITH EXPERT ADVICE. HIGHLY RECOMMEND.
Date published: 2023-03-15
Rated 4 out of 5 by from Simple and quick I always use TurboTax. It's the quickest way to get taxes back.
Date published: 2023-03-15
Rated 5 out of 5 by from Very well put together I loved that it was very easy to use. Jian was very helpful when i needed it.
Date published: 2023-03-15
Rated 4 out of 5 by from Great on Taxes, tough on login and exit The log-in protocols seems to get more complex each year, maybe for security reasons. I was stymied briefly by the difference between (I think) working with TurboTax online versus the downloaded product. Figured it out, but it took a while. The product this year itself seems better than ever. It presented clear and simple options and directed me through my first-time handling of retirement distributions far easer than I anticipated. Leaving had two flaws. First I was unable to order TaxAudit directly via the product. Had to do that on the phone directly with Tax Audit (though it ended up $5 cheaper). Then I was unable to do direct bank deposit on the refund because the software insisted that my checking account and routing numbers didn't match: I had the same problem last year. The numbers do match and I've used them in other online situations successfully. So now I'll wait a month for my refund. But I still appreciate the product. I've been with it since the MacIntax days.
Date published: 2023-03-15
Rated 5 out of 5 by from Excellent service Very easy to use and excellent software. Always there to help with any topic.
Date published: 2023-03-15
Rated 4 out of 5 by from it was ok Did full service. Took awhile because person was new. She was extremely friendly and worked very hard.
Date published: 2023-03-15
Rated 5 out of 5 by from self employeed did a great job guiding me through the sticky parts of a 3 business household!!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6375