TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Expert Service TurboTaxLive was a great process. The Tax Assistant and Tax Expert were extremely knowledgeable and were there to ensure I got the best filing possible for my situation. I will definitely be using again!
Date published: 2023-03-15
Rated 3 out of 5 by from overpriced While I believe turbotax does make filing easier, year-over-year tax filing fee and overall value for the price paid are not apparent to me. Turbox tax emailed me reminders of the urgency of completing my tax return after starting, promising discounts on tax filing and not following through with discounts. Disappointing.
Date published: 2023-03-15
Rated 3 out of 5 by from Won't take inline quickbooks Downloaded Turbo tax business on computer but it wouldn't connect to Quickbooks 2019 pro desktop. Then tried to connect to a Quickbooks online account and would not do that either. Hours on the phone and no one could help at either company even though they are all owned by the same company. Had to enter info manually into Turbo Tax.
Date published: 2023-03-15
Rated 3 out of 5 by from Cost from standard to premium is too much! Went from $59 to $119 cause just added one 1099-B from, not right!
Date published: 2023-03-15
Rated 4 out of 5 by from Wasn't able to import brokerage or bank data I was not able to import my brokerage or bank data. In previous years the import feature worked fine. This year I had to type the data in myself, a long process subject to error. Also, I could not find online help for this problem.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo TX WAS FAST AND eASY WAS FAST AND EASY TO USE.I USE THEM EVERY YEAR SINCE 1990
Date published: 2023-03-15
Rated 5 out of 5 by from Great Well served! Thanks for all the helpI'll will do it again next year
Date published: 2023-03-15
Rated 3 out of 5 by from review needs more clarity I had items to review but explanation was not clear, I also do not see a section to save forms as pdf file just print. Also discount filing does not apply since all forms not available at end of February. State filing should be included in purchase prices as it once was.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is fast Turbo Tax makes filing quick and easy. Completed filing in one day.
Date published: 2023-03-15
Rated 2 out of 5 by from Pushy Tries too hard to sell you on their help. No, I don't want to pay $100 for someone to do my taxes, please stop asking.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6370
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Expert Service TurboTaxLive was a great process. The Tax Assistant and Tax Expert were extremely knowledgeable and were there to ensure I got the best filing possible for my situation. I will definitely be using again!
Date published: 2023-03-15
Rated 3 out of 5 by from overpriced While I believe turbotax does make filing easier, year-over-year tax filing fee and overall value for the price paid are not apparent to me. Turbox tax emailed me reminders of the urgency of completing my tax return after starting, promising discounts on tax filing and not following through with discounts. Disappointing.
Date published: 2023-03-15
Rated 3 out of 5 by from Won't take inline quickbooks Downloaded Turbo tax business on computer but it wouldn't connect to Quickbooks 2019 pro desktop. Then tried to connect to a Quickbooks online account and would not do that either. Hours on the phone and no one could help at either company even though they are all owned by the same company. Had to enter info manually into Turbo Tax.
Date published: 2023-03-15
Rated 3 out of 5 by from Cost from standard to premium is too much! Went from $59 to $119 cause just added one 1099-B from, not right!
Date published: 2023-03-15
Rated 4 out of 5 by from Wasn't able to import brokerage or bank data I was not able to import my brokerage or bank data. In previous years the import feature worked fine. This year I had to type the data in myself, a long process subject to error. Also, I could not find online help for this problem.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo TX WAS FAST AND eASY WAS FAST AND EASY TO USE.I USE THEM EVERY YEAR SINCE 1990
Date published: 2023-03-15
Rated 5 out of 5 by from Great Well served! Thanks for all the helpI'll will do it again next year
Date published: 2023-03-15
Rated 3 out of 5 by from review needs more clarity I had items to review but explanation was not clear, I also do not see a section to save forms as pdf file just print. Also discount filing does not apply since all forms not available at end of February. State filing should be included in purchase prices as it once was.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is fast Turbo Tax makes filing quick and easy. Completed filing in one day.
Date published: 2023-03-15
Rated 2 out of 5 by from Pushy Tries too hard to sell you on their help. No, I don't want to pay $100 for someone to do my taxes, please stop asking.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6370