TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Terrific I've used Turbo Tax Deluxe for several years and I like that it is so user friendly. The Intuit customer support is awesome and have always been able to help when I have a problem loading software or answering questions.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome and easy to use!!!!!!! I have used Turbotax for years and have never had a problem with its performance. I would definitely tell others how good it is.
Date published: 2023-03-19
Rated 5 out of 5 by from Upto date on new tax rules. A pleasure to have up to date rules and changes to tax law available when doing my tax returns.
Date published: 2023-03-19
Rated 5 out of 5 by from Good stuff Works, just not a fan of the "free" state then a 40$ charge
Date published: 2023-03-19
Rated 5 out of 5 by from AWSOME ALL THE WAY 1st time in doing my taxes and I have to say it's easier than I expected so I am a first-time filer and first-time using turbo tax as well. Turbo tax you are awesome, thank you for your free filer option.
Date published: 2023-03-19
Rated 2 out of 5 by from Premier On Line edition over priced Price increase since in February 2023. No discount codes available for long term loyal customers. Software continues to say I have an investment in Kinder Morgan which I don't have Unable to delete. Haven't had this investment for over 5 years, but continues to pre populate return Snaky price increase and erroneous pre populating return described above will make me consider other software next year.,
Date published: 2023-03-19
Rated 1 out of 5 by from Never using TurboTax Again Absolutely disgusted by the number of times I was asked to upgrade
Date published: 2023-03-19
Rated 5 out of 5 by from It's Done! My tax situation is pretty simple, but since I only do it once a year, it gives me just enough time to forget what I learned the year before! I have started keeping copious notes, and that's helped, but I also rely on telephone calls with TT Experts to guide me through the bumpy bits. For years I struggled with how to print out returns for extreme scrutiny after paying but before filing, and I still don't understand why it's such a dance.
Date published: 2023-03-19
Rated 3 out of 5 by from Constant attempts to upsell and unresolved glitch 1. There were constant attempts to upsell to more expensive version of Turbo Tax. 2. There was a glitch in the reporting of income from Form 1099-NEC. It kept telling me to resolve a problem with 1099-NEC Box 1 Schedule C but there was no way to access Schedule C or resolve the issue. The program eventually allowed me to delete the worksheet that was causing the problem.
Date published: 2023-03-19
Rated 5 out of 5 by from GREAT EXPERIENCE TurboTax makes it so easy and I was done in less than an hour!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Terrific I've used Turbo Tax Deluxe for several years and I like that it is so user friendly. The Intuit customer support is awesome and have always been able to help when I have a problem loading software or answering questions.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome and easy to use!!!!!!! I have used Turbotax for years and have never had a problem with its performance. I would definitely tell others how good it is.
Date published: 2023-03-19
Rated 5 out of 5 by from Upto date on new tax rules. A pleasure to have up to date rules and changes to tax law available when doing my tax returns.
Date published: 2023-03-19
Rated 5 out of 5 by from Good stuff Works, just not a fan of the "free" state then a 40$ charge
Date published: 2023-03-19
Rated 5 out of 5 by from AWSOME ALL THE WAY 1st time in doing my taxes and I have to say it's easier than I expected so I am a first-time filer and first-time using turbo tax as well. Turbo tax you are awesome, thank you for your free filer option.
Date published: 2023-03-19
Rated 2 out of 5 by from Premier On Line edition over priced Price increase since in February 2023. No discount codes available for long term loyal customers. Software continues to say I have an investment in Kinder Morgan which I don't have Unable to delete. Haven't had this investment for over 5 years, but continues to pre populate return Snaky price increase and erroneous pre populating return described above will make me consider other software next year.,
Date published: 2023-03-19
Rated 1 out of 5 by from Never using TurboTax Again Absolutely disgusted by the number of times I was asked to upgrade
Date published: 2023-03-19
Rated 5 out of 5 by from It's Done! My tax situation is pretty simple, but since I only do it once a year, it gives me just enough time to forget what I learned the year before! I have started keeping copious notes, and that's helped, but I also rely on telephone calls with TT Experts to guide me through the bumpy bits. For years I struggled with how to print out returns for extreme scrutiny after paying but before filing, and I still don't understand why it's such a dance.
Date published: 2023-03-19
Rated 3 out of 5 by from Constant attempts to upsell and unresolved glitch 1. There were constant attempts to upsell to more expensive version of Turbo Tax. 2. There was a glitch in the reporting of income from Form 1099-NEC. It kept telling me to resolve a problem with 1099-NEC Box 1 Schedule C but there was no way to access Schedule C or resolve the issue. The program eventually allowed me to delete the worksheet that was causing the problem.
Date published: 2023-03-19
Rated 5 out of 5 by from GREAT EXPERIENCE TurboTax makes it so easy and I was done in less than an hour!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6368