TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from TurboTax Business needs MAC OS option Software is fine and does the job but it needs to have MAC OS, not just Windows.
Date published: 2023-03-15
Rated 2 out of 5 by from Customer support is garbage Your call center is the worst, and that's saying something. It starts with the robot asking for my name and getting is completely wrong. Then when a human answers the phone they don't seem to be actually human. Their script must take the life out of them. I was going pay for the state tax auto file, but the experience was so terrible I'm mailing instead.
Date published: 2023-03-15
Rated 5 out of 5 by from Quick and Reliable I’ve used TurboTax for over 10 years. It’s quick and efficient every year!
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax is greate i recomend it to friends I did not contact any of your agents because i didn't need to
Date published: 2023-03-15
Rated 5 out of 5 by from Doing this for 8 years and will continue to use it Turbo Tax makes it simple to file. It seems like a burdenless guided tour with each and every step carefully detailed to what you need.
Date published: 2023-03-15
Rated 5 out of 5 by from love Turbo Tax So easy to use. Very user friendly. Will continue to use.
Date published: 2023-03-15
Rated 5 out of 5 by from Thank you I really appreciate Turbo Tax for filling out all the forms. It was a little challenging with the new format but worked through.
Date published: 2023-03-15
Rated 5 out of 5 by from I sat in my warm home & filed my taxes Easy download of docs - ease of folks I workwed with to complete Sue my assistant was Great and Mary my preparer was so easy to work with-
Date published: 2023-03-15
Rated 4 out of 5 by from TTBusiness is great, but would be better w/imports TurboTax Business saves a lot of time. However, it does not include importing of brokerage info, even though that capability is in other TurboTax versions, like Premiere. TurboTax, please add this feature!
Date published: 2023-03-15
Rated 5 out of 5 by from Best service there is This year was a little more complicated doing our taxes alone. Christian was a delight and set us up with the right tax expert for us. I am so so so happy we had JC as our tax expert. He was thorough and kind! We will be using a live full service expert from here on out.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Business needs MAC OS option Software is fine and does the job but it needs to have MAC OS, not just Windows.
Date published: 2023-03-15
Rated 2 out of 5 by from Customer support is garbage Your call center is the worst, and that's saying something. It starts with the robot asking for my name and getting is completely wrong. Then when a human answers the phone they don't seem to be actually human. Their script must take the life out of them. I was going pay for the state tax auto file, but the experience was so terrible I'm mailing instead.
Date published: 2023-03-15
Rated 5 out of 5 by from Quick and Reliable I’ve used TurboTax for over 10 years. It’s quick and efficient every year!
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax is greate i recomend it to friends I did not contact any of your agents because i didn't need to
Date published: 2023-03-15
Rated 5 out of 5 by from Doing this for 8 years and will continue to use it Turbo Tax makes it simple to file. It seems like a burdenless guided tour with each and every step carefully detailed to what you need.
Date published: 2023-03-15
Rated 5 out of 5 by from love Turbo Tax So easy to use. Very user friendly. Will continue to use.
Date published: 2023-03-15
Rated 5 out of 5 by from Thank you I really appreciate Turbo Tax for filling out all the forms. It was a little challenging with the new format but worked through.
Date published: 2023-03-15
Rated 5 out of 5 by from I sat in my warm home & filed my taxes Easy download of docs - ease of folks I workwed with to complete Sue my assistant was Great and Mary my preparer was so easy to work with-
Date published: 2023-03-15
Rated 4 out of 5 by from TTBusiness is great, but would be better w/imports TurboTax Business saves a lot of time. However, it does not include importing of brokerage info, even though that capability is in other TurboTax versions, like Premiere. TurboTax, please add this feature!
Date published: 2023-03-15
Rated 5 out of 5 by from Best service there is This year was a little more complicated doing our taxes alone. Christian was a delight and set us up with the right tax expert for us. I am so so so happy we had JC as our tax expert. He was thorough and kind! We will be using a live full service expert from here on out.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6365