TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Always a quick and easy option! With everything we went through last year, filing your taxes shouldn’t add to that stress. I’ve used Turbo Tax for 6 years now and never had an issue. System was a little glitchy this year, but didn’t stop me from using them this year. I’ll see Turbo Tax again next year for my tax filing!
Date published: 2021-03-01
Rated 1 out of 5 by from I guess we charge service members now....... This is the first year my wife and I filed jointly and we are both active duty service members. I have personally used turbo tax for the past 6 years. I don't understand how this year we are paying $90 IN SERVICE FEES but in years past it has been free. I'm very disappointed.
Date published: 2021-03-01
Rated 1 out of 5 by from ALL wnt well. All went well. No problems so far OK. I hope it goes well with IRS.
Date published: 2021-03-01
Rated 5 out of 5 by from super fast and easy It was super easy, definitely recommend everyone to use Turbo Tax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax on- line was easy as pie loved it. Janice was great took time step by step great personality and great attitude I loved her she was great, friendly, and patient.
Date published: 2021-03-01
Rated 4 out of 5 by from I like Turbo Tax Everything is great except PLEASE use a larger font. You have the entire screen, yet you have a very small font. I can barely read it. I've used your site for many years but I could never figure out why you use such a small part of the screen.
Date published: 2021-03-01
Rated 5 out of 5 by from awesome i was able to talk to a live rep to answer my questions and they were very throughly
Date published: 2021-03-01
Rated 5 out of 5 by from It's my go to product but becoming more expensive The regular fee is worth it. But the addons seem excessive and expensive.
Date published: 2021-03-01
Rated 5 out of 5 by from Another helpful filing Was able to follow the Turbo Tax instructions and file my taxes on time. I am a long-time Turbo customer. They do good work!
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax 2020 needs ATTENTION Most of the Turbo Tax software was as usual, but, when I came across a glitch in the program, it really stumped me. When asked in the Education Section to list expenses, the line item to enter tuition read zero. The software would not allow you to enter a figure. Had to wait until the end of the Education Summary to choose Edit to go back and enter the amount. This Problem should have been caught before distribution. How about sending me a refund for the cost of this software
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6363
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Always a quick and easy option! With everything we went through last year, filing your taxes shouldn’t add to that stress. I’ve used Turbo Tax for 6 years now and never had an issue. System was a little glitchy this year, but didn’t stop me from using them this year. I’ll see Turbo Tax again next year for my tax filing!
Date published: 2021-03-01
Rated 1 out of 5 by from I guess we charge service members now....... This is the first year my wife and I filed jointly and we are both active duty service members. I have personally used turbo tax for the past 6 years. I don't understand how this year we are paying $90 IN SERVICE FEES but in years past it has been free. I'm very disappointed.
Date published: 2021-03-01
Rated 1 out of 5 by from ALL wnt well. All went well. No problems so far OK. I hope it goes well with IRS.
Date published: 2021-03-01
Rated 5 out of 5 by from super fast and easy It was super easy, definitely recommend everyone to use Turbo Tax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax on- line was easy as pie loved it. Janice was great took time step by step great personality and great attitude I loved her she was great, friendly, and patient.
Date published: 2021-03-01
Rated 4 out of 5 by from I like Turbo Tax Everything is great except PLEASE use a larger font. You have the entire screen, yet you have a very small font. I can barely read it. I've used your site for many years but I could never figure out why you use such a small part of the screen.
Date published: 2021-03-01
Rated 5 out of 5 by from awesome i was able to talk to a live rep to answer my questions and they were very throughly
Date published: 2021-03-01
Rated 5 out of 5 by from It's my go to product but becoming more expensive The regular fee is worth it. But the addons seem excessive and expensive.
Date published: 2021-03-01
Rated 5 out of 5 by from Another helpful filing Was able to follow the Turbo Tax instructions and file my taxes on time. I am a long-time Turbo customer. They do good work!
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax 2020 needs ATTENTION Most of the Turbo Tax software was as usual, but, when I came across a glitch in the program, it really stumped me. When asked in the Education Section to list expenses, the line item to enter tuition read zero. The software would not allow you to enter a figure. Had to wait until the end of the Education Summary to choose Edit to go back and enter the amount. This Problem should have been caught before distribution. How about sending me a refund for the cost of this software
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6363