TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Terrible Forced me to pay $119 for something I knew nothing about and didn't give me an option to change or "remove" any "benefits".
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is great It is easy to follow and gives the info needed to do returns quickly and efficiently.
Date published: 2023-03-15
Rated 4 out of 5 by from Easy to use The only reason for 4 rather than 5 stars - it couldn't differentiate that each of us had separate accounts at the same investment company. Would override the first with the second. Easy to use. Great explanations. Felt confident in their auto assessment of our situation.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax was very easy and helpful It was very easy to use and was helpful. Highly recommend.
Date published: 2023-03-15
Rated 4 out of 5 by from Hidden charges, more difficulte to use I've used TurboTax for years, but it is not as user friendly as it used to be. Also, I really hate the HIDDEN charges, just to get your State Refund automatically deposited. When it says it's FREE, it should be free.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is fantastic wonderful experience as always no problems with the program
Date published: 2023-03-15
Rated 2 out of 5 by from problems with 2022 version many problems loading turbo tax updates, reporting as a Microsoft error 6013. Not much help solving the issue from TurboTax.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax and Me Excellent product. Would benefit from accessibility options for people with eyesight difficulties.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Always a quick and easy process. Will always continue to use TT; may be a little more seamless if I get familiar with Quickbooks.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax exceeded my expectations TurboTax had a very organized approach which enabled me to get all my papers in order. I was pleased at the speed and accuracy, as well as the reasonable charge for this service. In addition, my financial advisor, who handles huge accounts professionally, advised me that he himself uses TurboTax for his personal tax filing. (He told me this after I told him I was using TurboTax as my accountant I had used for 20+ years suddenly retired.)
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6358
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Terrible Forced me to pay $119 for something I knew nothing about and didn't give me an option to change or "remove" any "benefits".
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is great It is easy to follow and gives the info needed to do returns quickly and efficiently.
Date published: 2023-03-15
Rated 4 out of 5 by from Easy to use The only reason for 4 rather than 5 stars - it couldn't differentiate that each of us had separate accounts at the same investment company. Would override the first with the second. Easy to use. Great explanations. Felt confident in their auto assessment of our situation.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax was very easy and helpful It was very easy to use and was helpful. Highly recommend.
Date published: 2023-03-15
Rated 4 out of 5 by from Hidden charges, more difficulte to use I've used TurboTax for years, but it is not as user friendly as it used to be. Also, I really hate the HIDDEN charges, just to get your State Refund automatically deposited. When it says it's FREE, it should be free.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is fantastic wonderful experience as always no problems with the program
Date published: 2023-03-15
Rated 2 out of 5 by from problems with 2022 version many problems loading turbo tax updates, reporting as a Microsoft error 6013. Not much help solving the issue from TurboTax.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax and Me Excellent product. Would benefit from accessibility options for people with eyesight difficulties.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Always a quick and easy process. Will always continue to use TT; may be a little more seamless if I get familiar with Quickbooks.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax exceeded my expectations TurboTax had a very organized approach which enabled me to get all my papers in order. I was pleased at the speed and accuracy, as well as the reasonable charge for this service. In addition, my financial advisor, who handles huge accounts professionally, advised me that he himself uses TurboTax for his personal tax filing. (He told me this after I told him I was using TurboTax as my accountant I had used for 20+ years suddenly retired.)
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6358