TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very friendly feel For the last 3 years I have filled my own taxes, as I am uncomplicated and one job, no kids at home. Used another tax program the first year, but last year, went through Credit Karma, which was Turbo Tax. Very Happy with my experience and result. I recommend Turbo Tax highly. Felt very comfortable and easy to use, as I am not the most tech savvy person.
Date published: 2023-01-14
Rated 5 out of 5 by from I will ALWAYS use TurboTax! I have been a customer for 8 years. If I would have known about it earlier, I would have started whenever they became a company. It is such a user friendly service! They have different services for whatever your needs are. OH and if you use it again next year, your data is already saved! It really is the most stress free way to file your taxes on your own knowing you have all the great people and services standing by if needed!
Date published: 2023-01-14
Rated 5 out of 5 by from excellent as always Have used Turbotax for many years continues to be easy and effective
Date published: 2023-01-14
Rated 5 out of 5 by from Turbo tax is amazing I have used TurboTax for the last five years and my husband and I are very pleased with it!
Date published: 2023-01-14
Rated 5 out of 5 by from Easy Peasy Love Turbo Tax so easy to use and they are very helpful when needed
Date published: 2023-01-14
Rated 4 out of 5 by from Great user experience but not transparent w/fees I really like how easy it is to do your taxes with Turbo Tax but do not like how it seems like its free or a certain price but a lot of costs get tacked on at the end. It isn't transparent and somewhat shady. Also, the refund section where they try to get you to use a third party and make it difficult to display the direct deposit field. A bit sketchy sales tactic in my opinion. Also, if you want to pay the fees using your refund then you are required to share your information with a third party and who knows howe many other companies they are selling it to. All in all I will still use the product becaue it is easy and has a great user interface.
Date published: 2023-01-14
Rated 5 out of 5 by from Quick and Easy! I have used Turbo Tax every year since I got my first job and they make the entire process super simple and smooth sailing.
Date published: 2023-01-14
Rated 5 out of 5 by from TURBO TAX IS SUPERB Had a great experience with a live agent but it was time consuming
Date published: 2023-01-14
Rated 5 out of 5 by from Turbo Tax easy to do at home youself easy to process and do your own taxes at home - 4th year.
Date published: 2023-01-14
Rated 4 out of 5 by from Good I liked it except I got charged twice for the use of TurboTax. I got charged twice last time I used it too. One fee is enough.
Date published: 2023-01-14
All TurboTax® Offerings Reviews - Page 6356
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very friendly feel For the last 3 years I have filled my own taxes, as I am uncomplicated and one job, no kids at home. Used another tax program the first year, but last year, went through Credit Karma, which was Turbo Tax. Very Happy with my experience and result. I recommend Turbo Tax highly. Felt very comfortable and easy to use, as I am not the most tech savvy person.
Date published: 2023-01-14
Rated 5 out of 5 by from I will ALWAYS use TurboTax! I have been a customer for 8 years. If I would have known about it earlier, I would have started whenever they became a company. It is such a user friendly service! They have different services for whatever your needs are. OH and if you use it again next year, your data is already saved! It really is the most stress free way to file your taxes on your own knowing you have all the great people and services standing by if needed!
Date published: 2023-01-14
Rated 5 out of 5 by from excellent as always Have used Turbotax for many years continues to be easy and effective
Date published: 2023-01-14
Rated 5 out of 5 by from Turbo tax is amazing I have used TurboTax for the last five years and my husband and I are very pleased with it!
Date published: 2023-01-14
Rated 5 out of 5 by from Easy Peasy Love Turbo Tax so easy to use and they are very helpful when needed
Date published: 2023-01-14
Rated 4 out of 5 by from Great user experience but not transparent w/fees I really like how easy it is to do your taxes with Turbo Tax but do not like how it seems like its free or a certain price but a lot of costs get tacked on at the end. It isn't transparent and somewhat shady. Also, the refund section where they try to get you to use a third party and make it difficult to display the direct deposit field. A bit sketchy sales tactic in my opinion. Also, if you want to pay the fees using your refund then you are required to share your information with a third party and who knows howe many other companies they are selling it to. All in all I will still use the product becaue it is easy and has a great user interface.
Date published: 2023-01-14
Rated 5 out of 5 by from Quick and Easy! I have used Turbo Tax every year since I got my first job and they make the entire process super simple and smooth sailing.
Date published: 2023-01-14
Rated 5 out of 5 by from TURBO TAX IS SUPERB Had a great experience with a live agent but it was time consuming
Date published: 2023-01-14
Rated 5 out of 5 by from Turbo Tax easy to do at home youself easy to process and do your own taxes at home - 4th year.
Date published: 2023-01-14
Rated 4 out of 5 by from Good I liked it except I got charged twice for the use of TurboTax. I got charged twice last time I used it too. One fee is enough.
Date published: 2023-01-14
All TurboTax® Offerings Reviews - Page 6356