TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Goldensoul from
Great Service
Turbo Tax has been extremely helpful and user friendly with details and quality service.
Date published: 2023-01-16
Rated 4 out of 5 by
null from
My Review filing on 2023
It was a little confusing when abbreviated terms were used such as RMD, etc. In the past filling I didn't need to enter Payer Information, this required it. The biggest issue was my phone number being overseas wasn't accepted. Then, in the end, it was if I selected "I would File" isn't wasn't accepted and kicked me back to file. I end up in that circle because of another error which I finally saw and fixed. It allowed filing.
Date published: 2023-01-16
Rated 2 out of 5 by
meishaW22 from
self-employee
i was under the impression that you wouldnt take payment until i had actually pressed the efile button. i needed to understand the self-employment and how to remove it from my taxes. you still accepted payment. then when i called for refund, you emailed stating that wasnt a "costumer satisfaction" issue. I do not need self-employment and shouldnt have to delete nor have to pay until i file! so i am out 100$ yeah!!
Date published: 2023-01-16
Rated 5 out of 5 by
DRIVEMEBAT from
ALWAYS EASY TO USE AND FOLOW
EASY TO FOLLOW STEP BY STEP, followed by frequent reviews and suggested corrections. If you stop easy to go right back to where you left off
Date published: 2023-01-16
Rated 5 out of 5 by
BobbyA95 from
TurboTax is very easy
Turbo Tax guides you through and leaves no pages unturned. Great Experience.
Date published: 2023-01-16
Rated 5 out of 5 by
Chantel444 from
Super Easy
TurboTax is so user friendly! Usually I dont like anything to do with technology, but this was very straight forward.
Date published: 2023-01-16
Rated 5 out of 5 by
StephAM from
My Turbo Tax Live assistant was awesome
My turbo tax live assistant was awesome. Very helpful, friendly and patient. Thank you so much!
Date published: 2023-01-16
Rated 5 out of 5 by
RobbiePe1991 from
Awesome
So easy to use and understand. I would definitely recommend
Date published: 2023-01-16
Rated 5 out of 5 by
Creek19531972 from
Very easy to use
We have used Turbo Tax for awhile now. It is very easy to use and guides you through all kids of tax situations.
Date published: 2023-01-16
Rated 4 out of 5 by
Drpeppermrpib from
Last year's taxes
I would like to use the app to do last year taxes but you have to download a PC program.
All TurboTax® Offerings Reviews - Page 6354
Date published: 2023-01-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Goldensoul from
Great Service
Turbo Tax has been extremely helpful and user friendly with details and quality service.
Date published: 2023-01-16
Rated 4 out of 5 by
null from
My Review filing on 2023
It was a little confusing when abbreviated terms were used such as RMD, etc. In the past filling I didn't need to enter Payer Information, this required it. The biggest issue was my phone number being overseas wasn't accepted. Then, in the end, it was if I selected "I would File" isn't wasn't accepted and kicked me back to file. I end up in that circle because of another error which I finally saw and fixed. It allowed filing.
Date published: 2023-01-16
Rated 2 out of 5 by
meishaW22 from
self-employee
i was under the impression that you wouldnt take payment until i had actually pressed the efile button. i needed to understand the self-employment and how to remove it from my taxes. you still accepted payment. then when i called for refund, you emailed stating that wasnt a "costumer satisfaction" issue. I do not need self-employment and shouldnt have to delete nor have to pay until i file! so i am out 100$ yeah!!
Date published: 2023-01-16
Rated 5 out of 5 by
DRIVEMEBAT from
ALWAYS EASY TO USE AND FOLOW
EASY TO FOLLOW STEP BY STEP, followed by frequent reviews and suggested corrections. If you stop easy to go right back to where you left off
Date published: 2023-01-16
Rated 5 out of 5 by
BobbyA95 from
TurboTax is very easy
Turbo Tax guides you through and leaves no pages unturned. Great Experience.
Date published: 2023-01-16
Rated 5 out of 5 by
Chantel444 from
Super Easy
TurboTax is so user friendly! Usually I dont like anything to do with technology, but this was very straight forward.
Date published: 2023-01-16
Rated 5 out of 5 by
StephAM from
My Turbo Tax Live assistant was awesome
My turbo tax live assistant was awesome. Very helpful, friendly and patient. Thank you so much!
Date published: 2023-01-16
Rated 5 out of 5 by
RobbiePe1991 from
Awesome
So easy to use and understand. I would definitely recommend
Date published: 2023-01-16
Rated 5 out of 5 by
Creek19531972 from
Very easy to use
We have used Turbo Tax for awhile now. It is very easy to use and guides you through all kids of tax situations.
Date published: 2023-01-16
Rated 4 out of 5 by
Drpeppermrpib from
Last year's taxes
I would like to use the app to do last year taxes but you have to download a PC program.
All TurboTax® Offerings Reviews - Page 6354
Date published: 2023-01-16