TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Free, really FREE Easy, simple, and took about 15 minutes to complete.
Date published: 2021-04-25
Rated 5 out of 5 by from Good advisers Had a lot going on this year with a very unique tax situation got it handled no worries, amazed at my refund.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy Peasy Turbo Tax made filing our taxes easy. Directions were clear, concise and user friendly. 2nd year using it- still happy with our decision to file them ourselves.
Date published: 2021-04-25
Rated 4 out of 5 by from A little harder this year I think Turbo Tax worked well as usual. Mine were a little more complicated this year with closing a small business, selling a rental home and moving to another state which made it seem more challenging. I have used Turbo for nearly 15 years and have always found it to be reliable and quite user friendly
Date published: 2021-04-25
Rated 4 out of 5 by from Great Product but why charge to file State Return Turbo Tax is a great product for filing tax returns. It's a very easy program to use. However I think the filing of the State Return should be included. One state is advertised to be included, but then you charge $25 to file it. A bit misleading I think.
Date published: 2021-04-25
Rated 5 out of 5 by from Enjoyable experience! Thank you Kristina and TurboTax. Wonderful product!
Date published: 2021-04-25
Rated 5 out of 5 by from Awesome! Great communication and fast work! would recommend this service to anyone
Date published: 2021-04-25
Rated 5 out of 5 by from Wonderful service!!! Turbo Tax is easy to understand and use. Try it, you'll like it.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo tax is highly recommended Great Experience with Turbo Tax, will use again next year
Date published: 2021-04-25
Rated 1 out of 5 by from E-filing failure This is my first time to e-file federal tax return for 2020 tax year. I tried numerous time for e-filing but each time I received an error message indicating my 2019 AGI does not match the IRS record or PIN number is not correct. I confirmed my AGI amount with my IRS account transcript. Since this is my first time for e-filing, I used the 5-digit PIN number assigned by turbo tax. My e-return was rejected each time. This leaves me with only option - paper return to be filed. Big disappointment!!! Not much help from turbo tax.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 6353
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Free, really FREE Easy, simple, and took about 15 minutes to complete.
Date published: 2021-04-25
Rated 5 out of 5 by from Good advisers Had a lot going on this year with a very unique tax situation got it handled no worries, amazed at my refund.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy Peasy Turbo Tax made filing our taxes easy. Directions were clear, concise and user friendly. 2nd year using it- still happy with our decision to file them ourselves.
Date published: 2021-04-25
Rated 4 out of 5 by from A little harder this year I think Turbo Tax worked well as usual. Mine were a little more complicated this year with closing a small business, selling a rental home and moving to another state which made it seem more challenging. I have used Turbo for nearly 15 years and have always found it to be reliable and quite user friendly
Date published: 2021-04-25
Rated 4 out of 5 by from Great Product but why charge to file State Return Turbo Tax is a great product for filing tax returns. It's a very easy program to use. However I think the filing of the State Return should be included. One state is advertised to be included, but then you charge $25 to file it. A bit misleading I think.
Date published: 2021-04-25
Rated 5 out of 5 by from Enjoyable experience! Thank you Kristina and TurboTax. Wonderful product!
Date published: 2021-04-25
Rated 5 out of 5 by from Awesome! Great communication and fast work! would recommend this service to anyone
Date published: 2021-04-25
Rated 5 out of 5 by from Wonderful service!!! Turbo Tax is easy to understand and use. Try it, you'll like it.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo tax is highly recommended Great Experience with Turbo Tax, will use again next year
Date published: 2021-04-25
Rated 1 out of 5 by from E-filing failure This is my first time to e-file federal tax return for 2020 tax year. I tried numerous time for e-filing but each time I received an error message indicating my 2019 AGI does not match the IRS record or PIN number is not correct. I confirmed my AGI amount with my IRS account transcript. Since this is my first time for e-filing, I used the 5-digit PIN number assigned by turbo tax. My e-return was rejected each time. This leaves me with only option - paper return to be filed. Big disappointment!!! Not much help from turbo tax.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 6353