TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from TurboTax Needs to be More Transparent When I started it said Turbo Tax would be free, then it went up to $39. Then it went up again to $129. As I proceeded and finally got to the end, Turbo Tax charged me a totally of $193.80 just for filling two W-2s and one 1099 (stocks). I wish Turbo Tax would be more upfront with how much it plans to charge you and lay out why the price keeps going up and up the more work I do. If I'm doing all the work entering my info, why is Turbo Tax getting paid and I'm not. It just needs to be more transparent about how much they're gonna charge me from the start before I put all the work in. Because now I have to pay back federal tax and turbo tax, and worry about making rent.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is Good Guide me through filing taxes step by step. Practical and helpful.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is awesome! I was scared I would screw everything up! Thanks to the helpful tips I think I did ok.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is easy for everyone! Easy to use, pretty straight forward. All the help you need is at the click of a button.
Date published: 2023-03-15
Rated 5 out of 5 by from No anxiety about doing my taxes correctly! I have full confidence in the accuracy of my tax submissions.
Date published: 2023-03-15
Rated 5 out of 5 by from The only tax software I will ever use The software always has the right answer. This year is my most complicated I have ever done. After a little reading, the answers just came together.
Date published: 2023-03-15
Rated 5 out of 5 by from Happy Camper Fast and very user friendly! Hard day at work, don't need a complicated process so I am grateful to TurboTax!
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax Ease I found Turbo Tax easy to use and helpful. It walks you through all the important steps.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbotax is spectacular The Turbotax representative that assisted me was Mr. Julio D. and he was outstanding. He as very kind, patient, respectful, professional and a pleasure to have him assist me. I was able to assist me with my computer and known I have a better understanding of how my computer works based on his instructions. I think he is the best!!!!!!
Date published: 2023-03-15
Rated 4 out of 5 by from Great to have was so simple now seems to be getting more complicated last two years.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6352
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Needs to be More Transparent When I started it said Turbo Tax would be free, then it went up to $39. Then it went up again to $129. As I proceeded and finally got to the end, Turbo Tax charged me a totally of $193.80 just for filling two W-2s and one 1099 (stocks). I wish Turbo Tax would be more upfront with how much it plans to charge you and lay out why the price keeps going up and up the more work I do. If I'm doing all the work entering my info, why is Turbo Tax getting paid and I'm not. It just needs to be more transparent about how much they're gonna charge me from the start before I put all the work in. Because now I have to pay back federal tax and turbo tax, and worry about making rent.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is Good Guide me through filing taxes step by step. Practical and helpful.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is awesome! I was scared I would screw everything up! Thanks to the helpful tips I think I did ok.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is easy for everyone! Easy to use, pretty straight forward. All the help you need is at the click of a button.
Date published: 2023-03-15
Rated 5 out of 5 by from No anxiety about doing my taxes correctly! I have full confidence in the accuracy of my tax submissions.
Date published: 2023-03-15
Rated 5 out of 5 by from The only tax software I will ever use The software always has the right answer. This year is my most complicated I have ever done. After a little reading, the answers just came together.
Date published: 2023-03-15
Rated 5 out of 5 by from Happy Camper Fast and very user friendly! Hard day at work, don't need a complicated process so I am grateful to TurboTax!
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax Ease I found Turbo Tax easy to use and helpful. It walks you through all the important steps.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbotax is spectacular The Turbotax representative that assisted me was Mr. Julio D. and he was outstanding. He as very kind, patient, respectful, professional and a pleasure to have him assist me. I was able to assist me with my computer and known I have a better understanding of how my computer works based on his instructions. I think he is the best!!!!!!
Date published: 2023-03-15
Rated 4 out of 5 by from Great to have was so simple now seems to be getting more complicated last two years.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6352