TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Easy for the most part Everything went pretty smooth until it was time to review my returns. There were 2 errors that I could not figure out how to fix no matter how many times I went back to figure it out. I did speak with a CPA who was very helpful and he was able to get the problem solved. I have used TurboTax for a few years now and this is the first time I've had any real issues. When I scheduled my call for my review, there were only 3 days available and very limited time slots. That was a headache because I work night shift and had to stay up for a phone call. Now, I have limited time to sleep before I go back to work tonight. Other than that, I'm happy with TurboTax.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great Super easy to use turbo tax - the free edition is great
Date published: 2021-03-16
Rated 5 out of 5 by from So easy! Always great guidance.Just send and forget! Wonderfully simple.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy! Very Easy and quick. First time user and will definitely use again.
Date published: 2021-03-16
Rated 5 out of 5 by from turbo tax is good have used turbo tax for years. have always had good experience
Date published: 2021-03-16
Rated 2 out of 5 by from Good Tax Calculator very poor tax help While you tax calculations appear to be accurate, you offer no help on interpretation of tax questions. You merely parrot back the cryptic IRS babble.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is the way to go Before using TurboTax I did my taxes through an accountant because I had so many tax forms for self-employment, regular employment and school. I would end up owing money AND have to pay $700 to the accountant. It wasn't worth it. With TurboTax I don't have to pay that much. Last year I even got money back on my taxes. This year I didn't, but that's OK. I would recommend TurboTax to others.
Date published: 2021-03-16
Rated 5 out of 5 by from So very easy to use! Since we used it last year it was able to bring in our previous years tax info which saved me a lot of time having to retype everything. I like how it was able to bring in this years tax info from our jobs. LOVE how it walks me through the process every step of the way.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and up to date Was easy and had the stimulus information in it. Highly recommend or standard
Date published: 2021-03-16
Rated 4 out of 5 by from So easy to use! I use it every year and it makes filing my taxes quick and easy
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6347
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy for the most part Everything went pretty smooth until it was time to review my returns. There were 2 errors that I could not figure out how to fix no matter how many times I went back to figure it out. I did speak with a CPA who was very helpful and he was able to get the problem solved. I have used TurboTax for a few years now and this is the first time I've had any real issues. When I scheduled my call for my review, there were only 3 days available and very limited time slots. That was a headache because I work night shift and had to stay up for a phone call. Now, I have limited time to sleep before I go back to work tonight. Other than that, I'm happy with TurboTax.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great Super easy to use turbo tax - the free edition is great
Date published: 2021-03-16
Rated 5 out of 5 by from So easy! Always great guidance.Just send and forget! Wonderfully simple.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy! Very Easy and quick. First time user and will definitely use again.
Date published: 2021-03-16
Rated 5 out of 5 by from turbo tax is good have used turbo tax for years. have always had good experience
Date published: 2021-03-16
Rated 2 out of 5 by from Good Tax Calculator very poor tax help While you tax calculations appear to be accurate, you offer no help on interpretation of tax questions. You merely parrot back the cryptic IRS babble.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is the way to go Before using TurboTax I did my taxes through an accountant because I had so many tax forms for self-employment, regular employment and school. I would end up owing money AND have to pay $700 to the accountant. It wasn't worth it. With TurboTax I don't have to pay that much. Last year I even got money back on my taxes. This year I didn't, but that's OK. I would recommend TurboTax to others.
Date published: 2021-03-16
Rated 5 out of 5 by from So very easy to use! Since we used it last year it was able to bring in our previous years tax info which saved me a lot of time having to retype everything. I like how it was able to bring in this years tax info from our jobs. LOVE how it walks me through the process every step of the way.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and up to date Was easy and had the stimulus information in it. Highly recommend or standard
Date published: 2021-03-16
Rated 4 out of 5 by from So easy to use! I use it every year and it makes filing my taxes quick and easy
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6347