TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
MGSAZ from
TurboTax Business needs MAC OS option
Software is fine and does the job but it needs to have MAC OS, not just Windows.
Date published: 2023-03-15
Rated 2 out of 5 by
Bleaturbotax from
Customer support is garbage
Your call center is the worst, and that's saying something. It starts with the robot asking for my name and getting is completely wrong. Then when a human answers the phone they don't seem to be actually human. Their script must take the life out of them. I was going pay for the state tax auto file, but the experience was so terrible I'm mailing instead.
Date published: 2023-03-15
Rated 5 out of 5 by
Nikki78283 from
Quick and Reliable
I’ve used TurboTax for over 10 years. It’s quick and efficient every year!
Date published: 2023-03-15
Rated 5 out of 5 by
Banaby from
turbo tax is greate i recomend it to friends
I did not contact any of your agents because i didn't need to
Date published: 2023-03-15
Rated 5 out of 5 by
SatisfiedUser69 from
Doing this for 8 years and will continue to use it
Turbo Tax makes it simple to file. It seems like a burdenless guided tour with each and every step carefully detailed to what you need.
Date published: 2023-03-15
Rated 5 out of 5 by
brewskii from
love Turbo Tax
So easy to use. Very user friendly. Will continue to use.
Date published: 2023-03-15
Rated 5 out of 5 by
Paysonites from
Thank you
I really appreciate Turbo Tax for filling out all the forms. It was a little challenging with the new format but worked through.
Date published: 2023-03-15
Rated 5 out of 5 by
JJ was here from
I sat in my warm home & filed my taxes
Easy download of docs - ease of folks I workwed with to complete Sue my assistant was Great and Mary my preparer was so easy to work with-
Date published: 2023-03-15
Rated 4 out of 5 by
LisaL1 from
TTBusiness is great, but would be better w/imports
TurboTax Business saves a lot of time. However, it does not include importing of brokerage info, even though that capability is in other TurboTax versions, like Premiere. TurboTax, please add this feature!
Date published: 2023-03-15
Rated 5 out of 5 by
Magsleane from
Best service there is
This year was a little more complicated doing our taxes alone. Christian was a delight and set us up with the right tax expert for us. I am so so so happy we had JC as our tax expert. He was thorough and kind! We will be using a live full service expert from here on out.
All TurboTax® Offerings Reviews - Page 6341
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
MGSAZ from
TurboTax Business needs MAC OS option
Software is fine and does the job but it needs to have MAC OS, not just Windows.
Date published: 2023-03-15
Rated 2 out of 5 by
Bleaturbotax from
Customer support is garbage
Your call center is the worst, and that's saying something. It starts with the robot asking for my name and getting is completely wrong. Then when a human answers the phone they don't seem to be actually human. Their script must take the life out of them. I was going pay for the state tax auto file, but the experience was so terrible I'm mailing instead.
Date published: 2023-03-15
Rated 5 out of 5 by
Nikki78283 from
Quick and Reliable
I’ve used TurboTax for over 10 years. It’s quick and efficient every year!
Date published: 2023-03-15
Rated 5 out of 5 by
Banaby from
turbo tax is greate i recomend it to friends
I did not contact any of your agents because i didn't need to
Date published: 2023-03-15
Rated 5 out of 5 by
SatisfiedUser69 from
Doing this for 8 years and will continue to use it
Turbo Tax makes it simple to file. It seems like a burdenless guided tour with each and every step carefully detailed to what you need.
Date published: 2023-03-15
Rated 5 out of 5 by
brewskii from
love Turbo Tax
So easy to use. Very user friendly. Will continue to use.
Date published: 2023-03-15
Rated 5 out of 5 by
Paysonites from
Thank you
I really appreciate Turbo Tax for filling out all the forms. It was a little challenging with the new format but worked through.
Date published: 2023-03-15
Rated 5 out of 5 by
JJ was here from
I sat in my warm home & filed my taxes
Easy download of docs - ease of folks I workwed with to complete Sue my assistant was Great and Mary my preparer was so easy to work with-
Date published: 2023-03-15
Rated 4 out of 5 by
LisaL1 from
TTBusiness is great, but would be better w/imports
TurboTax Business saves a lot of time. However, it does not include importing of brokerage info, even though that capability is in other TurboTax versions, like Premiere. TurboTax, please add this feature!
Date published: 2023-03-15
Rated 5 out of 5 by
Magsleane from
Best service there is
This year was a little more complicated doing our taxes alone. Christian was a delight and set us up with the right tax expert for us. I am so so so happy we had JC as our tax expert. He was thorough and kind! We will be using a live full service expert from here on out.
All TurboTax® Offerings Reviews - Page 6341
Date published: 2023-03-15