TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax - Average I wish Turbo Tax would use better wording or explanations for the forms.
Date published: 2021-03-16
Rated 2 out of 5 by from Product Quality has deteriorated badly. I am really disappointed in turbotax. I used it for many years to do my taxes up until 2018. This time however, there appears to be some bugs in your software. I had to stop and look up meanings of terms so I could finish my return. The software also made me have to reenter information I had put in earlier. In years past I was able to complete my return in about 4 hours, but this time it took me about 12 hours to complete. Please look into this. I'm sure if I am having problems, other people are too. Thank you.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is the best I have used turbo tax for many years and always got the best result and fast. Thank you turbo tax
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax is okay Been using turbo tax for a few years. They okay but like anything few things I would change but overall I get my tax money back and that’s why matters. Could do without the extra fees or changing packages because of one tax break you get.
Date published: 2021-03-16
Rated 5 out of 5 by from Excellent First time user. Found it to be easy. We'll see how IRS feels about it. Do not use my comments in advertising please. Thanks - hopefully, we'll see you next year. GCL
Date published: 2021-03-16
Rated 5 out of 5 by from Love TurboTax was easy to do taxes very helpful helped correct when I needed help
Date published: 2021-03-16
Rated 5 out of 5 by from What a breeze! First time filing through TurboTax and it was a lot easier as I expected. The interface is awesome and it breaks down your taxes to very simple questions. Highly recommend giving it a shot!
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome Recent college grad and this is the first time I have filed my taxes and it was quick and easy
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Live Deluxe, save $ w /peace of mind I utilized the live experts on multiple occasions to confirm that my tax return was correct. If my question was clear - I would email and get a response within 24 hrs. For more complex questions I requested a call, and would walk through my return with an expert. Each representative I interacted with was very knowledgeable and helpful. Will definitely use again.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is excellent its very easy to use. the only problem is i never get my free state filing that is included with my purchase.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6336
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax - Average I wish Turbo Tax would use better wording or explanations for the forms.
Date published: 2021-03-16
Rated 2 out of 5 by from Product Quality has deteriorated badly. I am really disappointed in turbotax. I used it for many years to do my taxes up until 2018. This time however, there appears to be some bugs in your software. I had to stop and look up meanings of terms so I could finish my return. The software also made me have to reenter information I had put in earlier. In years past I was able to complete my return in about 4 hours, but this time it took me about 12 hours to complete. Please look into this. I'm sure if I am having problems, other people are too. Thank you.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is the best I have used turbo tax for many years and always got the best result and fast. Thank you turbo tax
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax is okay Been using turbo tax for a few years. They okay but like anything few things I would change but overall I get my tax money back and that’s why matters. Could do without the extra fees or changing packages because of one tax break you get.
Date published: 2021-03-16
Rated 5 out of 5 by from Excellent First time user. Found it to be easy. We'll see how IRS feels about it. Do not use my comments in advertising please. Thanks - hopefully, we'll see you next year. GCL
Date published: 2021-03-16
Rated 5 out of 5 by from Love TurboTax was easy to do taxes very helpful helped correct when I needed help
Date published: 2021-03-16
Rated 5 out of 5 by from What a breeze! First time filing through TurboTax and it was a lot easier as I expected. The interface is awesome and it breaks down your taxes to very simple questions. Highly recommend giving it a shot!
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome Recent college grad and this is the first time I have filed my taxes and it was quick and easy
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Live Deluxe, save $ w /peace of mind I utilized the live experts on multiple occasions to confirm that my tax return was correct. If my question was clear - I would email and get a response within 24 hrs. For more complex questions I requested a call, and would walk through my return with an expert. Each representative I interacted with was very knowledgeable and helpful. Will definitely use again.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is excellent its very easy to use. the only problem is i never get my free state filing that is included with my purchase.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6336