TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Meh While it gets the job done, it was frustrating to not be able to file for less. You see offers for, "free" filing, but that really is only for people who can complete a 1040. The bottom of the barrel option that offers no help from a Tax Advisor is $129, and to direct deposit they hit you for another $39. All that being said, after using Google a couple times to figure out if I was doing things correctly, it was fairly easy. I guess that's why I have used them 8 years in a row.
Date published: 2023-03-19
Rated 4 out of 5 by from They help I would rather have someone else do it n I usually do it every year with them one of these years I will go to college and have it done free
Date published: 2023-03-19
Rated 5 out of 5 by from Easy. Understandable. Fast. Free Overall, very good in all categories. Uploading my 1099-INT caused the system to detect a "penalty on early withdrawal of savings" that initially blocked me from filing for free. I was prompted to upgrade to file because of that penalty. The problem was that I didn't withdraw anything. I asked the chatbot for help; it provided me with an article that referenced an early withdrawal penalty box appeared on that form. Therefore, I deleted the existing info for that form, which had been uploaded. Manually entering that information allowed me to file for free.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax isn great I have been using it for years and never had any problems. It is easy to use. It will allow you to enter everything on you own or walk you through each step with explanations if needed. Great to work with.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awesome Live chat was able to answer the one question we had about Spouse working in her car visiting patients most of the time and the W2 saying her company address was in North Carolina.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is awesome Very easy to use with clear step by step instructions
Date published: 2023-03-19
Rated 1 out of 5 by from not free to file anymore my previous returns were free to file will no longer file with turbo tax moving forward
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax was very easy to use! I began by downloading the app on my phone but then had to finish on my laptop at home due to needing important financial documents. turbo tax never even blinked!
Date published: 2023-03-19
Rated 5 out of 5 by from GETTING STARTED downloading onto personnal computer confusing. Hard to find 2022 files
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is great It is great to have the returns from previous year, and the compares to make sure the similar items are addressed, which takes the guess work down to a minimum.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Meh While it gets the job done, it was frustrating to not be able to file for less. You see offers for, "free" filing, but that really is only for people who can complete a 1040. The bottom of the barrel option that offers no help from a Tax Advisor is $129, and to direct deposit they hit you for another $39. All that being said, after using Google a couple times to figure out if I was doing things correctly, it was fairly easy. I guess that's why I have used them 8 years in a row.
Date published: 2023-03-19
Rated 4 out of 5 by from They help I would rather have someone else do it n I usually do it every year with them one of these years I will go to college and have it done free
Date published: 2023-03-19
Rated 5 out of 5 by from Easy. Understandable. Fast. Free Overall, very good in all categories. Uploading my 1099-INT caused the system to detect a "penalty on early withdrawal of savings" that initially blocked me from filing for free. I was prompted to upgrade to file because of that penalty. The problem was that I didn't withdraw anything. I asked the chatbot for help; it provided me with an article that referenced an early withdrawal penalty box appeared on that form. Therefore, I deleted the existing info for that form, which had been uploaded. Manually entering that information allowed me to file for free.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax isn great I have been using it for years and never had any problems. It is easy to use. It will allow you to enter everything on you own or walk you through each step with explanations if needed. Great to work with.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awesome Live chat was able to answer the one question we had about Spouse working in her car visiting patients most of the time and the W2 saying her company address was in North Carolina.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is awesome Very easy to use with clear step by step instructions
Date published: 2023-03-19
Rated 1 out of 5 by from not free to file anymore my previous returns were free to file will no longer file with turbo tax moving forward
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax was very easy to use! I began by downloading the app on my phone but then had to finish on my laptop at home due to needing important financial documents. turbo tax never even blinked!
Date published: 2023-03-19
Rated 5 out of 5 by from GETTING STARTED downloading onto personnal computer confusing. Hard to find 2022 files
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is great It is great to have the returns from previous year, and the compares to make sure the similar items are addressed, which takes the guess work down to a minimum.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6334