TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Amazing software The service is easy to use,Customer friendly, And overall the fastest way to get your return.
Date published: 2023-01-27
Rated 5 out of 5 by from awsomesauce easy peasy lemon squeezy, they do all the work for you.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is so simple and easy to use I enjoy using turbo tax and filing myself - why - because one, i cant do it faster then watching someone do it at a local company where they type single digit by digit and i get very impatient. Two, I can do it right away from my computer at work as soon as I get my w2's and three, it is still guaranteed to help me in case i ever get audited - there is no other way I would ever do this again. H&R block charges over 500, here I paid 200. Easy and done!
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is very easy!! Turbo tax guides you through all of the steps with ease.
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome service Great service. I’ve been using for years. Very simple.
Date published: 2023-01-27
Rated 5 out of 5 by from I Would Use Again! Pretty simple. Had one problem I couldn't get past but their customer service rep was great and helped me find the problem
Date published: 2023-01-27
Rated 5 out of 5 by from Quick and easy to use If you dont have anything complicated its real quick and easy. only took me a little over 20 minutes to complete.
Date published: 2023-01-27
Rated 5 out of 5 by from First time First time filing taxes and Turbo tax made it easy and enjoyable. Highly recommend!
Date published: 2023-01-27
Rated 3 out of 5 by from hidden fees DO NOT LIKE THE HIDDEN FEES. got charged 34 +44. not bad but still I DONT LIKE HIDDEN FEES. BE UPRIGHT & UPFROT WHEN CHARGING ME. I WILL USE ANOTHER SERVICE NEXT TIME. the only reason i used your service this year was because i have in the past. never have i been hit with hidden fees like tis.
Date published: 2023-01-27
Rated 1 out of 5 by from Hidden Fee, Hidden Fee, Hidden Fee!!! Don't you love hidden fees? I know I do. For the first time ever, I could claim a Federal Retirement Tax Credit--and it would give me an extra $260 or so on my tax return! Great, I thought! But one downside...it would cost $39 to file because it would make my tax return "Complicated" instead of "simple"...okay...$39 isn't so big of a deal, so whatever! Ooooh boy, but that wasn't it! Because of the ~Deluxe~ package I was forced to select, it wasn't just $39 for the Federal Return I was getting the credit in--it charged me an ADDITIONAL $39 dollars for my two state returns! $117 in total, with NO transparancy that that would have been the case whatsoever. Well I went in full sunk-cost fallacy and figured I was in this far, just like I'm sure they know people do, and went whatever. I'm still net positive here, I guess I'll live with it this year. But then!! ANOTHER $39 dollars for them to pull the money I 'owe' them from my Tax Return?? ANOTHER?? So you get $156 in total, 75% of which were hidden fees. Great for you, TurboTax. You got me this year for expediency's sake, but I will never be filing with you again.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 6331
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing software The service is easy to use,Customer friendly, And overall the fastest way to get your return.
Date published: 2023-01-27
Rated 5 out of 5 by from awsomesauce easy peasy lemon squeezy, they do all the work for you.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is so simple and easy to use I enjoy using turbo tax and filing myself - why - because one, i cant do it faster then watching someone do it at a local company where they type single digit by digit and i get very impatient. Two, I can do it right away from my computer at work as soon as I get my w2's and three, it is still guaranteed to help me in case i ever get audited - there is no other way I would ever do this again. H&R block charges over 500, here I paid 200. Easy and done!
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is very easy!! Turbo tax guides you through all of the steps with ease.
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome service Great service. I’ve been using for years. Very simple.
Date published: 2023-01-27
Rated 5 out of 5 by from I Would Use Again! Pretty simple. Had one problem I couldn't get past but their customer service rep was great and helped me find the problem
Date published: 2023-01-27
Rated 5 out of 5 by from Quick and easy to use If you dont have anything complicated its real quick and easy. only took me a little over 20 minutes to complete.
Date published: 2023-01-27
Rated 5 out of 5 by from First time First time filing taxes and Turbo tax made it easy and enjoyable. Highly recommend!
Date published: 2023-01-27
Rated 3 out of 5 by from hidden fees DO NOT LIKE THE HIDDEN FEES. got charged 34 +44. not bad but still I DONT LIKE HIDDEN FEES. BE UPRIGHT & UPFROT WHEN CHARGING ME. I WILL USE ANOTHER SERVICE NEXT TIME. the only reason i used your service this year was because i have in the past. never have i been hit with hidden fees like tis.
Date published: 2023-01-27
Rated 1 out of 5 by from Hidden Fee, Hidden Fee, Hidden Fee!!! Don't you love hidden fees? I know I do. For the first time ever, I could claim a Federal Retirement Tax Credit--and it would give me an extra $260 or so on my tax return! Great, I thought! But one downside...it would cost $39 to file because it would make my tax return "Complicated" instead of "simple"...okay...$39 isn't so big of a deal, so whatever! Ooooh boy, but that wasn't it! Because of the ~Deluxe~ package I was forced to select, it wasn't just $39 for the Federal Return I was getting the credit in--it charged me an ADDITIONAL $39 dollars for my two state returns! $117 in total, with NO transparancy that that would have been the case whatsoever. Well I went in full sunk-cost fallacy and figured I was in this far, just like I'm sure they know people do, and went whatever. I'm still net positive here, I guess I'll live with it this year. But then!! ANOTHER $39 dollars for them to pull the money I 'owe' them from my Tax Return?? ANOTHER?? So you get $156 in total, 75% of which were hidden fees. Great for you, TurboTax. You got me this year for expediency's sake, but I will never be filing with you again.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 6331