TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from ReCaptcha Issues RaCaptcha did not work, very frustrating as I did not know what to do next. I was afraid I would lose all the work I completed
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax got me the most money I could possibly get.
Date published: 2021-03-16
Rated 5 out of 5 by from love turbo tax been using this for the last 20 yrs... always a happy and repeat customer!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Makes The Tax Filing Process a Breeze The process was made easy to understand and complete.
Date published: 2021-03-16
Rated 1 out of 5 by from PIN ID from IRS. Turbotax did not ask if I had a PIN ID from the IRS and take me to the place on the form to enter the number. Therefor my e file was rejected because that number was missing. This happened last year too, and I finely had to paper file both Fed. and state, although I payed to e file state. Turbotax did not refund that charge. Looks like a program change is needed.
Date published: 2021-03-16
Rated 5 out of 5 by from I love TurboTax I have been using TurboTax for many years and it makes everything so easy and simple. When asked a question there is always a "Lear more" button to explain the question better before answering. The ability to access tax documents and import the info makes the process even more simple and less prone to accidental data entry.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is a great program Turbo tax is easy to use and follow. Great pricing!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax is user friendly and we love it! Everything is in a nice orderly fashion and it was very easy to navigate through filing our taxes.
Date published: 2021-03-16
Rated 4 out of 5 by from Great for DYI Taxes Walks you through all the steps making each year a little easier than the last. Each year the method of presentation changes and takes awhile to get used to the new system. But it does compare last year to current year.
Date published: 2021-03-16
Rated 4 out of 5 by from Good The representative was somewhat helpful, but did continue to ask me if that was everything I needed, like he was in a hurry to end the call, instead of continuing to assist me through.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from ReCaptcha Issues RaCaptcha did not work, very frustrating as I did not know what to do next. I was afraid I would lose all the work I completed
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax got me the most money I could possibly get.
Date published: 2021-03-16
Rated 5 out of 5 by from love turbo tax been using this for the last 20 yrs... always a happy and repeat customer!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax Makes The Tax Filing Process a Breeze The process was made easy to understand and complete.
Date published: 2021-03-16
Rated 1 out of 5 by from PIN ID from IRS. Turbotax did not ask if I had a PIN ID from the IRS and take me to the place on the form to enter the number. Therefor my e file was rejected because that number was missing. This happened last year too, and I finely had to paper file both Fed. and state, although I payed to e file state. Turbotax did not refund that charge. Looks like a program change is needed.
Date published: 2021-03-16
Rated 5 out of 5 by from I love TurboTax I have been using TurboTax for many years and it makes everything so easy and simple. When asked a question there is always a "Lear more" button to explain the question better before answering. The ability to access tax documents and import the info makes the process even more simple and less prone to accidental data entry.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is a great program Turbo tax is easy to use and follow. Great pricing!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax is user friendly and we love it! Everything is in a nice orderly fashion and it was very easy to navigate through filing our taxes.
Date published: 2021-03-16
Rated 4 out of 5 by from Great for DYI Taxes Walks you through all the steps making each year a little easier than the last. Each year the method of presentation changes and takes awhile to get used to the new system. But it does compare last year to current year.
Date published: 2021-03-16
Rated 4 out of 5 by from Good The representative was somewhat helpful, but did continue to ask me if that was everything I needed, like he was in a hurry to end the call, instead of continuing to assist me through.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6329