TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Great minus the mandatory premium upgrade I am very appreciative of the time that TurboTax saves me but lets be honest a computer is doing 90% of this work. I get you need to pay for the work to get the system running but that's been paid 10X over by now. Forcing people to buy the premium after getting halfway through is scummy.
Date published: 2022-04-11
Rated 5 out of 5 by from It can't be easier It was a very easy and fast step by step process. After gathering all required documents, such passports, SSN, ITIN, W-2, it took me less than one hour to get my federal tax return done
Date published: 2022-04-11
Rated 5 out of 5 by from The software is becoming more user friendly Turbo Tax has become more user friendly. I really like it.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Amazing I worked with Clarissa my live tax expert, she was amazing, answered all of my questions and was extremely responsive. Will definitely use turbotax again!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is amazing! Deadria was so prompt about our return and did an amazing job communicating. She went above our expectations!
Date published: 2022-04-11
Rated 5 out of 5 by from Solid and very useful No need for extra advice, the program was more than sufficient
Date published: 2022-04-11
Rated 4 out of 5 by from Easy! I have a very simple tax profile. Turbo Tax allows me to file my own return in the comfort of my home with accuracy.
Date published: 2022-04-11
Rated 5 out of 5 by from Always happy with result Ok still. Hard for me as usual but was walked thru in 3 hours.
Date published: 2022-04-11
Rated 1 out of 5 by from Do Not Recommend TurboTax Live We tried TurboTax Live with an expert preparing our taxes for us. After weeks of work, uploading all our forms and repeatedly going back and forth chatting with expert, our chat records and any progress made on our forms were erased and cancelled with no explanation. After a FULL day of phone calls, the best TurboTax could offer us was a discount code to do our taxes ourselves.
Date published: 2022-04-11
Rated 5 out of 5 by from Great and easy to understand The service was very straightforward and easy to use. They also helped with question about filing with cryptocurrency
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 6329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Great minus the mandatory premium upgrade I am very appreciative of the time that TurboTax saves me but lets be honest a computer is doing 90% of this work. I get you need to pay for the work to get the system running but that's been paid 10X over by now. Forcing people to buy the premium after getting halfway through is scummy.
Date published: 2022-04-11
Rated 5 out of 5 by from It can't be easier It was a very easy and fast step by step process. After gathering all required documents, such passports, SSN, ITIN, W-2, it took me less than one hour to get my federal tax return done
Date published: 2022-04-11
Rated 5 out of 5 by from The software is becoming more user friendly Turbo Tax has become more user friendly. I really like it.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Amazing I worked with Clarissa my live tax expert, she was amazing, answered all of my questions and was extremely responsive. Will definitely use turbotax again!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is amazing! Deadria was so prompt about our return and did an amazing job communicating. She went above our expectations!
Date published: 2022-04-11
Rated 5 out of 5 by from Solid and very useful No need for extra advice, the program was more than sufficient
Date published: 2022-04-11
Rated 4 out of 5 by from Easy! I have a very simple tax profile. Turbo Tax allows me to file my own return in the comfort of my home with accuracy.
Date published: 2022-04-11
Rated 5 out of 5 by from Always happy with result Ok still. Hard for me as usual but was walked thru in 3 hours.
Date published: 2022-04-11
Rated 1 out of 5 by from Do Not Recommend TurboTax Live We tried TurboTax Live with an expert preparing our taxes for us. After weeks of work, uploading all our forms and repeatedly going back and forth chatting with expert, our chat records and any progress made on our forms were erased and cancelled with no explanation. After a FULL day of phone calls, the best TurboTax could offer us was a discount code to do our taxes ourselves.
Date published: 2022-04-11
Rated 5 out of 5 by from Great and easy to understand The service was very straightforward and easy to use. They also helped with question about filing with cryptocurrency
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 6329