TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Max85 from
Great minus the mandatory premium upgrade
I am very appreciative of the time that TurboTax saves me but lets be honest a computer is doing 90% of this work. I get you need to pay for the work to get the system running but that's been paid 10X over by now. Forcing people to buy the premium after getting halfway through is scummy.
Date published: 2022-04-11
Rated 5 out of 5 by
Fernando22 from
It can't be easier
It was a very easy and fast step by step process. After gathering all required documents, such passports, SSN, ITIN, W-2, it took me less than one hour to get my federal tax return done
Date published: 2022-04-11
Rated 5 out of 5 by
Idont have a nick name from
The software is becoming more user friendly
Turbo Tax has become more user friendly. I really like it.
Date published: 2022-04-11
Rated 5 out of 5 by
phenon123 from
Turbo Tax is Amazing
I worked with Clarissa my live tax expert, she was amazing, answered all of my questions and was extremely responsive. Will definitely use turbotax again!
Date published: 2022-04-11
Rated 5 out of 5 by
null from
Turbo Tax is amazing!
Deadria was so prompt about our return and did an amazing job communicating. She went above our expectations!
Date published: 2022-04-11
Rated 5 out of 5 by
Tickles 75 from
Solid and very useful
No need for extra advice, the program was more than sufficient
Date published: 2022-04-11
Rated 4 out of 5 by
clsad from
Easy!
I have a very simple tax profile. Turbo Tax allows me to file my own return in the comfort of my home with accuracy.
Date published: 2022-04-11
Rated 5 out of 5 by
Carol ok from
Always happy with result
Ok still. Hard for me as usual but was walked thru in 3 hours.
Date published: 2022-04-11
Rated 1 out of 5 by
unhappy in 2022 from
Do Not Recommend TurboTax Live
We tried TurboTax Live with an expert preparing our taxes for us. After weeks of work, uploading all our forms and repeatedly going back and forth chatting with expert, our chat records and any progress made on our forms were erased and cancelled with no explanation. After a FULL day of phone calls, the best TurboTax could offer us was a discount code to do our taxes ourselves.
Date published: 2022-04-11
Rated 5 out of 5 by
JasH1516 from
Great and easy to understand
The service was very straightforward and easy to use. They also helped with question about filing with cryptocurrency
All TurboTax® Offerings Reviews - Page 6329
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Max85 from
Great minus the mandatory premium upgrade
I am very appreciative of the time that TurboTax saves me but lets be honest a computer is doing 90% of this work. I get you need to pay for the work to get the system running but that's been paid 10X over by now. Forcing people to buy the premium after getting halfway through is scummy.
Date published: 2022-04-11
Rated 5 out of 5 by
Fernando22 from
It can't be easier
It was a very easy and fast step by step process. After gathering all required documents, such passports, SSN, ITIN, W-2, it took me less than one hour to get my federal tax return done
Date published: 2022-04-11
Rated 5 out of 5 by
Idont have a nick name from
The software is becoming more user friendly
Turbo Tax has become more user friendly. I really like it.
Date published: 2022-04-11
Rated 5 out of 5 by
phenon123 from
Turbo Tax is Amazing
I worked with Clarissa my live tax expert, she was amazing, answered all of my questions and was extremely responsive. Will definitely use turbotax again!
Date published: 2022-04-11
Rated 5 out of 5 by
null from
Turbo Tax is amazing!
Deadria was so prompt about our return and did an amazing job communicating. She went above our expectations!
Date published: 2022-04-11
Rated 5 out of 5 by
Tickles 75 from
Solid and very useful
No need for extra advice, the program was more than sufficient
Date published: 2022-04-11
Rated 4 out of 5 by
clsad from
Easy!
I have a very simple tax profile. Turbo Tax allows me to file my own return in the comfort of my home with accuracy.
Date published: 2022-04-11
Rated 5 out of 5 by
Carol ok from
Always happy with result
Ok still. Hard for me as usual but was walked thru in 3 hours.
Date published: 2022-04-11
Rated 1 out of 5 by
unhappy in 2022 from
Do Not Recommend TurboTax Live
We tried TurboTax Live with an expert preparing our taxes for us. After weeks of work, uploading all our forms and repeatedly going back and forth chatting with expert, our chat records and any progress made on our forms were erased and cancelled with no explanation. After a FULL day of phone calls, the best TurboTax could offer us was a discount code to do our taxes ourselves.
Date published: 2022-04-11
Rated 5 out of 5 by
JasH1516 from
Great and easy to understand
The service was very straightforward and easy to use. They also helped with question about filing with cryptocurrency
All TurboTax® Offerings Reviews - Page 6329
Date published: 2022-04-11