TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 4 out of 5 by RobandShel from 2022 Taxes Quick and easy. Just wish it also included city taxes.
Date published: 2023-03-19
Rated 5 out of 5 by Cds315 from Great chat session I needed extra help and the chat feature was perfect!
Date published: 2023-03-19
Rated 5 out of 5 by Rock84 from Super quick and easy! Took out the confusion! Really enjoy that my previous info and accounts are imported so that I don't forget anything. Was very streamlined and easy to update my info. Felt confident that my refund was correct.
Date published: 2023-03-19
Rated 5 out of 5 by BellaAme from Easy to use saves time! Tax advise when you need it, easy to use. They call you and walk you through your final questions before submitting your return.
Date published: 2023-03-19
Rated 5 out of 5 by Broderick m from Turbo tax is great Excellent customer service all the help and tools necessary to get it done
Date published: 2023-03-19
Rated 5 out of 5 by BennyB3784 from Always Great! 5 stars as always! Love being able to do my taxes from home, and get the biggest refunds possible!
Date published: 2023-03-19
Rated 5 out of 5 by Sailor 22 from 2023 review I have used Turbo tax for years and been very happy until last year. It was grossly wrong last year, but I believe it was due to the mess the government made of the stimulus payments. So, I am giving them my usual 5 stars. If this year is also wrong, I will be revising my review.
Date published: 2023-03-19
Rated 3 out of 5 by Jerry91 from CD issues Purchased CD from Costco, tried to install it on my computer and received an error code 606. called support twice. Had to download from website and pay twice the amount. frustrating, frustrating, grrr. Hope to get a refund from Costco.
Date published: 2023-03-19
Rated 4 out of 5 by JustNickName123 from TurboTax online is OK, desktop version is buggy TurboTax online becomes better every year. But I did a mistake bought desktop version which is really awful - it hangs up, crashes and even could not get my previous year info for the web.
Date published: 2023-03-19
Rated 5 out of 5 by MSD1224 from Best in Class Experience Always super quick and easy. A great user experience. I'm in UX design and you're best in class.
All TurboTax® Offerings Reviews - Page 6327
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by RobandShel from 2022 Taxes Quick and easy. Just wish it also included city taxes.
Date published: 2023-03-19
Rated 5 out of 5 by Cds315 from Great chat session I needed extra help and the chat feature was perfect!
Date published: 2023-03-19
Rated 5 out of 5 by Rock84 from Super quick and easy! Took out the confusion! Really enjoy that my previous info and accounts are imported so that I don't forget anything. Was very streamlined and easy to update my info. Felt confident that my refund was correct.
Date published: 2023-03-19
Rated 5 out of 5 by BellaAme from Easy to use saves time! Tax advise when you need it, easy to use. They call you and walk you through your final questions before submitting your return.
Date published: 2023-03-19
Rated 5 out of 5 by Broderick m from Turbo tax is great Excellent customer service all the help and tools necessary to get it done
Date published: 2023-03-19
Rated 5 out of 5 by BennyB3784 from Always Great! 5 stars as always! Love being able to do my taxes from home, and get the biggest refunds possible!
Date published: 2023-03-19
Rated 5 out of 5 by Sailor 22 from 2023 review I have used Turbo tax for years and been very happy until last year. It was grossly wrong last year, but I believe it was due to the mess the government made of the stimulus payments. So, I am giving them my usual 5 stars. If this year is also wrong, I will be revising my review.
Date published: 2023-03-19
Rated 3 out of 5 by Jerry91 from CD issues Purchased CD from Costco, tried to install it on my computer and received an error code 606. called support twice. Had to download from website and pay twice the amount. frustrating, frustrating, grrr. Hope to get a refund from Costco.
Date published: 2023-03-19
Rated 4 out of 5 by JustNickName123 from TurboTax online is OK, desktop version is buggy TurboTax online becomes better every year. But I did a mistake bought desktop version which is really awful - it hangs up, crashes and even could not get my previous year info for the web.
Date published: 2023-03-19
Rated 5 out of 5 by MSD1224 from Best in Class Experience Always super quick and easy. A great user experience. I'm in UX design and you're best in class.
All TurboTax® Offerings Reviews - Page 6327
Date published: 2023-03-19