TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very Expensive for Simple Filing I paid $100 to have my taxes filed; this is rather expensive in my option. I understand that there is a cost associated any service, but I'll be looking for much cheaper options next year. I'm a single man in my late 20's with rather simple taxes as well. The service is overall smooth, but paying $100 for the base product is very high in my option. Please reconsider your base pricing for simple filings.
Date published: 2022-04-18
Rated 5 out of 5 by from Very easy and efficient I completed early but waited until last minute to file. Overall very positive.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is awesome easy to use, walks you through every step, helps you avoid errors.
Date published: 2022-04-18
Rated 3 out of 5 by from So far so good Well it's not over till the return is finished . my first time fueling for free so let's see???
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointment went too far this year I've been using TurboTax to file both my federal and state taxes for 8 years now. I started using it because I had faith in the brand name, and I used other Intuit software. The biggest reasons that I continue to use it are that it's familiar and brings over my information from year to year, as well as I can directly import my self-employment data from my side job using QuickBooks Self Employed. However, each year seems to bring up one issue or another. Often there's a glitch with my state return, and this year it just was way too much of a hassle to fix it. I really dislike the format of guiding me through my taxes - it's fine to start with, but then when I want to go back and review or change something, I have to go through the ENTIRE line of questioning again! And it's not just a few confirmation messages, it's 12-15 or more questions that have nothing to do with what I'm trying to change. I have lost all confidence in TurboTax this year, and I will probably cease to use QBSE as well. I will be shopping for a different tax prep software for 2022.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the way to go I've been using Turbo Tax for a few years and have never been disappointed with the service.
Date published: 2022-04-18
Rated 4 out of 5 by from The Most Non-Intimidating Tax Experience Little annoyed that .pdf of W-2 couldn't upload, other than that, super easy. Look into if it's a Chromebook-Turbo Tax issue...?
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent software as usual This year I did some consulting work and had to fill out a new form, Schedule C. I had a problem and somehow created two Schedule C's. Worked with the tech support and they were able to figure out the problem.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so easy to use First time filing my taxes on my own. It was a breeze
Date published: 2022-04-18
Rated 3 out of 5 by from Lengthy crap to answer over and over and over I use it because its almost the only thing out there.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6326
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very Expensive for Simple Filing I paid $100 to have my taxes filed; this is rather expensive in my option. I understand that there is a cost associated any service, but I'll be looking for much cheaper options next year. I'm a single man in my late 20's with rather simple taxes as well. The service is overall smooth, but paying $100 for the base product is very high in my option. Please reconsider your base pricing for simple filings.
Date published: 2022-04-18
Rated 5 out of 5 by from Very easy and efficient I completed early but waited until last minute to file. Overall very positive.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is awesome easy to use, walks you through every step, helps you avoid errors.
Date published: 2022-04-18
Rated 3 out of 5 by from So far so good Well it's not over till the return is finished . my first time fueling for free so let's see???
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointment went too far this year I've been using TurboTax to file both my federal and state taxes for 8 years now. I started using it because I had faith in the brand name, and I used other Intuit software. The biggest reasons that I continue to use it are that it's familiar and brings over my information from year to year, as well as I can directly import my self-employment data from my side job using QuickBooks Self Employed. However, each year seems to bring up one issue or another. Often there's a glitch with my state return, and this year it just was way too much of a hassle to fix it. I really dislike the format of guiding me through my taxes - it's fine to start with, but then when I want to go back and review or change something, I have to go through the ENTIRE line of questioning again! And it's not just a few confirmation messages, it's 12-15 or more questions that have nothing to do with what I'm trying to change. I have lost all confidence in TurboTax this year, and I will probably cease to use QBSE as well. I will be shopping for a different tax prep software for 2022.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the way to go I've been using Turbo Tax for a few years and have never been disappointed with the service.
Date published: 2022-04-18
Rated 4 out of 5 by from The Most Non-Intimidating Tax Experience Little annoyed that .pdf of W-2 couldn't upload, other than that, super easy. Look into if it's a Chromebook-Turbo Tax issue...?
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent software as usual This year I did some consulting work and had to fill out a new form, Schedule C. I had a problem and somehow created two Schedule C's. Worked with the tech support and they were able to figure out the problem.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so easy to use First time filing my taxes on my own. It was a breeze
Date published: 2022-04-18
Rated 3 out of 5 by from Lengthy crap to answer over and over and over I use it because its almost the only thing out there.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6326