TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Amazing It's fast you get experience learning with them and help when needed
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Everything is always easy to understand and can self walk through. If you need to receive help the live chat and phone service is very helpful.
Date published: 2022-02-27
Rated 2 out of 5 by from Not a fan I felt that the questions were lengthy and complicated compared to what I have used in the past. I even attempted to seek help on the live chat. I don't feel this was helpful in any way. The tax expert just basically stated that I needed to upgrade to get any assistance. I have gotten more assistance from a prior tax consultant that I am no longer paying for preparation. It took me hours to complete on a very basic tax preparation.( i.e. no deductions.)
Date published: 2022-02-27
Rated 5 out of 5 by from It’s very easy to use Very easy to use and also very fast step by step orientation
Date published: 2022-02-27
Rated 4 out of 5 by from Easy to use Easy to follow... Explained the forms step by step.. just hoping the e-file is free and I receive them within the amount they said
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use. I like using turbo tax as it is easy to use. If I dont understand something I can look it up or get an expert on the phone.
Date published: 2022-02-27
Rated 2 out of 5 by from CHARGED ME WAY TOO MUCH TO FILE. SAYS ITS FREE SAYS ITS FREE BUT IF I WANT TO REPORT MY HSA I HAVE TO PAY. REDICULOUS.
Date published: 2022-02-27
Rated 5 out of 5 by from Great service Great service by expert and very courteous, knowledgeable and friendly
Date published: 2022-02-27
Rated 4 out of 5 by from good product easy to use, easy to access, fast and well created
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Wonderfully easy and convenient. Made taxes a lot less stressful.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6319
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing It's fast you get experience learning with them and help when needed
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Everything is always easy to understand and can self walk through. If you need to receive help the live chat and phone service is very helpful.
Date published: 2022-02-27
Rated 2 out of 5 by from Not a fan I felt that the questions were lengthy and complicated compared to what I have used in the past. I even attempted to seek help on the live chat. I don't feel this was helpful in any way. The tax expert just basically stated that I needed to upgrade to get any assistance. I have gotten more assistance from a prior tax consultant that I am no longer paying for preparation. It took me hours to complete on a very basic tax preparation.( i.e. no deductions.)
Date published: 2022-02-27
Rated 5 out of 5 by from It’s very easy to use Very easy to use and also very fast step by step orientation
Date published: 2022-02-27
Rated 4 out of 5 by from Easy to use Easy to follow... Explained the forms step by step.. just hoping the e-file is free and I receive them within the amount they said
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use. I like using turbo tax as it is easy to use. If I dont understand something I can look it up or get an expert on the phone.
Date published: 2022-02-27
Rated 2 out of 5 by from CHARGED ME WAY TOO MUCH TO FILE. SAYS ITS FREE SAYS ITS FREE BUT IF I WANT TO REPORT MY HSA I HAVE TO PAY. REDICULOUS.
Date published: 2022-02-27
Rated 5 out of 5 by from Great service Great service by expert and very courteous, knowledgeable and friendly
Date published: 2022-02-27
Rated 4 out of 5 by from good product easy to use, easy to access, fast and well created
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Wonderfully easy and convenient. Made taxes a lot less stressful.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6319