TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Amazing so good! n b v i h g t r e v n n j j j j j j j j j j
Date published: 2023-03-15
Rated 3 out of 5 by from Turbotax calculated Estimated Tax Too Low!! TurboTax claims "100% Guaranteed", but I ended up paying a penalty because my estimated tax payments calculated by Turbotax were too low. This seems like a basic thing that Turbotax should be able to get right. So much so, that I hadn't bothered to check. Now I know better. Turbotax will not take care of everything for you. You have to have more than a general awareness that goes beyond simply answering the questions that Turbotax asks during the interview. And you have to be able to drill down deeply to be certain you won't get stuck with a penalty. And you have to check their results. Or you could end up paying a penalty.
Date published: 2023-03-15
Rated 2 out of 5 by from Not simple to use It's not as simple as advertised. Charging is confusing. I picked the cheaper option, during filling I discovered through TurboTax that I had capital gain. The program made me upgrade to the next level but didn't delete the price for the cheaper version.
Date published: 2023-03-15
Rated 5 out of 5 by from VERY HELPFUL MAXINE G. WAS VERY HELPFUL, FRIENDLY, QUICK AND EFFICIENT.
Date published: 2023-03-15
Rated 5 out of 5 by from Tax Prep I have used TurboTax for a few years. Excellent customer service
Date published: 2023-03-15
Rated 4 out of 5 by from always welcomed help getting more complicated each year. maybe because im getting older, but each year it seems to be more complicated.
Date published: 2023-03-15
Rated 5 out of 5 by from great job it was fun, next year will be better. we are great team together.thanks T.T we are family.
Date published: 2023-03-15
Rated 5 out of 5 by from Gud It dun work reel gud sun! I thot I aint gonna eat for 2 months after payin my retern. But turbo tax helped me get stuff strait so I aint gotta pay so much no more.
Date published: 2023-03-15
Rated 5 out of 5 by from Done and Filed ! been using turbo Tax for years after using the long form back in the dark ages. each year they make it easier and easier to fill and file..Thank You Turbo!
Date published: 2023-03-15
Rated 5 out of 5 by from Live Assisted Rental Income The expert was knowledgeable and helped me get around a problem area
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6315
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing so good! n b v i h g t r e v n n j j j j j j j j j j
Date published: 2023-03-15
Rated 3 out of 5 by from Turbotax calculated Estimated Tax Too Low!! TurboTax claims "100% Guaranteed", but I ended up paying a penalty because my estimated tax payments calculated by Turbotax were too low. This seems like a basic thing that Turbotax should be able to get right. So much so, that I hadn't bothered to check. Now I know better. Turbotax will not take care of everything for you. You have to have more than a general awareness that goes beyond simply answering the questions that Turbotax asks during the interview. And you have to be able to drill down deeply to be certain you won't get stuck with a penalty. And you have to check their results. Or you could end up paying a penalty.
Date published: 2023-03-15
Rated 2 out of 5 by from Not simple to use It's not as simple as advertised. Charging is confusing. I picked the cheaper option, during filling I discovered through TurboTax that I had capital gain. The program made me upgrade to the next level but didn't delete the price for the cheaper version.
Date published: 2023-03-15
Rated 5 out of 5 by from VERY HELPFUL MAXINE G. WAS VERY HELPFUL, FRIENDLY, QUICK AND EFFICIENT.
Date published: 2023-03-15
Rated 5 out of 5 by from Tax Prep I have used TurboTax for a few years. Excellent customer service
Date published: 2023-03-15
Rated 4 out of 5 by from always welcomed help getting more complicated each year. maybe because im getting older, but each year it seems to be more complicated.
Date published: 2023-03-15
Rated 5 out of 5 by from great job it was fun, next year will be better. we are great team together.thanks T.T we are family.
Date published: 2023-03-15
Rated 5 out of 5 by from Gud It dun work reel gud sun! I thot I aint gonna eat for 2 months after payin my retern. But turbo tax helped me get stuff strait so I aint gotta pay so much no more.
Date published: 2023-03-15
Rated 5 out of 5 by from Done and Filed ! been using turbo Tax for years after using the long form back in the dark ages. each year they make it easier and easier to fill and file..Thank You Turbo!
Date published: 2023-03-15
Rated 5 out of 5 by from Live Assisted Rental Income The expert was knowledgeable and helped me get around a problem area
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6315