TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from First time user This was my first time filling for myself but this process was very easy except for getting my transcript but I got it and I pray everything else is a good success
Date published: 2022-02-28
Rated 3 out of 5 by from Great for the most part/ Plan is just a little too expensive other than that it’s great
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome and Easy Quick, easy, and accurate! Can't wait for refund this year!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome so easy to use Easy and quick my second year using and they are great
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the only way to do your taxes I did my taxes on paper returns for a long time and it always sucked. It is worth the money to do it on Turbo Tax
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Love how it walks you through each and every step and guides you through.
Date published: 2022-02-28
Rated 1 out of 5 by from Forced me to pay They forced me to pay when I didn’t want to so frustrating I will never use this again
Date published: 2022-02-28
Rated 5 out of 5 by from Always the BEST I love everything about how easy they make it to file! Saving info, previous tax filing, and filling in my answers with that info is a life saver! Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax makes filing simple Filing with Turbo Tax was easy and the information was quite helpful.
Date published: 2022-02-28
Rated 1 out of 5 by from Deceiving options There's been a lot of changes to the service, which makes it more confusing and complicated than it should be. Highlighting options as recommended by creating a credit karma account is wrong. You don't/shouldn't need to create an account just to get your refund direct deposited. Sure, offer it as an option, but don't highlight as recommended as most people will think it's necessary. There's also paths along the filing phase asking to share my personal information that also wasn't necessary. I assume most people will thinking it's required. This service no longer feels like it's helping people easily file taxes. It has dark patterns and evil sprinkled along the way.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6315
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time user This was my first time filling for myself but this process was very easy except for getting my transcript but I got it and I pray everything else is a good success
Date published: 2022-02-28
Rated 3 out of 5 by from Great for the most part/ Plan is just a little too expensive other than that it’s great
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome and Easy Quick, easy, and accurate! Can't wait for refund this year!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome so easy to use Easy and quick my second year using and they are great
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the only way to do your taxes I did my taxes on paper returns for a long time and it always sucked. It is worth the money to do it on Turbo Tax
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Love how it walks you through each and every step and guides you through.
Date published: 2022-02-28
Rated 1 out of 5 by from Forced me to pay They forced me to pay when I didn’t want to so frustrating I will never use this again
Date published: 2022-02-28
Rated 5 out of 5 by from Always the BEST I love everything about how easy they make it to file! Saving info, previous tax filing, and filling in my answers with that info is a life saver! Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax makes filing simple Filing with Turbo Tax was easy and the information was quite helpful.
Date published: 2022-02-28
Rated 1 out of 5 by from Deceiving options There's been a lot of changes to the service, which makes it more confusing and complicated than it should be. Highlighting options as recommended by creating a credit karma account is wrong. You don't/shouldn't need to create an account just to get your refund direct deposited. Sure, offer it as an option, but don't highlight as recommended as most people will think it's necessary. There's also paths along the filing phase asking to share my personal information that also wasn't necessary. I assume most people will thinking it's required. This service no longer feels like it's helping people easily file taxes. It has dark patterns and evil sprinkled along the way.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6315