TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Cannot Be Trusted - Very Disappointed.......AGAIN! This is the second year in a row that I have had significant problems with TurboTax. The only reason I use them is my previous years were done on TurboTax. They definitely need to put a lot more effort into quality and accuracy. This year my mortgage interest did not get picked up from the entries I made and it chose a standard deduction for me. I had to work several hours to figure out how to override the choice from TurboTax to get it to calculate correctly. Very disappointed in the product for a second straight year. Will definitely look to move over to another product such as H&R Block. I have lost complete confidence in the TurboTax product as the results have a significant impact. In my case is was about a $4K swing in tax liability. If I would have just blindly accepted the TurboTax calculation, I would have overpaid by about $4K.
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use It was pretty simple, East to use and customer friendly
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use all these years! Makes tax filing easy. It's great they recheck everything, and even give you an audit meter at the end.
Date published: 2022-04-13
Rated 1 out of 5 by from I was very disappointed with Turbo tax this year I couldn't get trubo tax to print my estimated taxes, couldn;t get to speak to anyone and have to have a friend go online to help me get my estimated tax papers
Date published: 2022-04-13
Rated 5 out of 5 by from The ONLY way to do your taxes by yourself! Easy to understand with step by step instructions and automatic calculations. Could not be easier.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo tax was good. Disappointed that at the end you did not update my phone number so I could get text updates.
Date published: 2022-04-13
Rated 5 out of 5 by from love this site easy helpfull step by step no problmes im sorry i cant rite more its just not in me your site is amasing and i love it
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes things simple From first contact to completion I had confidence that our unique situation would be handled properly and rest assured, it was. Thank you.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is easy to use! First time doing taxes on my own and it was a breeze due to TurboTax!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is the only way to file your taxes fast! Amazing experience with turbo tax the tools are so simple and easy to use!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 6311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Cannot Be Trusted - Very Disappointed.......AGAIN! This is the second year in a row that I have had significant problems with TurboTax. The only reason I use them is my previous years were done on TurboTax. They definitely need to put a lot more effort into quality and accuracy. This year my mortgage interest did not get picked up from the entries I made and it chose a standard deduction for me. I had to work several hours to figure out how to override the choice from TurboTax to get it to calculate correctly. Very disappointed in the product for a second straight year. Will definitely look to move over to another product such as H&R Block. I have lost complete confidence in the TurboTax product as the results have a significant impact. In my case is was about a $4K swing in tax liability. If I would have just blindly accepted the TurboTax calculation, I would have overpaid by about $4K.
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use It was pretty simple, East to use and customer friendly
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use all these years! Makes tax filing easy. It's great they recheck everything, and even give you an audit meter at the end.
Date published: 2022-04-13
Rated 1 out of 5 by from I was very disappointed with Turbo tax this year I couldn't get trubo tax to print my estimated taxes, couldn;t get to speak to anyone and have to have a friend go online to help me get my estimated tax papers
Date published: 2022-04-13
Rated 5 out of 5 by from The ONLY way to do your taxes by yourself! Easy to understand with step by step instructions and automatic calculations. Could not be easier.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo tax was good. Disappointed that at the end you did not update my phone number so I could get text updates.
Date published: 2022-04-13
Rated 5 out of 5 by from love this site easy helpfull step by step no problmes im sorry i cant rite more its just not in me your site is amasing and i love it
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes things simple From first contact to completion I had confidence that our unique situation would be handled properly and rest assured, it was. Thank you.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is easy to use! First time doing taxes on my own and it was a breeze due to TurboTax!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is the only way to file your taxes fast! Amazing experience with turbo tax the tools are so simple and easy to use!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 6311