TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
SnapeyG from
TurboTax Rocks!
Simple and informational for a first time filer, was very happy with how quick and easy the process was
Date published: 2022-05-03
Rated 5 out of 5 by
Ray951 from
TurboTax is Awesome
Tambria had been very thorough and precise with all the details I gave her. She was very responsive and very gentle with everything which I really appreciate very much. Also, she had a very good knowledge base about lot of stuff which helped me out very big time.
Date published: 2022-05-03
Rated 5 out of 5 by
SS1955 from
This service person was wonderful
I had a rejected return and could not get it corrected. this Gentleman was very patient, he help me resolve my problem.
Date published: 2022-05-03
Rated 5 out of 5 by
Megg5586 from
Rollercoaster
I have been using turbo tax every year since I have been filing taxes except for 2 years. I have only every been frustrated with Turbo tax ONE time... and that was this year. My first expert just seemed to not be a good fit for us. But then I spoke with Dana when I called to check on a problem I had reached out about. Not only did she help with my issue but she lightened the WHOLE FEELING of the experience and then requested to take our account on and we COULD NOT have been taken care of ANY better!! I had such a good experience with her and her customer service and back/fact checking!!! I hope we can use her next year too!!
Date published: 2022-05-03
Rated 5 out of 5 by
dodie01 from
turbo tax is so friendly
everything went smooth as butter. recommend to everyone
Date published: 2022-05-03
Rated 5 out of 5 by
BRianLaC from
Turbo tax is awesome
Quick and easy. Very informative and helpful. Would use again
Date published: 2022-05-03
Rated 5 out of 5 by
Aaronfromnyc from
Great
Easy but expensive. I would use again in the future.
Date published: 2022-05-03
Rated 5 out of 5 by
donncon from
love turbo tax
i have had to resubmit my taxes 4 times, turbo tax helped with that
Date published: 2022-05-03
Rated 4 out of 5 by
Teri 53 from
American was awesome.
I am old and have difficulty with online but Amer did a fantastic job making me feel at home!
Date published: 2022-05-03
Rated 2 out of 5 by
B Hettenbach from
Turbotax Needs Help
I have never had so much trouble using Turbo Tax in all 36 years that I have been using it! Trying to download records to finding answers of how the calculations where done. Going back to find answers was impossible. Downloading from Morgan Stanley never did work, and it wasn't Morgan Stanley's fault.
All TurboTax® Offerings Reviews - Page 6307
Date published: 2022-05-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SnapeyG from
TurboTax Rocks!
Simple and informational for a first time filer, was very happy with how quick and easy the process was
Date published: 2022-05-03
Rated 5 out of 5 by
Ray951 from
TurboTax is Awesome
Tambria had been very thorough and precise with all the details I gave her. She was very responsive and very gentle with everything which I really appreciate very much. Also, she had a very good knowledge base about lot of stuff which helped me out very big time.
Date published: 2022-05-03
Rated 5 out of 5 by
SS1955 from
This service person was wonderful
I had a rejected return and could not get it corrected. this Gentleman was very patient, he help me resolve my problem.
Date published: 2022-05-03
Rated 5 out of 5 by
Megg5586 from
Rollercoaster
I have been using turbo tax every year since I have been filing taxes except for 2 years. I have only every been frustrated with Turbo tax ONE time... and that was this year. My first expert just seemed to not be a good fit for us. But then I spoke with Dana when I called to check on a problem I had reached out about. Not only did she help with my issue but she lightened the WHOLE FEELING of the experience and then requested to take our account on and we COULD NOT have been taken care of ANY better!! I had such a good experience with her and her customer service and back/fact checking!!! I hope we can use her next year too!!
Date published: 2022-05-03
Rated 5 out of 5 by
dodie01 from
turbo tax is so friendly
everything went smooth as butter. recommend to everyone
Date published: 2022-05-03
Rated 5 out of 5 by
BRianLaC from
Turbo tax is awesome
Quick and easy. Very informative and helpful. Would use again
Date published: 2022-05-03
Rated 5 out of 5 by
Aaronfromnyc from
Great
Easy but expensive. I would use again in the future.
Date published: 2022-05-03
Rated 5 out of 5 by
donncon from
love turbo tax
i have had to resubmit my taxes 4 times, turbo tax helped with that
Date published: 2022-05-03
Rated 4 out of 5 by
Teri 53 from
American was awesome.
I am old and have difficulty with online but Amer did a fantastic job making me feel at home!
Date published: 2022-05-03
Rated 2 out of 5 by
B Hettenbach from
Turbotax Needs Help
I have never had so much trouble using Turbo Tax in all 36 years that I have been using it! Trying to download records to finding answers of how the calculations where done. Going back to find answers was impossible. Downloading from Morgan Stanley never did work, and it wasn't Morgan Stanley's fault.
All TurboTax® Offerings Reviews - Page 6307
Date published: 2022-05-03