TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax is Excellent Was TurboTax Personal IRS 1140 reports via USPS mail for years. 2019 is the 1st year to use TurboTax Business 2019 and reported via USPS mail also. Ask an extension and final file in April 2020 without knowing that there was one digital error on the EIN number. Discovered Q4 2020 and refiled with corrected EIN number - did not have IRS response yet. So I hope I can file electronical via TurboTax Business 2019 trying get a response so I can file TurboTax Business 2020 properly afterwards.
Date published: 2021-03-15
Rated 5 out of 5 by from I love turbo tax I use turbo tax every year and I love the experience
Date published: 2021-03-15
Rated 4 out of 5 by from Taxes Simplified I have been using Turbo Tax for most of my adult life. I have found Turbo Tax be thorough and user-friendly software that the novice could file their taxes and receive the MAXIMUM REFUND!
Date published: 2021-03-15
Rated 4 out of 5 by from REVIEW IT WAS GOOD, NO COMPLAINTS EXCEPT MY REVIEW HAS TO BE A CERTIAN LENGTH LONG.
Date published: 2021-03-15
Rated 5 out of 5 by from TURBO TAX WAS GREAT TO WORK WITH WAS QUICK AND VERY HELPFUL! HELP WAS RIGHT AT MY FINGER TIPS AND IT EXPLAINED EVERYTHING
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is safer and easy It was very easy to follow instructions. If you run into a road block there are opportunities to help you make a choice. During this time of covid it is a peace of mind to be able to get this done without waiting in an office with other people
Date published: 2021-03-15
Rated 2 out of 5 by from More expensive than a personal tax consultant When you file electronically or efile, it costs far more than filing by mail or going through a tax accountant. Almost double for me to file through turbotax instead of a local tax consultant.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is pretty easy to use I appreciate the notes and help along the way I thought filling out taxes would be stressful but TurboTax makes it easy going for the most part.
Date published: 2021-03-15
Rated 5 out of 5 by from Nice and quick, seems better this year faster, simpler, didn't insist I do segments I was sure didn't apply.
Date published: 2021-03-15
Rated 1 out of 5 by from TurboTax Business 2019 to 2020 SW Transfer Issue After many attempts and numerous calls to Turbotax to resolve a data transfer from my 2019 TurboTax for Business to the 2020 version to decided to press ahead without a resolution. Three calls to Intuit associates were terminated mid-sentence in resolving my issue. No call backs - nothing. Thought your program was superior but this year it failed your customer. No issue with accessing the 2019.tax file even started numerous new 2020 tax files to test if there were any other issues. Same result watched the data files transferred but when I started in the income stage there was no 2019 data. Sad to say you made a mistake with this version. Previous years no issue. Would appreciate if your associates are disconnected that they call you back. Right now you are zero for three in customer satisfaction.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6305
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax is Excellent Was TurboTax Personal IRS 1140 reports via USPS mail for years. 2019 is the 1st year to use TurboTax Business 2019 and reported via USPS mail also. Ask an extension and final file in April 2020 without knowing that there was one digital error on the EIN number. Discovered Q4 2020 and refiled with corrected EIN number - did not have IRS response yet. So I hope I can file electronical via TurboTax Business 2019 trying get a response so I can file TurboTax Business 2020 properly afterwards.
Date published: 2021-03-15
Rated 5 out of 5 by from I love turbo tax I use turbo tax every year and I love the experience
Date published: 2021-03-15
Rated 4 out of 5 by from Taxes Simplified I have been using Turbo Tax for most of my adult life. I have found Turbo Tax be thorough and user-friendly software that the novice could file their taxes and receive the MAXIMUM REFUND!
Date published: 2021-03-15
Rated 4 out of 5 by from REVIEW IT WAS GOOD, NO COMPLAINTS EXCEPT MY REVIEW HAS TO BE A CERTIAN LENGTH LONG.
Date published: 2021-03-15
Rated 5 out of 5 by from TURBO TAX WAS GREAT TO WORK WITH WAS QUICK AND VERY HELPFUL! HELP WAS RIGHT AT MY FINGER TIPS AND IT EXPLAINED EVERYTHING
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is safer and easy It was very easy to follow instructions. If you run into a road block there are opportunities to help you make a choice. During this time of covid it is a peace of mind to be able to get this done without waiting in an office with other people
Date published: 2021-03-15
Rated 2 out of 5 by from More expensive than a personal tax consultant When you file electronically or efile, it costs far more than filing by mail or going through a tax accountant. Almost double for me to file through turbotax instead of a local tax consultant.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is pretty easy to use I appreciate the notes and help along the way I thought filling out taxes would be stressful but TurboTax makes it easy going for the most part.
Date published: 2021-03-15
Rated 5 out of 5 by from Nice and quick, seems better this year faster, simpler, didn't insist I do segments I was sure didn't apply.
Date published: 2021-03-15
Rated 1 out of 5 by from TurboTax Business 2019 to 2020 SW Transfer Issue After many attempts and numerous calls to Turbotax to resolve a data transfer from my 2019 TurboTax for Business to the 2020 version to decided to press ahead without a resolution. Three calls to Intuit associates were terminated mid-sentence in resolving my issue. No call backs - nothing. Thought your program was superior but this year it failed your customer. No issue with accessing the 2019.tax file even started numerous new 2020 tax files to test if there were any other issues. Same result watched the data files transferred but when I started in the income stage there was no 2019 data. Sad to say you made a mistake with this version. Previous years no issue. Would appreciate if your associates are disconnected that they call you back. Right now you are zero for three in customer satisfaction.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6305