TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
The_Ronald_AZ from
TurboTax Business is Very Good
The software is great for all types of company & Estate returns. And it generates to complicated K-1's in the process. The only problems I run into is when the IRS adds some new information requirement, or TurboTax (TT) adds a feature. Not sure what triggered it, but TT had a new Shareholder Basis worksheet for S-Corp's this year. That's positive, so the company and each shareholder would not need to calculate it manually, using data from the K-1 that TT generates anyway. But as with most new features (or requirements) there is an inconsistency with the IRS Guidelines on how to calculate the Tax Basis. I haven't found the answer as to who is right - but the TT Tax Experts are trying to help me find out the correct way to calculate it.
Date published: 2023-03-16
Rated 1 out of 5 by
Jay3393 from
Worse Every Year
8 years using turbotax started as a young adult it was quick it was easy...not anymore every other screen is asking for more money..sad. id give it zero stars
Date published: 2023-03-16
Rated 1 out of 5 by
Dean123164561532168413 from
Charged my credit card with incorrect info
They charged my credit card to file my return for state first, THEN FORCED me to make erroneous changes to my file before allowing me to submit. Thanks TurboTax. Won't be using again.
Date published: 2023-03-16
Rated 4 out of 5 by
rlrchat from
I use Turbo tax for ease
the only issue i have with Turbo Taxis that I always end up paying more than expected. when it says free it isn't etc.
Date published: 2023-03-16
Rated 3 out of 5 by
Loyal Tax Payer from
Turbo Tax is becoming expensive
Turbo Tax is becoming more expensive every year. This year I could not use my tax return to pay for my Turbo Tax fees. They insist on you upgrading every step of the way, which I get, but this is becoming more about money than it is helping people safely pay their taxes. I've been a loyal customer for years, and honestly, I will remain that way, because I have always used them. However as someone that has seen many changes and updates for Turbo Tax, at some point it becomes too much with everything else increasing in prices as well.
Date published: 2023-03-16
Rated 5 out of 5 by
Milushka from
excellent
Easy to use, can back and check information anytime, excellent security. I love it, recommend it.
Date published: 2023-03-16
Rated 5 out of 5 by
Phoenix Kitty from
Turbo Tax is easy
My taxes are very straight forward so Turbo Tax is fast
Date published: 2023-03-16
Rated 5 out of 5 by
Bernhard 1 from
Turbo Tax is Awesome
I love the product. It is very clear and simple enough to use.
Date published: 2023-03-16
Rated 5 out of 5 by
Ahooks81 from
Sweet
Easy and quick. Would recommend TurboTax to anyone
Date published: 2023-03-16
Rated 4 out of 5 by
CrazyMotoGurl from
Turbo Tax is super easy but
It's very easy, especially if you use it year after year. But it is getting more expensive and my situation hasn't changed. from 39$ to 119$... =( It is easy to use and has been accurate...so sticking with TurboTax.
All TurboTax® Offerings Reviews - Page 6305
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
The_Ronald_AZ from
TurboTax Business is Very Good
The software is great for all types of company & Estate returns. And it generates to complicated K-1's in the process. The only problems I run into is when the IRS adds some new information requirement, or TurboTax (TT) adds a feature. Not sure what triggered it, but TT had a new Shareholder Basis worksheet for S-Corp's this year. That's positive, so the company and each shareholder would not need to calculate it manually, using data from the K-1 that TT generates anyway. But as with most new features (or requirements) there is an inconsistency with the IRS Guidelines on how to calculate the Tax Basis. I haven't found the answer as to who is right - but the TT Tax Experts are trying to help me find out the correct way to calculate it.
Date published: 2023-03-16
Rated 1 out of 5 by
Jay3393 from
Worse Every Year
8 years using turbotax started as a young adult it was quick it was easy...not anymore every other screen is asking for more money..sad. id give it zero stars
Date published: 2023-03-16
Rated 1 out of 5 by
Dean123164561532168413 from
Charged my credit card with incorrect info
They charged my credit card to file my return for state first, THEN FORCED me to make erroneous changes to my file before allowing me to submit. Thanks TurboTax. Won't be using again.
Date published: 2023-03-16
Rated 4 out of 5 by
rlrchat from
I use Turbo tax for ease
the only issue i have with Turbo Taxis that I always end up paying more than expected. when it says free it isn't etc.
Date published: 2023-03-16
Rated 3 out of 5 by
Loyal Tax Payer from
Turbo Tax is becoming expensive
Turbo Tax is becoming more expensive every year. This year I could not use my tax return to pay for my Turbo Tax fees. They insist on you upgrading every step of the way, which I get, but this is becoming more about money than it is helping people safely pay their taxes. I've been a loyal customer for years, and honestly, I will remain that way, because I have always used them. However as someone that has seen many changes and updates for Turbo Tax, at some point it becomes too much with everything else increasing in prices as well.
Date published: 2023-03-16
Rated 5 out of 5 by
Milushka from
excellent
Easy to use, can back and check information anytime, excellent security. I love it, recommend it.
Date published: 2023-03-16
Rated 5 out of 5 by
Phoenix Kitty from
Turbo Tax is easy
My taxes are very straight forward so Turbo Tax is fast
Date published: 2023-03-16
Rated 5 out of 5 by
Bernhard 1 from
Turbo Tax is Awesome
I love the product. It is very clear and simple enough to use.
Date published: 2023-03-16
Rated 5 out of 5 by
Ahooks81 from
Sweet
Easy and quick. Would recommend TurboTax to anyone
Date published: 2023-03-16
Rated 4 out of 5 by
CrazyMotoGurl from
Turbo Tax is super easy but
It's very easy, especially if you use it year after year. But it is getting more expensive and my situation hasn't changed. from 39$ to 119$... =( It is easy to use and has been accurate...so sticking with TurboTax.
All TurboTax® Offerings Reviews - Page 6305
Date published: 2023-03-16