TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes life easier Ive started doing my taxes when i turned 18, although high school didn't give me much information on how to do taxes. Turbo tax makes everything so much easier and they guide you step by step on making sure you have all the information right. Every year i don't dread on doing my taxes anymore!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the way to go. Turbo Tax is very thorough. Made easier by using past years information.
Date published: 2021-03-01
Rated 4 out of 5 by from It Works I have used the product for years and never had too many problems. This year was a little different and I ended up paying prior to actually filing which I discovered was a mistake, when I finally had all the papers to finish filing, I went back and it wouldn't let me get past the payment option screen until I talked to a representative.
Date published: 2021-03-01
Rated 4 out of 5 by from Works well been using for awhile, always good and filled w info
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great used turbo tax deluxe and it was great and easy to follow instructions.
Date published: 2021-03-01
Rated 3 out of 5 by from A little disappointed this time I wanted the basic TurboTax and marked that every time I was questioned by the program but then at then end they didn't offer the $40.00 Turbotax and presented TurboTax Deluxe as my only option at $60.00 when I never said I wanted that. Very frustrating feels dishonest. But I am very happy the returns.
Date published: 2021-03-01
Rated 5 out of 5 by from Great! Easy! Simple, took a lot of pressure off!. . . . . .
Date published: 2021-03-01
Rated 3 out of 5 by from Not Sure If I Will Return to Turbo Tax If I hadn't been using Turbo Tax for the last 8 years, I might have shopped around for another service. My input was accurate; I checked, but Turbo Tax automatically doubled my state refund from last year. I received messages that did not apply to me. One example is when I was told that my mortgage interest could not be processed and I was given a code which was for businesses. When I checked my input, and 1098 they matched. Still I had to delete the original input and start over.There were several instances when I was told to revisit something and found the input to be accurate. Finally, when I started my taxes I noted that the cost for filing was $40, but when I finished 3 days later the cost had gone up to $60.Had I realized this would happen I would have filed through USAA where the cost is $40, but the format of the program seems to be different.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and easy Able to getting rid of the stress of doing taxes and leave your mind at ease
Date published: 2021-03-01
Rated 4 out of 5 by from Great Been using Turbo Tax now for 8 years. No complaints
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6305
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes life easier Ive started doing my taxes when i turned 18, although high school didn't give me much information on how to do taxes. Turbo tax makes everything so much easier and they guide you step by step on making sure you have all the information right. Every year i don't dread on doing my taxes anymore!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the way to go. Turbo Tax is very thorough. Made easier by using past years information.
Date published: 2021-03-01
Rated 4 out of 5 by from It Works I have used the product for years and never had too many problems. This year was a little different and I ended up paying prior to actually filing which I discovered was a mistake, when I finally had all the papers to finish filing, I went back and it wouldn't let me get past the payment option screen until I talked to a representative.
Date published: 2021-03-01
Rated 4 out of 5 by from Works well been using for awhile, always good and filled w info
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great used turbo tax deluxe and it was great and easy to follow instructions.
Date published: 2021-03-01
Rated 3 out of 5 by from A little disappointed this time I wanted the basic TurboTax and marked that every time I was questioned by the program but then at then end they didn't offer the $40.00 Turbotax and presented TurboTax Deluxe as my only option at $60.00 when I never said I wanted that. Very frustrating feels dishonest. But I am very happy the returns.
Date published: 2021-03-01
Rated 5 out of 5 by from Great! Easy! Simple, took a lot of pressure off!. . . . . .
Date published: 2021-03-01
Rated 3 out of 5 by from Not Sure If I Will Return to Turbo Tax If I hadn't been using Turbo Tax for the last 8 years, I might have shopped around for another service. My input was accurate; I checked, but Turbo Tax automatically doubled my state refund from last year. I received messages that did not apply to me. One example is when I was told that my mortgage interest could not be processed and I was given a code which was for businesses. When I checked my input, and 1098 they matched. Still I had to delete the original input and start over.There were several instances when I was told to revisit something and found the input to be accurate. Finally, when I started my taxes I noted that the cost for filing was $40, but when I finished 3 days later the cost had gone up to $60.Had I realized this would happen I would have filed through USAA where the cost is $40, but the format of the program seems to be different.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and easy Able to getting rid of the stress of doing taxes and leave your mind at ease
Date published: 2021-03-01
Rated 4 out of 5 by from Great Been using Turbo Tax now for 8 years. No complaints
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6305