TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from easy to use! Fast and easy to use, was able to file my federal and state taxes without leaving home.
Date published: 2021-03-16
Rated 1 out of 5 by from TurboTtax failed me this year After 20 years of using Turbo Tax with little difficulty, the 2020 software failed me. The state would not download and I had to get it emailed to me. After the returns were completed they would not transmit because the program kept asking for an update but the updater would not work. Even after manually updating, the forms would not transmit. Several hours of help on the telephone did not resolve the problem. In the end I printed and mailed the forms. Very disappointed with my 2020 Turbo Tax product. I should get my money back!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Product Simple to use. Thorough. Love the copy-over feature from prior years returns to help expedite process of completing the new tax year.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for 17 years, is great! I woud not use another service.
Date published: 2021-03-16
Rated 5 out of 5 by from 1099-B Import still needing some confusing inpput Smooth as always. However, RSU sales with form imported from Fidelity still required some manual inputs in cost adjustment. The UI is quite confusing after getting prompted from the checking process, not sure what needed to input even though all the information was input correctly in previous screen.
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX IS THE BEST I'VE USED OTHER SERVICES AND THIS BY FAR IS THE BEST AND EASIEST
Date published: 2021-03-16
Rated 5 out of 5 by from Tax preparation Its been awesome to get my taxes done without a hassle each year..
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is a great help. Without Turbo Tax I would have to go to get outside help.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Great ! I did have a question and They Heled me. It took a minute to get my message across but TurboTax kept on until They got it. I am really Satified with Turbo Tax !
Date published: 2021-03-16
Rated 5 out of 5 by from so easy and fast easy and fast for basic returns! Used the free version!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use! Fast and easy to use, was able to file my federal and state taxes without leaving home.
Date published: 2021-03-16
Rated 1 out of 5 by from TurboTtax failed me this year After 20 years of using Turbo Tax with little difficulty, the 2020 software failed me. The state would not download and I had to get it emailed to me. After the returns were completed they would not transmit because the program kept asking for an update but the updater would not work. Even after manually updating, the forms would not transmit. Several hours of help on the telephone did not resolve the problem. In the end I printed and mailed the forms. Very disappointed with my 2020 Turbo Tax product. I should get my money back!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Product Simple to use. Thorough. Love the copy-over feature from prior years returns to help expedite process of completing the new tax year.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for 17 years, is great! I woud not use another service.
Date published: 2021-03-16
Rated 5 out of 5 by from 1099-B Import still needing some confusing inpput Smooth as always. However, RSU sales with form imported from Fidelity still required some manual inputs in cost adjustment. The UI is quite confusing after getting prompted from the checking process, not sure what needed to input even though all the information was input correctly in previous screen.
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX IS THE BEST I'VE USED OTHER SERVICES AND THIS BY FAR IS THE BEST AND EASIEST
Date published: 2021-03-16
Rated 5 out of 5 by from Tax preparation Its been awesome to get my taxes done without a hassle each year..
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is a great help. Without Turbo Tax I would have to go to get outside help.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Great ! I did have a question and They Heled me. It took a minute to get my message across but TurboTax kept on until They got it. I am really Satified with Turbo Tax !
Date published: 2021-03-16
Rated 5 out of 5 by from so easy and fast easy and fast for basic returns! Used the free version!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6304