TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Peazer21 from
Easy as usual
Been using TurboTax for years - even had an issue (my fault) in 2019 and used TurboTax to fix and resend...then updated my 2020 taxes and TurboTax helped me to file ammended returns for a refund ;)
Date published: 2022-04-16
Rated 2 out of 5 by
Moviebuff01 from
Pain in the butt
The Free Edition takes you around in circles, doubles your income and screws up the amounts of the refunds. You have to go back and delete information and you can eventually get it to work. Then it ask about your AGI from the previous year and tells you you did not use Turbo Tax last year. You then go pull up the records showing where you filed with Turbo Tax and have to go through another big mess and hopefully your return will not be rejected.
Date published: 2022-04-16
Rated 5 out of 5 by
Prettylady58 from
Turbo Tax is awesome
i love turbo tax and the customer service is excellent and so friendly!
Date published: 2022-04-16
Rated 5 out of 5 by
CouCouboy from
TurboTax is Great!
Great experience, the tax expert was very helpful.
Date published: 2022-04-16
Rated 1 out of 5 by
fedupinuga from
NOT a great value, free was not an option
i dont see why i have to upgrade in order to file online just because i have an hsa
Date published: 2022-04-16
Rated 4 out of 5 by
OjymaOjo from
Major timesaver
I've been using this product for 5 years now, and it makes doing my taxes quick and easy.
Date published: 2022-04-16
Rated 5 out of 5 by
Fionammmmmmmmm from
TURBO TAX ROCKS!!!!!!
I love this every year! TURBO TAX is the bomb. Thank you.
Date published: 2022-04-16
Rated 5 out of 5 by
ctjoland from
TurboTax - great product!
I have used TurboTax for 20+ years. Always accurate and reliable
Date published: 2022-04-16
Rated 5 out of 5 by
Alex2128 from
Never lets me down.
Thank you Paula for reviewing and assisting me with my 2022 taxes. Super quick response to help with my issues.
Date published: 2022-04-16
Rated 5 out of 5 by
Scunc63 from
Ease of Turbotax
I first learned of Turbotax in 1996, and have used it for 23 of the past 26 years! I HATE doing taxes, but Turbotax' step-by-step process, and especially the side-box explanations, clear up so much confusion and make the process of completing my annual tax returns easier, and with confidence!
All TurboTax® Offerings Reviews - Page 6300
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Peazer21 from
Easy as usual
Been using TurboTax for years - even had an issue (my fault) in 2019 and used TurboTax to fix and resend...then updated my 2020 taxes and TurboTax helped me to file ammended returns for a refund ;)
Date published: 2022-04-16
Rated 2 out of 5 by
Moviebuff01 from
Pain in the butt
The Free Edition takes you around in circles, doubles your income and screws up the amounts of the refunds. You have to go back and delete information and you can eventually get it to work. Then it ask about your AGI from the previous year and tells you you did not use Turbo Tax last year. You then go pull up the records showing where you filed with Turbo Tax and have to go through another big mess and hopefully your return will not be rejected.
Date published: 2022-04-16
Rated 5 out of 5 by
Prettylady58 from
Turbo Tax is awesome
i love turbo tax and the customer service is excellent and so friendly!
Date published: 2022-04-16
Rated 5 out of 5 by
CouCouboy from
TurboTax is Great!
Great experience, the tax expert was very helpful.
Date published: 2022-04-16
Rated 1 out of 5 by
fedupinuga from
NOT a great value, free was not an option
i dont see why i have to upgrade in order to file online just because i have an hsa
Date published: 2022-04-16
Rated 4 out of 5 by
OjymaOjo from
Major timesaver
I've been using this product for 5 years now, and it makes doing my taxes quick and easy.
Date published: 2022-04-16
Rated 5 out of 5 by
Fionammmmmmmmm from
TURBO TAX ROCKS!!!!!!
I love this every year! TURBO TAX is the bomb. Thank you.
Date published: 2022-04-16
Rated 5 out of 5 by
ctjoland from
TurboTax - great product!
I have used TurboTax for 20+ years. Always accurate and reliable
Date published: 2022-04-16
Rated 5 out of 5 by
Alex2128 from
Never lets me down.
Thank you Paula for reviewing and assisting me with my 2022 taxes. Super quick response to help with my issues.
Date published: 2022-04-16
Rated 5 out of 5 by
Scunc63 from
Ease of Turbotax
I first learned of Turbotax in 1996, and have used it for 23 of the past 26 years! I HATE doing taxes, but Turbotax' step-by-step process, and especially the side-box explanations, clear up so much confusion and make the process of completing my annual tax returns easier, and with confidence!
All TurboTax® Offerings Reviews - Page 6300
Date published: 2022-04-16