TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo is the way to GO!!!!! I had to move over to my Laptop to continue filing due to my inability to access the site on my desktop. Terrified for a moment due to my last minute filing but I was able to login and proceed with filing. In the event someone can't access the site please provide some way to inform you (Turbotax) of the issue. I still don't know why I couldn't login but thank God it's over. Thanks for staying with me throughout the ordeal. Turbotax is very, very user-friendly!
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is a great program I have been using Turbo Tax for 15+ years. The program is easy to use, and walks you through everything, and offers tips and explanations. I highly recommend Turbo Tax.
Date published: 2022-10-16
Rated 5 out of 5 by from Got it done!!! We had to file an extension due to major transition this year, and still were not able to get to our 2021 taxes until 2 days before the extension deadline. Paul S was great, and worked with us from start to finish, a total of 7 hours. Yes, long and a bit arduous due to complex taxes situation, but having all of our documentation in order helped.
Date published: 2022-10-16
Rated 4 out of 5 by from TURBOTAX IS OK ADDED TO MANY STEPS TO COMPLETE A SECTION; TOO MUCH DUPLICATION; TRANSFER FROM INSTITUTIONS HAS NEVER WORKED FOR ME; TOO TIRING THIS YEAR..
Date published: 2022-10-16
Rated 5 out of 5 by from Pam 2021 ok- Have used Turbo Tax for 30+ yea ok ok ok ok ok o ok ok ok ok o k i
Date published: 2022-10-16
Rated 5 out of 5 by from great We had a live person, Gloria, help us and she was fabulous! We could not have done this without her.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is worth it I had some issues but was connected with Roxanne who was beyond helpful and helped with file and get everything taken care of!
Date published: 2022-10-16
Rated 5 out of 5 by from Great way to file taxes Wonderful and easy way to file. Third year using TurboTax and it's great!!!!
Date published: 2022-10-16
Rated 5 out of 5 by from Quick and Easy to Follow Quick and Easy to Follow thank you very much, hello
Date published: 2022-10-16
Rated 4 out of 5 by from Not too difficult to use if you know taxes Every year that I have usewd TurboTax, I enter the fact that a child is disabled. Every year when I go to my state return, the TurboTax software tells me that I have no disabled children and, if I do, I should return to the personal information of the federal return. I go as instructed and find that I entered the information correctly. When I go back to the state version, it tells me that I have no recognized disabled children again. EVERY YEAR, I have to override this software error. iI expect that this error will still exist next year as well. Some things don't ever change.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 6294
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is the way to GO!!!!! I had to move over to my Laptop to continue filing due to my inability to access the site on my desktop. Terrified for a moment due to my last minute filing but I was able to login and proceed with filing. In the event someone can't access the site please provide some way to inform you (Turbotax) of the issue. I still don't know why I couldn't login but thank God it's over. Thanks for staying with me throughout the ordeal. Turbotax is very, very user-friendly!
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is a great program I have been using Turbo Tax for 15+ years. The program is easy to use, and walks you through everything, and offers tips and explanations. I highly recommend Turbo Tax.
Date published: 2022-10-16
Rated 5 out of 5 by from Got it done!!! We had to file an extension due to major transition this year, and still were not able to get to our 2021 taxes until 2 days before the extension deadline. Paul S was great, and worked with us from start to finish, a total of 7 hours. Yes, long and a bit arduous due to complex taxes situation, but having all of our documentation in order helped.
Date published: 2022-10-16
Rated 4 out of 5 by from TURBOTAX IS OK ADDED TO MANY STEPS TO COMPLETE A SECTION; TOO MUCH DUPLICATION; TRANSFER FROM INSTITUTIONS HAS NEVER WORKED FOR ME; TOO TIRING THIS YEAR..
Date published: 2022-10-16
Rated 5 out of 5 by from Pam 2021 ok- Have used Turbo Tax for 30+ yea ok ok ok ok ok o ok ok ok ok o k i
Date published: 2022-10-16
Rated 5 out of 5 by from great We had a live person, Gloria, help us and she was fabulous! We could not have done this without her.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is worth it I had some issues but was connected with Roxanne who was beyond helpful and helped with file and get everything taken care of!
Date published: 2022-10-16
Rated 5 out of 5 by from Great way to file taxes Wonderful and easy way to file. Third year using TurboTax and it's great!!!!
Date published: 2022-10-16
Rated 5 out of 5 by from Quick and Easy to Follow Quick and Easy to Follow thank you very much, hello
Date published: 2022-10-16
Rated 4 out of 5 by from Not too difficult to use if you know taxes Every year that I have usewd TurboTax, I enter the fact that a child is disabled. Every year when I go to my state return, the TurboTax software tells me that I have no disabled children and, if I do, I should return to the personal information of the federal return. I go as instructed and find that I entered the information correctly. When I go back to the state version, it tells me that I have no recognized disabled children again. EVERY YEAR, I have to override this software error. iI expect that this error will still exist next year as well. Some things don't ever change.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 6294