TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Charged my credit card with incorrect info They charged my credit card to file my return for state first, THEN FORCED me to make erroneous changes to my file before allowing me to submit. Thanks TurboTax. Won't be using again.
Date published: 2023-03-16
Rated 4 out of 5 by from I use Turbo tax for ease the only issue i have with Turbo Taxis that I always end up paying more than expected. when it says free it isn't etc.
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo Tax is becoming expensive Turbo Tax is becoming more expensive every year. This year I could not use my tax return to pay for my Turbo Tax fees. They insist on you upgrading every step of the way, which I get, but this is becoming more about money than it is helping people safely pay their taxes. I've been a loyal customer for years, and honestly, I will remain that way, because I have always used them. However as someone that has seen many changes and updates for Turbo Tax, at some point it becomes too much with everything else increasing in prices as well.
Date published: 2023-03-16
Rated 5 out of 5 by from excellent Easy to use, can back and check information anytime, excellent security. I love it, recommend it.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is easy My taxes are very straight forward so Turbo Tax is fast
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome I love the product. It is very clear and simple enough to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Sweet Easy and quick. Would recommend TurboTax to anyone
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is super easy but It's very easy, especially if you use it year after year. But it is getting more expensive and my situation hasn't changed. from 39$ to 119$... =( It is easy to use and has been accurate...so sticking with TurboTax.
Date published: 2023-03-16
Rated 5 out of 5 by from Thanks, Lawrence Lawrence was very helpful, thorough, and informative.
Date published: 2023-03-16
Rated 4 out of 5 by from Needs Some Work I had $150 in Foreign Taxes Paid. I was prompted to do a lot of work even though the number was under the reporting requirement of $300.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6290
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Charged my credit card with incorrect info They charged my credit card to file my return for state first, THEN FORCED me to make erroneous changes to my file before allowing me to submit. Thanks TurboTax. Won't be using again.
Date published: 2023-03-16
Rated 4 out of 5 by from I use Turbo tax for ease the only issue i have with Turbo Taxis that I always end up paying more than expected. when it says free it isn't etc.
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo Tax is becoming expensive Turbo Tax is becoming more expensive every year. This year I could not use my tax return to pay for my Turbo Tax fees. They insist on you upgrading every step of the way, which I get, but this is becoming more about money than it is helping people safely pay their taxes. I've been a loyal customer for years, and honestly, I will remain that way, because I have always used them. However as someone that has seen many changes and updates for Turbo Tax, at some point it becomes too much with everything else increasing in prices as well.
Date published: 2023-03-16
Rated 5 out of 5 by from excellent Easy to use, can back and check information anytime, excellent security. I love it, recommend it.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is easy My taxes are very straight forward so Turbo Tax is fast
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome I love the product. It is very clear and simple enough to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Sweet Easy and quick. Would recommend TurboTax to anyone
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is super easy but It's very easy, especially if you use it year after year. But it is getting more expensive and my situation hasn't changed. from 39$ to 119$... =( It is easy to use and has been accurate...so sticking with TurboTax.
Date published: 2023-03-16
Rated 5 out of 5 by from Thanks, Lawrence Lawrence was very helpful, thorough, and informative.
Date published: 2023-03-16
Rated 4 out of 5 by from Needs Some Work I had $150 in Foreign Taxes Paid. I was prompted to do a lot of work even though the number was under the reporting requirement of $300.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6290