TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 3 out of 5 by
cositas2023 from
TurboTax is ok
One of the live experts recommended starting all over again after I had spent 4 hours doing the taxes. Within an hour or so of redoing it, she sent me to another representative as she did not know how to help me during the income portion. In total, I spend 7 hours doing the income tax.
Date published: 2023-03-16
Rated 5 out of 5 by
anon4tax from
Turbo Tax fixed the issue with oil royalties.
I left for a CPA when the software was convinced I was a celebrity. The cost to use TurboTax Deluxe this year, was half of my earnings. Ridiculous, but worth being able to say I'm in Oil.
Date published: 2023-03-16
Rated 2 out of 5 by
dvinther from
Could not delete CA Form 3554
All was good until we could not delete CA Form 3554. Very frustrating. Had to play with form to make it go away. Not sure what I did, but I eventually cleared error. Error needs to be fixed!!!!!!
Date published: 2023-03-16
Rated 2 out of 5 by
Bakinggirl from
Not so great this year
I had so many problems with this years turbo tax. I had to ask 3 seprate times fo help, All lasting over 1.5 hours. Eventually, I had to delete all my work and enter everything manually. Everyone I spoke to was kind and understanding, and as helpful as they could be, but i really hope this gets cleared up....
Date published: 2023-03-16
Rated 5 out of 5 by
kbby from
Love TurboTax
I've been using TurboTax for most of my adult life and love it! It is so easy to use and they add new helpful features each year.
Date published: 2023-03-16
Rated 1 out of 5 by
Kevo_38 from
Turbo tax is great
The tax pro that assisted me with my return was excellent. thank you Latoya!!
Date published: 2023-03-16
Rated 5 out of 5 by
Lashy from
Love TurboTax
6th year with Turbotax and I'll stick with them for life. The process was so easy despite my returns being more challenging and the website is very interactive.
Date published: 2023-03-16
Rated 5 out of 5 by
B and D 137 from
Turbo Tax is reliable
I have been using Turbo Tax for at least 20 plus years and it seems to get easier to use each year.
Date published: 2023-03-16
Rated 5 out of 5 by
Darren Darren from
Turbotax is Awesome!
I have been using Turbotax for years now and it seems to get more intuitive.
Date published: 2023-03-16
Rated 2 out of 5 by
Toriii306 from
Soo many fees!!!!
I'm a long-time user of turbo tax. I've bee using their services for 7 years. Ive never been charged this much to file, absolutely ridiculous. I wiped the tax return and re-entered in all my information but I was still being charged over 150 dollars for my return. Im charged 60 dollars each to file state and Federal. I helped my roommates file with Turbotax, and they were only charged the 39-dollar deposit fee being the first time they've filed. I recommended them and now I regret it. File with Turbotax once and file somewhere else to avoid all the fees!!
All TurboTax® Offerings Reviews - Page 6284
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
cositas2023 from
TurboTax is ok
One of the live experts recommended starting all over again after I had spent 4 hours doing the taxes. Within an hour or so of redoing it, she sent me to another representative as she did not know how to help me during the income portion. In total, I spend 7 hours doing the income tax.
Date published: 2023-03-16
Rated 5 out of 5 by
anon4tax from
Turbo Tax fixed the issue with oil royalties.
I left for a CPA when the software was convinced I was a celebrity. The cost to use TurboTax Deluxe this year, was half of my earnings. Ridiculous, but worth being able to say I'm in Oil.
Date published: 2023-03-16
Rated 2 out of 5 by
dvinther from
Could not delete CA Form 3554
All was good until we could not delete CA Form 3554. Very frustrating. Had to play with form to make it go away. Not sure what I did, but I eventually cleared error. Error needs to be fixed!!!!!!
Date published: 2023-03-16
Rated 2 out of 5 by
Bakinggirl from
Not so great this year
I had so many problems with this years turbo tax. I had to ask 3 seprate times fo help, All lasting over 1.5 hours. Eventually, I had to delete all my work and enter everything manually. Everyone I spoke to was kind and understanding, and as helpful as they could be, but i really hope this gets cleared up....
Date published: 2023-03-16
Rated 5 out of 5 by
kbby from
Love TurboTax
I've been using TurboTax for most of my adult life and love it! It is so easy to use and they add new helpful features each year.
Date published: 2023-03-16
Rated 1 out of 5 by
Kevo_38 from
Turbo tax is great
The tax pro that assisted me with my return was excellent. thank you Latoya!!
Date published: 2023-03-16
Rated 5 out of 5 by
Lashy from
Love TurboTax
6th year with Turbotax and I'll stick with them for life. The process was so easy despite my returns being more challenging and the website is very interactive.
Date published: 2023-03-16
Rated 5 out of 5 by
B and D 137 from
Turbo Tax is reliable
I have been using Turbo Tax for at least 20 plus years and it seems to get easier to use each year.
Date published: 2023-03-16
Rated 5 out of 5 by
Darren Darren from
Turbotax is Awesome!
I have been using Turbotax for years now and it seems to get more intuitive.
Date published: 2023-03-16
Rated 2 out of 5 by
Toriii306 from
Soo many fees!!!!
I'm a long-time user of turbo tax. I've bee using their services for 7 years. Ive never been charged this much to file, absolutely ridiculous. I wiped the tax return and re-entered in all my information but I was still being charged over 150 dollars for my return. Im charged 60 dollars each to file state and Federal. I helped my roommates file with Turbotax, and they were only charged the 39-dollar deposit fee being the first time they've filed. I recommended them and now I regret it. File with Turbotax once and file somewhere else to avoid all the fees!!
All TurboTax® Offerings Reviews - Page 6284
Date published: 2023-03-16