TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from TurboTax is ok One of the live experts recommended starting all over again after I had spent 4 hours doing the taxes. Within an hour or so of redoing it, she sent me to another representative as she did not know how to help me during the income portion. In total, I spend 7 hours doing the income tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax fixed the issue with oil royalties. I left for a CPA when the software was convinced I was a celebrity. The cost to use TurboTax Deluxe this year, was half of my earnings. Ridiculous, but worth being able to say I'm in Oil.
Date published: 2023-03-16
Rated 2 out of 5 by from Could not delete CA Form 3554 All was good until we could not delete CA Form 3554. Very frustrating. Had to play with form to make it go away. Not sure what I did, but I eventually cleared error. Error needs to be fixed!!!!!!
Date published: 2023-03-16
Rated 2 out of 5 by from Not so great this year I had so many problems with this years turbo tax. I had to ask 3 seprate times fo help, All lasting over 1.5 hours. Eventually, I had to delete all my work and enter everything manually. Everyone I spoke to was kind and understanding, and as helpful as they could be, but i really hope this gets cleared up....
Date published: 2023-03-16
Rated 5 out of 5 by from Love TurboTax I've been using TurboTax for most of my adult life and love it! It is so easy to use and they add new helpful features each year.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo tax is great The tax pro that assisted me with my return was excellent. thank you Latoya!!
Date published: 2023-03-16
Rated 5 out of 5 by from Love TurboTax 6th year with Turbotax and I'll stick with them for life. The process was so easy despite my returns being more challenging and the website is very interactive.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is reliable I have been using Turbo Tax for at least 20 plus years and it seems to get easier to use each year.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbotax is Awesome! I have been using Turbotax for years now and it seems to get more intuitive.
Date published: 2023-03-16
Rated 2 out of 5 by from Soo many fees!!!! I'm a long-time user of turbo tax. I've bee using their services for 7 years. Ive never been charged this much to file, absolutely ridiculous. I wiped the tax return and re-entered in all my information but I was still being charged over 150 dollars for my return. Im charged 60 dollars each to file state and Federal. I helped my roommates file with Turbotax, and they were only charged the 39-dollar deposit fee being the first time they've filed. I recommended them and now I regret it. File with Turbotax once and file somewhere else to avoid all the fees!!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6284
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is ok One of the live experts recommended starting all over again after I had spent 4 hours doing the taxes. Within an hour or so of redoing it, she sent me to another representative as she did not know how to help me during the income portion. In total, I spend 7 hours doing the income tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax fixed the issue with oil royalties. I left for a CPA when the software was convinced I was a celebrity. The cost to use TurboTax Deluxe this year, was half of my earnings. Ridiculous, but worth being able to say I'm in Oil.
Date published: 2023-03-16
Rated 2 out of 5 by from Could not delete CA Form 3554 All was good until we could not delete CA Form 3554. Very frustrating. Had to play with form to make it go away. Not sure what I did, but I eventually cleared error. Error needs to be fixed!!!!!!
Date published: 2023-03-16
Rated 2 out of 5 by from Not so great this year I had so many problems with this years turbo tax. I had to ask 3 seprate times fo help, All lasting over 1.5 hours. Eventually, I had to delete all my work and enter everything manually. Everyone I spoke to was kind and understanding, and as helpful as they could be, but i really hope this gets cleared up....
Date published: 2023-03-16
Rated 5 out of 5 by from Love TurboTax I've been using TurboTax for most of my adult life and love it! It is so easy to use and they add new helpful features each year.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo tax is great The tax pro that assisted me with my return was excellent. thank you Latoya!!
Date published: 2023-03-16
Rated 5 out of 5 by from Love TurboTax 6th year with Turbotax and I'll stick with them for life. The process was so easy despite my returns being more challenging and the website is very interactive.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is reliable I have been using Turbo Tax for at least 20 plus years and it seems to get easier to use each year.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbotax is Awesome! I have been using Turbotax for years now and it seems to get more intuitive.
Date published: 2023-03-16
Rated 2 out of 5 by from Soo many fees!!!! I'm a long-time user of turbo tax. I've bee using their services for 7 years. Ive never been charged this much to file, absolutely ridiculous. I wiped the tax return and re-entered in all my information but I was still being charged over 150 dollars for my return. Im charged 60 dollars each to file state and Federal. I helped my roommates file with Turbotax, and they were only charged the 39-dollar deposit fee being the first time they've filed. I recommended them and now I regret it. File with Turbotax once and file somewhere else to avoid all the fees!!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6284