TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
JOHN22805 from
TURBOTAX WAS OK
MY OVERALL FEELING IS THAT TURBOTAX NEEDS TO UPDATE AND SIMPLIFY SOME ASPECTS OF THIS SERVICE. THE TAX EXPERT SEEMED FINE AND I'M SURE HE IS KNOWLEDGEABLE WITH TAX LAWS PERTAINING TO OTHER STATES, BUT ONCE AGAIN THE LAG IN COMMUNICATION WAS DIFFICULT FOR THE BOTH OF US. IM CONFIDENT THAT JAMES DID A GREAT JOB FOR ME.
Date published: 2022-04-03
Rated 5 out of 5 by
AraStef10 from
Turbo Tax is user friendly
Its very user friendly and it helps us to understand what we are doing
Date published: 2022-04-03
Rated 5 out of 5 by
Luna6511 from
Awesome!
It was so easy to navigate. I recommend everyone to file their taxes using TurboTax.
Date published: 2022-04-03
Rated 2 out of 5 by
Vibow from
Not what it use to be
The interface if getting clunky and confusing. Income is grouped together versus shown on separate lines. Had to use Google several times to figure out answers to confusing questions that wasn't adequately supported by Turbo Tax in the help guide. Would delete sections that would magically reappear. Used Turbo for years but the last two have been painful.
Date published: 2022-04-03
Rated 5 out of 5 by
MICarGuy from
Turbo Tax was very easy to use!
Turbo Tax was very easy to use. It was quick, simple,and the helpful information answers were easy to understand.
Date published: 2022-04-03
Rated 5 out of 5 by
vjkane from
Excellent in all respects!
This is the first time I've had to file 2 state returns and they are very different from each other. All questions were easy to understand and easy to answer.
Date published: 2022-04-03
Rated 5 out of 5 by
TAPHISCO from
TURBO TAX is VERY SIMPLE TO USE
Very satisfied with the live help expert help. They are friendly and helpful
Date published: 2022-04-03
Rated 1 out of 5 by
Sherriff of Flavortown from
Function over presentation.
What pathetic loser has a desire to see their review featured on a website? Whatever. Been using TurboTax for almost a decade now(?) This is the last year. Your site has only gotten worse, many times unable to load a page due to a need to show cringey java animations, even after I started the tax process. The pages wont load, or lock up my browser entirely. My tax expert left me hanging for over a week, almost two, but I would not be surprised if his side of this joke of a website was a frustrating to use as mine. The continual add-on fees are absurd too.
Date published: 2022-04-03
Rated 5 out of 5 by
Kaffekiks from
Repeat customer! Love this company!
Have used TurboTax for many, many years. Ease of filing is amazing.
Date published: 2022-04-03
Rated 4 out of 5 by
dan long time user from
There is no reason to CHARGE for filing NJ return
Please stop charging for NJ state return. It should be included.
All TurboTax® Offerings Reviews - Page 6284
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
JOHN22805 from
TURBOTAX WAS OK
MY OVERALL FEELING IS THAT TURBOTAX NEEDS TO UPDATE AND SIMPLIFY SOME ASPECTS OF THIS SERVICE. THE TAX EXPERT SEEMED FINE AND I'M SURE HE IS KNOWLEDGEABLE WITH TAX LAWS PERTAINING TO OTHER STATES, BUT ONCE AGAIN THE LAG IN COMMUNICATION WAS DIFFICULT FOR THE BOTH OF US. IM CONFIDENT THAT JAMES DID A GREAT JOB FOR ME.
Date published: 2022-04-03
Rated 5 out of 5 by
AraStef10 from
Turbo Tax is user friendly
Its very user friendly and it helps us to understand what we are doing
Date published: 2022-04-03
Rated 5 out of 5 by
Luna6511 from
Awesome!
It was so easy to navigate. I recommend everyone to file their taxes using TurboTax.
Date published: 2022-04-03
Rated 2 out of 5 by
Vibow from
Not what it use to be
The interface if getting clunky and confusing. Income is grouped together versus shown on separate lines. Had to use Google several times to figure out answers to confusing questions that wasn't adequately supported by Turbo Tax in the help guide. Would delete sections that would magically reappear. Used Turbo for years but the last two have been painful.
Date published: 2022-04-03
Rated 5 out of 5 by
MICarGuy from
Turbo Tax was very easy to use!
Turbo Tax was very easy to use. It was quick, simple,and the helpful information answers were easy to understand.
Date published: 2022-04-03
Rated 5 out of 5 by
vjkane from
Excellent in all respects!
This is the first time I've had to file 2 state returns and they are very different from each other. All questions were easy to understand and easy to answer.
Date published: 2022-04-03
Rated 5 out of 5 by
TAPHISCO from
TURBO TAX is VERY SIMPLE TO USE
Very satisfied with the live help expert help. They are friendly and helpful
Date published: 2022-04-03
Rated 1 out of 5 by
Sherriff of Flavortown from
Function over presentation.
What pathetic loser has a desire to see their review featured on a website? Whatever. Been using TurboTax for almost a decade now(?) This is the last year. Your site has only gotten worse, many times unable to load a page due to a need to show cringey java animations, even after I started the tax process. The pages wont load, or lock up my browser entirely. My tax expert left me hanging for over a week, almost two, but I would not be surprised if his side of this joke of a website was a frustrating to use as mine. The continual add-on fees are absurd too.
Date published: 2022-04-03
Rated 5 out of 5 by
Kaffekiks from
Repeat customer! Love this company!
Have used TurboTax for many, many years. Ease of filing is amazing.
Date published: 2022-04-03
Rated 4 out of 5 by
dan long time user from
There is no reason to CHARGE for filing NJ return
Please stop charging for NJ state return. It should be included.
All TurboTax® Offerings Reviews - Page 6284
Date published: 2022-04-03