TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Is Excellent! Turbo Tax software is a very useful tool to prepare taxes. I have been using Turbo Tax for over 10 years to enter and file my taxes and I have never had a problem. I highly recommend the software.
Date published: 2023-03-16
Rated 4 out of 5 by from Makes it easier, but it's more pricey every year I like using TurboTax every year because a lot of my information is already stored, and I do not have to start from scratch. The only thing I feel is a downfall is that it is more expensive yearly.
Date published: 2023-03-16
Rated 5 out of 5 by from Pretty Simple The Turbo Tax Expert I worked with was extremely helpful. The only thing I would suggest changing is making it seem like your experts are all CPA's with an average of 12 years experience.
Date published: 2023-03-16
Rated 5 out of 5 by from This process was so easy and FAST!!! This was the fastest I've ever filed taxes thanks to TurboTax. Ana was amazing, she answered all of my questions and did a great job!
Date published: 2023-03-16
Rated 1 out of 5 by from Not as happy as last year The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by from Lied about discount I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by from Wish I would have filed sooner! I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
Rated 2 out of 5 by from nothing but trouble trying to process with the CD I've had major issues trying to load the CD this year. Still unable to process the State - I've paid for it and it shows that it's been downloaded..... try to process and I go right back to download.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy Helped me figure out what I needed to do a corporate return
Date published: 2023-03-16
Rated 5 out of 5 by from Been using for years and will continue to I have been using TurboTax for years and I will continue to. It is so fast and easy but if you need help it is available. I absolutely recommend it for everyone.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6280
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is Excellent! Turbo Tax software is a very useful tool to prepare taxes. I have been using Turbo Tax for over 10 years to enter and file my taxes and I have never had a problem. I highly recommend the software.
Date published: 2023-03-16
Rated 4 out of 5 by from Makes it easier, but it's more pricey every year I like using TurboTax every year because a lot of my information is already stored, and I do not have to start from scratch. The only thing I feel is a downfall is that it is more expensive yearly.
Date published: 2023-03-16
Rated 5 out of 5 by from Pretty Simple The Turbo Tax Expert I worked with was extremely helpful. The only thing I would suggest changing is making it seem like your experts are all CPA's with an average of 12 years experience.
Date published: 2023-03-16
Rated 5 out of 5 by from This process was so easy and FAST!!! This was the fastest I've ever filed taxes thanks to TurboTax. Ana was amazing, she answered all of my questions and did a great job!
Date published: 2023-03-16
Rated 1 out of 5 by from Not as happy as last year The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by from Lied about discount I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by from Wish I would have filed sooner! I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
Rated 2 out of 5 by from nothing but trouble trying to process with the CD I've had major issues trying to load the CD this year. Still unable to process the State - I've paid for it and it shows that it's been downloaded..... try to process and I go right back to download.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy Helped me figure out what I needed to do a corporate return
Date published: 2023-03-16
Rated 5 out of 5 by from Been using for years and will continue to I have been using TurboTax for years and I will continue to. It is so fast and easy but if you need help it is available. I absolutely recommend it for everyone.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6280