TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Fast and Easy. My experience was fast easy. Filing was a snap of my finger.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo is Awesome!!! Very Helpful. Userfriendly! Everyone I've spoken with is accommodating, courteous, and professional.
Date published: 2021-04-19
Rated 3 out of 5 by from Too expensive I paid $161 to file my taxes using Turbo Tax. My income is less than $20,000 and I didn't see any promotion to use Turbo Tax for free.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is very helpful and easy to use I enjoy using Turbo Tax, this is a very user friendly system. Questions are answered fast, guided through various sections, such as entering your own banking info for 1099-INT. Have used Turbo Tax for several years.
Date published: 2021-04-19
Rated 5 out of 5 by from Fast and easy to use Using TurboTax to file my taxes took a total of maybe 30 minutes or so. Being a college student means that I have a lot on my plate, and not much time on my hands as a result. TurboTax was extremely helpful!
Date published: 2021-04-19
Rated 5 out of 5 by from Very easy and free! Very easy and free! I loved that TurboTax is free, and only took 20 minutes or so.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax has gotten better every year. I had no need this time but in the past they were most helpful/
Date published: 2021-04-19
Rated 5 out of 5 by from Thank you My case was a very hard or in some ways different from some of the cases you guys deal with but my tax expert Was very patient and had very good communication skills. all there is to say is I know more than I did before thank you.
Date published: 2021-04-19
Rated 5 out of 5 by from Super helpful! Really walks you through it and makes it easy to use.
Date published: 2021-04-19
Rated 4 out of 5 by from First Time User Overall good experience, but the process was slow for this retiree with average computer knowledge. A video-type introduction to the menus and tutorials would have been helpful. Fortunately, I had help from an experienced Turbotax user. The step-by-step process worked well, but later I transitioned to using the list of forms for the federal and CA state returns.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 6278
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Fast and Easy. My experience was fast easy. Filing was a snap of my finger.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo is Awesome!!! Very Helpful. Userfriendly! Everyone I've spoken with is accommodating, courteous, and professional.
Date published: 2021-04-19
Rated 3 out of 5 by from Too expensive I paid $161 to file my taxes using Turbo Tax. My income is less than $20,000 and I didn't see any promotion to use Turbo Tax for free.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is very helpful and easy to use I enjoy using Turbo Tax, this is a very user friendly system. Questions are answered fast, guided through various sections, such as entering your own banking info for 1099-INT. Have used Turbo Tax for several years.
Date published: 2021-04-19
Rated 5 out of 5 by from Fast and easy to use Using TurboTax to file my taxes took a total of maybe 30 minutes or so. Being a college student means that I have a lot on my plate, and not much time on my hands as a result. TurboTax was extremely helpful!
Date published: 2021-04-19
Rated 5 out of 5 by from Very easy and free! Very easy and free! I loved that TurboTax is free, and only took 20 minutes or so.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax has gotten better every year. I had no need this time but in the past they were most helpful/
Date published: 2021-04-19
Rated 5 out of 5 by from Thank you My case was a very hard or in some ways different from some of the cases you guys deal with but my tax expert Was very patient and had very good communication skills. all there is to say is I know more than I did before thank you.
Date published: 2021-04-19
Rated 5 out of 5 by from Super helpful! Really walks you through it and makes it easy to use.
Date published: 2021-04-19
Rated 4 out of 5 by from First Time User Overall good experience, but the process was slow for this retiree with average computer knowledge. A video-type introduction to the menus and tutorials would have been helpful. Fortunately, I had help from an experienced Turbotax user. The step-by-step process worked well, but later I transitioned to using the list of forms for the federal and CA state returns.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 6278