TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
TTTK from
TurboTax is excellent!
I have purchased a wrong version to work on my tax return. I called Live Tax Experts and they helped me resolve the problem right away. I have been using Turbo Tax for years as the software is very user friendly. Their help and support are always very prompt as their team are very knowledage! Thank you Turbox Tax!
Date published: 2022-04-10
Rated 5 out of 5 by
krabiela from
Always use & Always Happy :)
Turbotax makes taxes so much easier and affordable!!
Date published: 2022-04-10
Rated 5 out of 5 by
McKlumzee from
it was easier than doing it by myself
It walked me through all the steps quickly and easily, with good guidance along the way
Date published: 2022-04-10
Rated 3 out of 5 by
D987654321 from
It's ok but seems like it gets worse each year
I have the turbotax desktop product for Mac and I found it worked ok but not great. It does not allow you to e-file an extension request, which is ridiculous. It also had a difficult time when I realized I would be better off itemizing rather than using the standard deduction (I guess it's understandable, if annoying, that TT isn't capable of running the itemized vs standard analysis taking state taxes into account but once I did it for myself it kept defaulting my charitable contributions back into the above the line deduction and then giving me error codes because of that, which did not inspire confidence). I also found it difficult to navigate because some topics were hard to find or presented in odd places-- like requesting an extension, or getting your refund as savings bonds. I also don't understand why when I get a decent sized refund year after year TT insists I should be paying estimated tax and prints out vouchers for me but I just throw those away. And the treatment of 529 funds and qualified education expenses also just seemed way wrong so I had to delete those forms from my return too. I don't think I would trust the online support community for a difficult question but I did not try paying for support.
Date published: 2022-04-10
Rated 5 out of 5 by
wsinn2000 from
turbotax is awesome!
Turbotax is easy to use and as long as you can follow directions, you can do your own taxes!
Date published: 2022-04-10
Rated 5 out of 5 by
MW2350 from
MAKES DOING TAXES LESS PAINFUL
QUICK AND EASY, DONE IN UNDER AN HOUR. WOULD RECOMMEND TO EVERYONE
Date published: 2022-04-10
Rated 5 out of 5 by
JDOG2883 from
Turbo Tax Never Disappoints
Have Been using Turbo Tax for years and am very satisfied.
Date published: 2022-04-10
Rated 5 out of 5 by
Flim flam from
It's great
It was idiot proof real easy to follow, would recommend
Date published: 2022-04-10
Rated 4 out of 5 by
Breenwest from
Turbo tax works
As long as you're willing to work with Turbo tax, you can complete your taxes. It doesn't like us to put in the numbers but some of us do and we should be given that option instead of having to search for it.
Date published: 2022-04-10
Rated 5 out of 5 by
TEKOND from
Turbo Tax is great
Turbo Tax has always been our go-to tax program. It is very easy to use and can be done quickly.
All TurboTax® Offerings Reviews - Page 6267
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TTTK from
TurboTax is excellent!
I have purchased a wrong version to work on my tax return. I called Live Tax Experts and they helped me resolve the problem right away. I have been using Turbo Tax for years as the software is very user friendly. Their help and support are always very prompt as their team are very knowledage! Thank you Turbox Tax!
Date published: 2022-04-10
Rated 5 out of 5 by
krabiela from
Always use & Always Happy :)
Turbotax makes taxes so much easier and affordable!!
Date published: 2022-04-10
Rated 5 out of 5 by
McKlumzee from
it was easier than doing it by myself
It walked me through all the steps quickly and easily, with good guidance along the way
Date published: 2022-04-10
Rated 3 out of 5 by
D987654321 from
It's ok but seems like it gets worse each year
I have the turbotax desktop product for Mac and I found it worked ok but not great. It does not allow you to e-file an extension request, which is ridiculous. It also had a difficult time when I realized I would be better off itemizing rather than using the standard deduction (I guess it's understandable, if annoying, that TT isn't capable of running the itemized vs standard analysis taking state taxes into account but once I did it for myself it kept defaulting my charitable contributions back into the above the line deduction and then giving me error codes because of that, which did not inspire confidence). I also found it difficult to navigate because some topics were hard to find or presented in odd places-- like requesting an extension, or getting your refund as savings bonds. I also don't understand why when I get a decent sized refund year after year TT insists I should be paying estimated tax and prints out vouchers for me but I just throw those away. And the treatment of 529 funds and qualified education expenses also just seemed way wrong so I had to delete those forms from my return too. I don't think I would trust the online support community for a difficult question but I did not try paying for support.
Date published: 2022-04-10
Rated 5 out of 5 by
wsinn2000 from
turbotax is awesome!
Turbotax is easy to use and as long as you can follow directions, you can do your own taxes!
Date published: 2022-04-10
Rated 5 out of 5 by
MW2350 from
MAKES DOING TAXES LESS PAINFUL
QUICK AND EASY, DONE IN UNDER AN HOUR. WOULD RECOMMEND TO EVERYONE
Date published: 2022-04-10
Rated 5 out of 5 by
JDOG2883 from
Turbo Tax Never Disappoints
Have Been using Turbo Tax for years and am very satisfied.
Date published: 2022-04-10
Rated 5 out of 5 by
Flim flam from
It's great
It was idiot proof real easy to follow, would recommend
Date published: 2022-04-10
Rated 4 out of 5 by
Breenwest from
Turbo tax works
As long as you're willing to work with Turbo tax, you can complete your taxes. It doesn't like us to put in the numbers but some of us do and we should be given that option instead of having to search for it.
Date published: 2022-04-10
Rated 5 out of 5 by
TEKOND from
Turbo Tax is great
Turbo Tax has always been our go-to tax program. It is very easy to use and can be done quickly.
All TurboTax® Offerings Reviews - Page 6267
Date published: 2022-04-10