TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is excellent! I have purchased a wrong version to work on my tax return. I called Live Tax Experts and they helped me resolve the problem right away. I have been using Turbo Tax for years as the software is very user friendly. Their help and support are always very prompt as their team are very knowledage! Thank you Turbox Tax!
Date published: 2022-04-10
Rated 5 out of 5 by from Always use & Always Happy :) Turbotax makes taxes so much easier and affordable!!
Date published: 2022-04-10
Rated 5 out of 5 by from it was easier than doing it by myself It walked me through all the steps quickly and easily, with good guidance along the way
Date published: 2022-04-10
Rated 3 out of 5 by from It's ok but seems like it gets worse each year I have the turbotax desktop product for Mac and I found it worked ok but not great. It does not allow you to e-file an extension request, which is ridiculous. It also had a difficult time when I realized I would be better off itemizing rather than using the standard deduction (I guess it's understandable, if annoying, that TT isn't capable of running the itemized vs standard analysis taking state taxes into account but once I did it for myself it kept defaulting my charitable contributions back into the above the line deduction and then giving me error codes because of that, which did not inspire confidence). I also found it difficult to navigate because some topics were hard to find or presented in odd places-- like requesting an extension, or getting your refund as savings bonds. I also don't understand why when I get a decent sized refund year after year TT insists I should be paying estimated tax and prints out vouchers for me but I just throw those away. And the treatment of 529 funds and qualified education expenses also just seemed way wrong so I had to delete those forms from my return too. I don't think I would trust the online support community for a difficult question but I did not try paying for support.
Date published: 2022-04-10
Rated 5 out of 5 by from turbotax is awesome! Turbotax is easy to use and as long as you can follow directions, you can do your own taxes!
Date published: 2022-04-10
Rated 5 out of 5 by from MAKES DOING TAXES LESS PAINFUL QUICK AND EASY, DONE IN UNDER AN HOUR. WOULD RECOMMEND TO EVERYONE
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Never Disappoints Have Been using Turbo Tax for years and am very satisfied.
Date published: 2022-04-10
Rated 5 out of 5 by from It's great It was idiot proof real easy to follow, would recommend
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax works As long as you're willing to work with Turbo tax, you can complete your taxes. It doesn't like us to put in the numbers but some of us do and we should be given that option instead of having to search for it.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax has always been our go-to tax program. It is very easy to use and can be done quickly.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is excellent! I have purchased a wrong version to work on my tax return. I called Live Tax Experts and they helped me resolve the problem right away. I have been using Turbo Tax for years as the software is very user friendly. Their help and support are always very prompt as their team are very knowledage! Thank you Turbox Tax!
Date published: 2022-04-10
Rated 5 out of 5 by from Always use & Always Happy :) Turbotax makes taxes so much easier and affordable!!
Date published: 2022-04-10
Rated 5 out of 5 by from it was easier than doing it by myself It walked me through all the steps quickly and easily, with good guidance along the way
Date published: 2022-04-10
Rated 3 out of 5 by from It's ok but seems like it gets worse each year I have the turbotax desktop product for Mac and I found it worked ok but not great. It does not allow you to e-file an extension request, which is ridiculous. It also had a difficult time when I realized I would be better off itemizing rather than using the standard deduction (I guess it's understandable, if annoying, that TT isn't capable of running the itemized vs standard analysis taking state taxes into account but once I did it for myself it kept defaulting my charitable contributions back into the above the line deduction and then giving me error codes because of that, which did not inspire confidence). I also found it difficult to navigate because some topics were hard to find or presented in odd places-- like requesting an extension, or getting your refund as savings bonds. I also don't understand why when I get a decent sized refund year after year TT insists I should be paying estimated tax and prints out vouchers for me but I just throw those away. And the treatment of 529 funds and qualified education expenses also just seemed way wrong so I had to delete those forms from my return too. I don't think I would trust the online support community for a difficult question but I did not try paying for support.
Date published: 2022-04-10
Rated 5 out of 5 by from turbotax is awesome! Turbotax is easy to use and as long as you can follow directions, you can do your own taxes!
Date published: 2022-04-10
Rated 5 out of 5 by from MAKES DOING TAXES LESS PAINFUL QUICK AND EASY, DONE IN UNDER AN HOUR. WOULD RECOMMEND TO EVERYONE
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Never Disappoints Have Been using Turbo Tax for years and am very satisfied.
Date published: 2022-04-10
Rated 5 out of 5 by from It's great It was idiot proof real easy to follow, would recommend
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax works As long as you're willing to work with Turbo tax, you can complete your taxes. It doesn't like us to put in the numbers but some of us do and we should be given that option instead of having to search for it.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax has always been our go-to tax program. It is very easy to use and can be done quickly.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6267