TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from frustrating My import code did not work nor has it worked for the last few years. I did not see my early withdrawal penalty when my Discover Bank was imported. I entered it manually and then discovered that since I entered it, both the interest and penalty were doubled. I fixed it by deleting one.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great Easy to use with step-by-step guidance. Answers all relevant questions.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax really helpful John helped me understand the the tax information. Very nice guy!
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is easy Had no problem filing my tax return. TurboTax step by step form was very easy and self explanatory.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is awesome sauce!!!!! My turbo tax rep was AMAZING!!!! She was very helpful,professional and fast.
Date published: 2021-03-15
Rated 3 out of 5 by from Some features are not as clear as previous years Help screens are not as good as in previous years, and there are a lot of bounces out to buy products. Reviewing schedules or worksheets requires the use of the 'preview' file option, instead of a tab. No clear links from the 'error fixing' module. Importing tax documents has seldom worked for me. Price needs to come down next year.
Date published: 2021-03-15
Rated 5 out of 5 by from As always, totally satisfied with Turbotax! very pleased, your rep walked me thru all my difficult parts. Excellent!!!
Date published: 2021-03-15
Rated 5 out of 5 by from Easy File Turbo Tax really helped out making it a super simple process to get what I need ed to get done.
Date published: 2021-03-15
Rated 4 out of 5 by from $75.00 with Stand ded almost inevitable? So likely that I will be taking the standard deduction from now on, not sure I will stay with Turbo Tax for $75.00 when there are less expensive options. I tried to get a question answered in the TT community and couldn't. I would think I would have access to a TT person to get a question answered without a fee.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use Easy to use - embedded code explanations make the process easy
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6265
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from frustrating My import code did not work nor has it worked for the last few years. I did not see my early withdrawal penalty when my Discover Bank was imported. I entered it manually and then discovered that since I entered it, both the interest and penalty were doubled. I fixed it by deleting one.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great Easy to use with step-by-step guidance. Answers all relevant questions.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax really helpful John helped me understand the the tax information. Very nice guy!
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is easy Had no problem filing my tax return. TurboTax step by step form was very easy and self explanatory.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is awesome sauce!!!!! My turbo tax rep was AMAZING!!!! She was very helpful,professional and fast.
Date published: 2021-03-15
Rated 3 out of 5 by from Some features are not as clear as previous years Help screens are not as good as in previous years, and there are a lot of bounces out to buy products. Reviewing schedules or worksheets requires the use of the 'preview' file option, instead of a tab. No clear links from the 'error fixing' module. Importing tax documents has seldom worked for me. Price needs to come down next year.
Date published: 2021-03-15
Rated 5 out of 5 by from As always, totally satisfied with Turbotax! very pleased, your rep walked me thru all my difficult parts. Excellent!!!
Date published: 2021-03-15
Rated 5 out of 5 by from Easy File Turbo Tax really helped out making it a super simple process to get what I need ed to get done.
Date published: 2021-03-15
Rated 4 out of 5 by from $75.00 with Stand ded almost inevitable? So likely that I will be taking the standard deduction from now on, not sure I will stay with Turbo Tax for $75.00 when there are less expensive options. I tried to get a question answered in the TT community and couldn't. I would think I would have access to a TT person to get a question answered without a fee.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use Easy to use - embedded code explanations make the process easy
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6265