TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Serious problem getting technical assistance Your phone interface is far too protective and unresponsive to unusual problems. My 2019 Turbotax could not download a new state -- kept giving a blank unresponsive window instead of access to the store to purchase an additional state. I could find no way to reach any live person at Turbotax to resolve that issue.
Date published: 2022-12-28
Rated 5 out of 5 by from turbo tax works anyone can use this and goes through everything possible.
Date published: 2022-12-27
Rated 5 out of 5 by from Love using Turbo Tax It's so easy to upload documents & they made it super easy to submit my 2021 taxes.
Date published: 2022-12-27
Rated 5 out of 5 by from Turbo Tax is great. Great customer service. Price is right. Ease of use.
Date published: 2022-12-27
Rated 5 out of 5 by from SEEMS TO BE AN OK PRODUCT EASY TO USE. NOT LIKING THAT I HAVE TO LEAVE A LONG REVIEW
Date published: 2022-12-27
Rated 5 out of 5 by from Excellent! Easy instructions and terrific feedback/assistance when needed.
Date published: 2022-12-27
Rated 5 out of 5 by from Quick and simple on a very stressfull event I didn't file my taxes till late in the year, and this programed help make it as pailless as possible.
Date published: 2022-12-27
Rated 5 out of 5 by from Excellent Resource Turbo! I was behind on my taxes due to household loss, due to fire and turbo helped us get caught up and made the process as easy as it could be under the circumstances
Date published: 2022-12-26
Rated 5 out of 5 by from Taxes Are Easier with turbotax I hate the filing taxes job. Seriously! turbotax makes it easier.
Date published: 2022-12-26
Rated 4 out of 5 by from Turbo tax makes it easy to file my returns. I have Turbo Tax walk me through the process which makes it easy, using it year after year lets me download information from the last year to save time. in 10 years i have had no issues using this program. They take your info and suggest the best filing route for you (short or long form). Although it would be nice if I could just choose short or long form. It is a waste of time for me to have to go through my mortgage information because my interest rate is too low for it to be a benefit and I always end up filing short anyway. All in all, I would recommend Turbo Tax to anyone filing their own return.
Date published: 2022-12-26
All TurboTax® Offerings Reviews - Page 6261
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Serious problem getting technical assistance Your phone interface is far too protective and unresponsive to unusual problems. My 2019 Turbotax could not download a new state -- kept giving a blank unresponsive window instead of access to the store to purchase an additional state. I could find no way to reach any live person at Turbotax to resolve that issue.
Date published: 2022-12-28
Rated 5 out of 5 by from turbo tax works anyone can use this and goes through everything possible.
Date published: 2022-12-27
Rated 5 out of 5 by from Love using Turbo Tax It's so easy to upload documents & they made it super easy to submit my 2021 taxes.
Date published: 2022-12-27
Rated 5 out of 5 by from Turbo Tax is great. Great customer service. Price is right. Ease of use.
Date published: 2022-12-27
Rated 5 out of 5 by from SEEMS TO BE AN OK PRODUCT EASY TO USE. NOT LIKING THAT I HAVE TO LEAVE A LONG REVIEW
Date published: 2022-12-27
Rated 5 out of 5 by from Excellent! Easy instructions and terrific feedback/assistance when needed.
Date published: 2022-12-27
Rated 5 out of 5 by from Quick and simple on a very stressfull event I didn't file my taxes till late in the year, and this programed help make it as pailless as possible.
Date published: 2022-12-27
Rated 5 out of 5 by from Excellent Resource Turbo! I was behind on my taxes due to household loss, due to fire and turbo helped us get caught up and made the process as easy as it could be under the circumstances
Date published: 2022-12-26
Rated 5 out of 5 by from Taxes Are Easier with turbotax I hate the filing taxes job. Seriously! turbotax makes it easier.
Date published: 2022-12-26
Rated 4 out of 5 by from Turbo tax makes it easy to file my returns. I have Turbo Tax walk me through the process which makes it easy, using it year after year lets me download information from the last year to save time. in 10 years i have had no issues using this program. They take your info and suggest the best filing route for you (short or long form). Although it would be nice if I could just choose short or long form. It is a waste of time for me to have to go through my mortgage information because my interest rate is too low for it to be a benefit and I always end up filing short anyway. All in all, I would recommend Turbo Tax to anyone filing their own return.
Date published: 2022-12-26
All TurboTax® Offerings Reviews - Page 6261